Golden Age Operations
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 98 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (6 vs median 3)
- High staff turnover (71%)
- High RN turnover (83%)
Below average in SC · Below recommended RN staffing · Very high staff turnover · $10,364 in fines · Abuse citation
What this means for your family
While many families report excellent rehab outcomes and a warm environment, there is a recurring pattern of complaints regarding slow response times and lapses in medical monitoring. We strongly recommend that you visit during off-hours to observe staffing levels and ask specifically how the facility tracks and communicates changes in a resident's medical condition.
Google Reviews
Google Reviews
98 reviews on Google“Golden Age Operations receives highly polarized feedback, with many recent reviews praising a warm, family-oriented environment and effective rehab therapy. However, several families report serious concerns regarding neglect, slow response times to call buttons, and poor communication regarding medical conditions. While the facility is often described as intimate and caring, the recurring reports of staffing shortages and lapses in basic patient care warrant careful investigation by prospective families.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Warm, family-oriented atmosphere
- Attentive and caring nursing staff
- Small, intimate facility size
Concerns
- Slow or ignored call button response times (mentioned by 3 reviewers)
- Staffing shortages or lack of supervision (mentioned by 3 reviewers)
- Poor hygiene and lack of cleanliness in patient rooms (mentioned by 3 reviewers)
- Inadequate communication regarding medical status/wounds (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 79 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see such a warm, family-oriented atmosphere here; what kind of daily activities or social outings do the residents typically participate in?
- 2Since the facility is so intimate, how do you ensure that every resident's call button is answered promptly, especially during busy shift changes?
- 3How does the nursing team approach communication with families regarding updates on a resident's medical status or any changes in their condition?
- 4What specific protocols are in place to ensure medication management is handled with high precision and accuracy?
- 5Could you walk me through your daily cleaning and housekeeping routine to ensure the resident rooms are kept consistently hygienic?
- 6I noticed the management is very engaged in responding to community feedback; how does that feedback directly influence how you address staffing and supervision?
Personalized based on this facility's data
Key Review Excerpts
“My mom was in this facility for 20 days, May 1-May 20, after a sort stay in the hospital for pneumonia. During that time she only got any actual therapy on 3 occasions. Instead of getting better she only declined.”
“My father was a long time resident here as he needed more care than we could give at home. I cannot say enough about how well my dad was treated and cared for at Golden Age.”
“Left my dad with a wound and when I called for them to check it they said they didn’t even know he had an half surgery foot. THREE WEEKS AFTER BEING THERE. THIS PLACE IS A NIGHTMARE.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
7
measures
4
measures
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Golden Age Operations shows a concerning pattern of families filing complaints that triggered five deficiencies, including serious issues with resident protection from abuse and accident prevention that recurred multiple times across surveys. The facility has struggled with consistent care planning, accident prevention, and infection control, with safety hazards appearing in 2023, 2024, and 2025, suggesting ongoing challenges despite reported corrections.
Jun 25, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 19, 2025Routine4
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 11, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 20, 2023Routine7
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Federal Penalties
Fine
Jun 25, 2025
$5,182
Fine
Jun 25, 2025
$5,182
Ownership & Operations
Who Operates This Facility
Golden Age Operations
for profit
Ownership & Management
Owners
Yakar Holdings, LLC
Owner · Organization
Greenwald, Michael
Owner (parent company)
Mdb Holdings 1 LLC
Owner (parent company) · Organization
Yakar Operating LLC
Owner (parent company) · Organization
Bokor, Michael
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
98 reviews from families & visitors
Official Website
Visit goldeninman.com
Medicare data downloads
Original nursing home datasets
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