Magnolia Manor - Inman
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 29 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (8 vs median 3)
- High staff turnover (57%)
- High RN turnover (69%)
Bottom 25% in SC · Critically understaffed (RN) · Worst in FUNDAMENTAL HEALTHCARE chain · $110,047 in fines · Special Focus Facility (CMS) · Abuse citation
What this means for your family
While some families report positive engagement and improved cleanliness, the facility has documented reports of serious medical oversight failures and hygiene issues. We strongly recommend that families conduct an unannounced visit and specifically ask about the facility's process for coordinating external medical appointments and managing resident hygiene.
Google Reviews
Google Reviews
29 reviews on Google“Magnolia Manor - Inman receives highly polarized feedback, with some families praising the staff's kindness and recent facility improvements, while others report severe concerns regarding patient neglect and safety. Critical reviews frequently cite issues with hygiene, medical oversight, and high turnover in leadership, suggesting a lack of consistency in care. Families considering this facility should be aware of the stark contrast between the positive experiences of some visitors and the distressing accounts of long-term residents and their families.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and helpful nursing staff
- Improved building cleanliness
- Engaging activities like karaoke
- Responsive communication for some families
Concerns
- Neglect and poor hygiene (lack of bathing, soiled clothing) (mentioned by 4 reviewers)
- Medical mismanagement and lack of follow-up care (mentioned by 3 reviewers)
- High staff and administrative turnover (mentioned by 2 reviewers)
- Theft or loss of personal belongings (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 34 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the recent focus on building cleanliness, what specific protocols are in place to ensure residents receive consistent assistance with daily hygiene and laundry needs?
- 2I noticed your team is active in responding to family feedback online; how do you utilize that communication channel to address concerns regarding medication management or follow-up care?
- 3With the current staffing levels, how do you ensure that residents receive timely attention for their personal care and medical needs throughout the day and night?
- 4I see that karaoke is a popular activity here; what other daily programs are available to keep residents engaged and socially active?
- 5What measures are in place to safeguard residents' personal belongings and ensure that items are tracked and protected?
- 6How does your leadership team work to maintain consistency in care and communication despite the turnover in staff and administration?
Personalized based on this facility's data
Key Review Excerpts
“My father is a current resident at Magnolia Manor. I appreciate the care that they provide for my dad. I live in Philadelphia and they consistently provide me with updates on his status his health and his overall progress.”
“My mom was a resident here who recently died. She passed away because she had a kidney surgery and the staff didn’t arrange transport to her follow up appointment with Dr. Coronata after her surgery which could’ve saved her.”
“We are in the process of moving my family member but this place is not clean at all. We have reported roach nests in the room at least twice. EMS reported it as well before anything was done.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
9
measures
4
measures
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Magnolia Manor has concerning patterns of repeated safety hazards and abuse protection failures, with families filing multiple complaints about accident prevention, resident protection, and medication management. The facility shows persistent issues with preventing accidents and maintaining safe environments across multiple surveys, while also struggling with proper abuse reporting and medication errors. Though all deficiencies show correction dates, the recurring nature of safety and protection problems suggests ongoing challenges that warrant careful consideration during visits.
Aug 14, 2025Routine3
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Jun 5, 2025Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Apr 22, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Dec 19, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Nov 20, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Sep 24, 2024Complaint1
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Federal Penalties
Fine
Apr 22, 2025
$4,147
Fine
Apr 22, 2025
$6,721
Fine
Apr 22, 2025
$14,635
Fine
Nov 20, 2024
$43,389
Fine
May 1, 2024
$10,206
Fine
Feb 23, 2024
$15,680
Ownership & Operations
Who Operates This Facility
Magnolia Manor - Inman
for profit
Chain Affiliation
Fundamental Healthcare
68 facilities nationwide
Chain avg rating: 2.4/5 · Rank 51 of 68 (Worst)
Ownership & Management
Owners
Thi of South Carolina, LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit magnoliamanorinman.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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