Majestic Oaks
Strong Medicare quality ratings; families often praise professional rehabilitation therapists. Still worth an in-person visit.
based on 9 Google reviews
Watch Majestic Oaks
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While some families report positive outcomes with the rehabilitation therapy team, the recurring reports of medical negligence and poor responsiveness are deeply concerning. Before choosing this facility, we strongly advise you to ask for their most recent state inspection report and specifically inquire about their protocols for infection control and communication with family members.
Google Reviews
Google Reviews
9 reviews on Google“Majestic Oaks receives highly polarized feedback, with some families praising the rehabilitation therapy and staff professionalism, while others report severe concerns regarding patient safety and neglect. Multiple reviewers have raised serious allegations involving medical complications, such as C-diff infections, and a lack of responsiveness to patient needs. Prospective families should be aware of the stark contrast between the positive rehabilitation experiences and the reports of systemic negligence.”
Quality Themes
Tap a score for detailsStrengths
- Professional rehabilitation therapists
- Clean, well-maintained facility
- Staff encouragement during recovery
Concerns
- Negligence leading to serious medical complications like C-diff (mentioned by 2 reviewers)
- Slow or non-existent response to call lights and patient needs (mentioned by 2 reviewers)
- Difficulty communicating with medical staff or doctors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that Majestic Oaks has a 5-star CMS rating for staffing, what is your specific protocol for ensuring call lights are answered promptly during busy shifts?
- 2How do you facilitate communication between family members and the medical staff to ensure we stay updated on our loved one's health status?
- 3With your strong reputation for rehabilitation therapy, how do you integrate those recovery services into the daily routine of residents who aren't in active therapy?
- 4What specific infection control and hygiene protocols do you have in place to ensure the safety of residents, especially regarding the prevention of gastrointestinal issues?
- 5How is the medication management process structured to ensure accuracy and timely administration for residents with complex health needs?
- 6What kind of daily social or recreational activities do you offer to help residents stay engaged and connected with the rest of the community?
Personalized based on this facility's data
Key Review Excerpts
“My mother was well-cared for during her month-long rehab for a fractured lower back. All of the staff and therapists were caring and professional.”
“The call lights go on for an eternity before anyone attends to their needs, some where yelling for help while some dragged themselves in the wheelchair saying they were hungry, it broke my heart honestly.”
“The staff encouraged him and made sure he was up and dressed each day and the rehabilitation therapists and techs made sure he got everything he needed to be able to go home.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Majestic Oaks shows a relatively clean inspection record with only 4 deficiencies across 2 surveys, all corrected by the facility. The main issues involved fire safety equipment and kitchen facilities, with one instance of improper medical records handling. No complaints were filed by families, and the 3-year gap between surveys suggests generally acceptable care standards.
Dec 12, 2024Routine3
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jul 1, 2021Routine1
Smoke Deficiencies
Provide properly protected cooking facilities.
Ownership & Operations
Who Operates This Facility
Majestic Oaks
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit johnknox.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Arya at Debary
2.5 miAssisted Living · Debary, FL
Orange City Nursing and Rehab Center
2.6 miNursing Home · Debary, FL
Debary Health and Rehabilitation Center
3.6 miNursing Home · Debary, FL
West Volusia Healthcare and Rehabilitation Center
4.0 miNursing Home · Deltona, FL
Villa Healthcare & Rehabilitation Center
4.5 miNursing Home · Deland, FL
Alliance Health and Rehabilitation Center
5.5 miNursing Home · Deland, FL