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Assisted Living

Magnolia Care

Limited public data on Magnolia Care. Call, tour, and ask to meet current residents' families — your own impression matters most.

1707 E Rowan Ave, Whitman · Spokane, WA 9920748 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
3.6/5

based on 5 Google reviews

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Magnolia Care Assisted Living in Spokane, WA — Street View
Street View

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What this means for your family

Given the lack of detailed feedback, families should conduct a thorough in-person tour to assess the environment themselves. Be sure to ask management about their medication administration policies and how they ensure resident privacy, as these were specific points of contention in past reviews.

Google Reviews

Google Reviews

5 reviews on Google
Magnolia Care receives very limited feedback, with most reviews lacking substantive detail or context. While some reviewers mention that staff are generally nice, concerns have been raised regarding strict medication policies and a lack of privacy due to staff interpersonal relationships.

Quality Themes

Tap a score for details
FoodN/AStaff5.0CleanN/AActivitiesN/AMeds2.0MemoryN/ACommsN/AValueN/A

Strengths

  • Staff are generally described as nice
  • Positive initial impressions from some family members

Concerns

  • Lack of privacy and confidentiality among staff (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02016(1)5.02018(2)2.02019(2)1.02021(1)

Distribution · 6 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With a capacity of 48 residents, how does the team ensure that personal information and resident care details remain private and confidential during shift changes?
  • 2I noticed medication management is a high priority for our family; could you walk me through your specific process for tracking and administering daily medications to ensure accuracy?
  • 3Since the staff is often described as very friendly, how do you foster that positive culture while also ensuring professional boundaries regarding resident privacy?
  • 4What does a typical afternoon look like for the residents here, and how do you encourage social interaction among the 48 individuals in the community?
  • 5In the event of a sudden medical concern, what is the exact protocol for notifying family members and coordinating with outside healthcare providers?
  • 6How do you handle feedback from families to ensure that the care experience remains consistent and high-quality for every resident?

Personalized based on this facility's data


Key Review Excerpts

The staff are nice enough for the most part.

Resident/Family member · 2019★★☆☆☆

You have no confidentiality here because a lot of the staff are related and word gets around quickly.

Resident/Family member · 2019★★☆☆☆
Source: 5 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

12total
51deficiencies
Apr 20, 2026Investigation

A follow-up inspection on 2026-06-11 found no deficiencies. This document specifically covers Compliance Determination 76024.

Medication servicesWAC 388-78A-2210Corrected Jun 4, 2026

Facility failed to document destruction of narcotic medications for one resident and failed to document medication administration as prescribed for another resident, resulting in medication errors.

Apr 9, 2026Investigation

A follow-up inspection on 06/10/2026 (Compliance Determination #78524) found no deficiencies and that this specific issue was corrected.

Prescribed medication authorizationsWAC 388-78A-2220Corrected May 24, 2026

The facility staff treated a resident's fungal skin infection with prescription topical medication without having a valid health care provider order, putting the resident at risk for adverse effects and ineffective treatment.

Mar 19, 2026Investigation

The letter also references compliance determination #71624 with a completion date of 01/30/2026.

Training and home care aide certification requirementsWAC 388-78A-2474

This was a follow-up inspection and no deficiencies were found; prior deficiencies regarding staff training were corrected.

Mar 3, 2026Investigation

The document set includes a cover letter from 03/03/2026, two Investigation Summary Reports (Intake IDs 202298 and 203052), and a Statement of Deficiencies/Plan of Correction (Compliance Determination 70026).

Background checks Employment Provisional hireWAC 388-78A-24681Corrected Feb 27, 2026

A staff member did not have their final fingerprint background check completed after 120 days.

Feb 13, 2026Investigation

The document set includes both the Statement of Deficiencies for complaint 72886 and a follow-up cover letter dated 04/09/2026 indicating that the deficiency was corrected.

Training and home care aide certification requirementsWAC 388-78A-2474Corrected Mar 30, 2026

One of four sampled staff (Staff B) had not completed the 70-hour long-term care worker training within the required 120 days from date of hire. At the time of inspection (354 days after hire), the training was still incomplete.

Jan 30, 2026Enforcement
$300.00Report

Letter serves as notice of a $300.00 civil fine for uncorrected deficiencies.

Training and home care aide certification requirementsWAC 388-78A-2474 (2)(c)

Two staff members failed to complete mental health (MH), dementia, and developmental disabilities (DD) specialty trainings; this was an uncorrected deficiency previously cited on December 2, 2025.

Specialty training and supervision requirements for long-term care workersWAC 388-112A-0495 (4)

Two staff members failed to complete mental health (MH), dementia, and developmental disabilities (DD) specialty trainings; this was an uncorrected deficiency previously cited on December 2, 2025.

Oct 21, 2025Investigation

A separate consultation was provided for WAC 388-78A-2462(2)(b) regarding a staff member in the process of obtaining a Federal Fingerprint Background check, which was completed before the investigation exit.

StaffWAC 388-78A-2450Corrected Nov 15, 2025

The facility failed to ensure staff held required credentials before providing direct care. A housekeeper provided shower assistance to a resident without having an active long-term care worker credential.

Oct 7, 2025Fire

Includes a separate inspection report dated 12/16/2025 showing compliance with previous sprinkler and fire drill issues.

Relocatable power taps and current tapsIFC 603.5 2021Corrected Oct 7, 2025

In room 10 there is a microwave plugged into a powerstrip.

Securing Compressed Gas ContainersIFC 5303.5.3 2021Corrected Oct 7, 2025

In the oxygen room there are several containers unsecured.

Inspection and Maintenance (Opening protectives)IFC 705.2 2021Corrected Oct 7, 2025

The closer on the storage closet between rooms 23 and 21 is unattached.

Fire DrillsIFC 907.8 (Fire Drills)

Missing documentation for 12 months of drills; specific missing shifts noted for 2025.

Ceiling ClearanceIFC 315.2.1 2021Corrected Oct 7, 2025

In the laundry room there is a flex vent pipe too close to the fire sprinkler.

Inspection, Testing and Maintenance (Fire alarm)IFC 907.8 2021

Smoke detectors are greater than 10 years from date of manufacture.

Testing and Maintenance (Sprinkler systems)IFC 903.5 2021

Quarterly inspection not completed May/June 2025; 2003 quick response sprinklers require UL testing.

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References & Resources

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