Manhattanview Ctr for Rehabilitation and Healthcar
Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.
based on 194 Google reviews
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What this means for your family
This facility is highly regarded for its cleanliness and rehabilitation therapy team, making it a potential candidate for short-term recovery. However, families should be aware of recurring reports regarding staffing shortages and slow response times. We strongly recommend visiting during off-peak hours and asking specific questions about how the facility manages call bell response times and dietary accommodations for your loved one.
Google Reviews
Google Reviews
194 reviews on Google“Manhattanview Center for Rehabilitation and Healthcare receives highly polarized feedback, with many families praising the cleanliness and the dedication of specific nursing and therapy staff. However, significant concerns persist regarding chronic understaffing, slow response times to call bells, and inconsistent quality of food. While some visitors report a warm and professional environment, others describe a disorganized facility where residents' basic needs are occasionally neglected.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Highly skilled and dedicated rehabilitation therapy team
- Polite and attentive nursing staff on specific floors
- Engaging recreation department activities
Concerns
- Chronic understaffing leading to slow response times (mentioned by 7 reviewers)
- Poor quality and unaccommodating food service (mentioned by 5 reviewers)
- Lack of empathy or professional care for residents (mentioned by 4 reviewers)
- Difficulty with parking availability (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 147 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility is very active in responding to family feedback online; how do you incorporate that family input into your daily care plans?
- 2Given the current staffing levels, what specific protocols do you have in place to ensure residents receive timely assistance when they press their call bells?
- 3I see the rehabilitation team is highly regarded here; how do they coordinate with the nursing staff to ensure a resident's progress is maintained throughout the day?
- 4How does the kitchen staff handle dietary preferences or requests for alternatives if a resident finds the standard meal options unappealing?
- 5With the current CMS staffing rating, could you explain how you manage shift handovers to ensure continuity of care for residents?
- 6What does a typical day look like for residents in terms of social engagement, and how do you encourage participation for those who might be more reserved?
Personalized based on this facility's data
Key Review Excerpts
“I cannot, in good conscience rate the facility 5 stars because as good as the staff is, it is clear they are overworked due to understaffing. Shortages extend to supplies also.”
“My mom’s diaper was lefted dirty all night because there is only one CNA and one Nurse on the whole third floor. I have photos to show that there was so much poop and pee in my mom’s diaper that it passed the diaper and into the chuck.”
“The nurses and assistants have been attentive,caring, and loving. The recreation employees creates activities that are engaging and entertaining and also a very loving crew. The cleaning crew keeps the rooms and common areas clean and well maintained.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 25 deficiencies across multiple surveys, including families filing complaints about medication management and abuse response procedures. The most recurring issues involve medication management, fire safety systems, and infection control protocols. While all deficiencies were reportedly corrected, the frequency of problems—particularly repeat issues with medication services and food safety appearing in multiple surveys—suggests ongoing operational challenges that families should investigate during visits.
Dec 19, 2025Routine6
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Have exits that are accessible at all times.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
May 17, 2024Routine14
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
May 17, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Sep 8, 2023Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Mar 8, 2022Routine8
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Ownership & Operations
Who Operates This Facility
Manhattanview Ctr for Rehabilitation and Healthcar
for profit
Chain Affiliation
Paramount Care Centers
10 facilities nationwide
Chain avg rating: 3.1/5 · Rank 6 of 9
Ownership & Management
Owners
Deutsch, Shlomo
Owner
Friedman, Allen
Owner
Friedman, Jerry
Owner
Friedman, Nathan
Owner
Kraus, Abraham
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
194 reviews from families & visitors
Official Website
Visit manhattanviewrehab.com
Medicare data downloads
Original nursing home datasets
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