Manor on Marston Lake-2, the
Families consistently rate this highly — reviewers highlight warm, compassionate, and attentive staff. Schedule a visit to confirm the fit.
based on 90 Google reviews

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What this means for your family
The Manor on Marston Lake is highly recommended for its personalized, hands-on care and home-like environment. However, families should establish clear expectations for communication protocols during medical emergencies, as a few reviewers reported being left uninformed during hospitalizations.
Google Reviews
Google Reviews
90 reviews on Google“The Manor on Marston Lake is highly regarded by families for its intimate, home-like atmosphere and hands-on ownership. Reviewers consistently praise the compassionate staff, cleanliness, and the personalized care provided to residents, particularly those in memory care. While the vast majority of feedback is glowing, families should be aware of isolated concerns regarding communication during medical emergencies.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate, and attentive staff
- Hands-on, accessible ownership
- Intimate, home-like environment
- Clean and well-maintained facilities
- Consistent, high-quality care
Concerns
- Communication lapses during medical emergencies (mentioned by 2 reviewers)
- Discrepancies regarding Medicaid acceptance (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 93 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Since this is such an intimate, 12-resident home, how does the staff ensure each person receives personalized attention during mealtimes and daily routines?
- 2We love the idea of a home-like environment; what kind of daily activities or social outings do the residents typically enjoy together?
- 3With the owners being so hands-on and involved, how often are they available to meet with families to discuss care updates?
- 4In the event of a medical emergency or a sudden change in health, what is the specific protocol for notifying the family immediately?
- 5Could you clarify your current policy regarding Medicaid acceptance to help us with our long-term financial planning?
- 6How does the team ensure that communication remains seamless between the staff and family members during transitions in care?
Personalized based on this facility's data
Key Review Excerpts
“The owners Brandon and Mike are hands-on. It’s much smaller than other places we visited, which allows them to provide exceptional personal care to each of their residents.”
“One of the reasons we chose this place for her is that they include all of their services for one monthly rent. They don't nickel and dime you for helping your loved one shower, or doing medicine management.”
“The staff at The Manor and The Cottage are truly incredible. Their patience, compassion, and dedication to the residents are unmatched.”
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Feb 11, 2025Follow-upCleanReport
No deficiencies found during this inspection.
Nov 7, 2024Other
A relicensure survey was completed on 11/7/24. A deficiency was cited. Based on record review and interview, the residence failed to ensure there was at least one staff member on-site at all times with current certification in cardiopulmonary resuscitation (CPR) from a nationally recognized organization, affecting nine current residents.Findings include: 1. Record ReviewOn 11/7/24, staff CPR certifications were reviewed in comparison with the staff schedule for 10/1/24 through 11/16/24 and revealed the following:On 10/5, 10/19, and 10/26/24 from 6:00 a.m. to 6:00 p.m., Staff #4 was the only staff working who was certified in CPR; however, it was not from a nationally recognized organization.2. InterviewsOn 11/7/24 at 8:15 a.m., the administrator stated the residence should have ensured there was a CPR-certified staff scheduled at the residence at all times.On 11/7/24 at 3:52 p.m., the health and wellness director (HWD) stated she and the resident care coordinator were responsible for creating the staff schedule and that she was aware of the CPR requirement. The HWD stated she was unaware that Staff #4 was not certified from a nationally recognized organization. She acknowledged that the residence failed to ensure there was at least one staff member onsite at all times with current certification in CPR from a nationally recognized organization.On 11/7/24 at 4:01 p.m., the administrator stated he was unaware that Staff #4 was not CPR-certified from a nationally recognized organization. He acknowledged that the residence failed to ensure there was at least one staff member onsite at all times with current certification in CPR from a nationally recognized organization.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
90 reviews from families & visitors
Official Website
Visit manoronmarstonlake.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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