Public Google reviewers rate this highly and often mention friendly and compassionate staff. Schedule a visit to confirm the fit.
based on 31 Google reviews
Email Madison House to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
Public Google reviewers rate Madison House highly. Reviewers highlight: friendly and compassionate staff, spacious, clean, and well-maintained apartments. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Madison House generally receives high praise for its warm, welcoming staff and spacious, well-maintained living environment. However, families should be aware of significant, conflicting reports regarding the consistency of care, with some reviewers alleging serious issues with staffing levels and administrative transparency.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 34 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The one-bedroom apartment is spacious, larger than those we found at other facilities we considered. I really was pleased with the activity programming and options.”
“The nurses and certified nursing assistants (CNAs) at MH are not only incredibly compassionate but also uphold exceptionally high standards when it comes to caring for all the residents.”
“This facility is good IF you don’t need any extra level of care. They do NOT have enough staff to cover how many residence they have.”
Source: WA Dept. of Social & Health Services
The inspection on 02/18/2026 confirms that all violations noted during the previous inspection (11/19/2025) have been corrected.
The portable electric heater in the activity office is plugged into a power strip.
The fire rated cross corridor door near room 226 would not close and latch from the fully open position.
Six resident room fire doors were blocked open preventing them from closing and latching.
The overhead light in the activity office storeroom is missing the cover and exposing the electrical wiring.
Missing inspection and flow test documentation; mixed sprinkler head types found in multiple rooms.
There are two 2 inch gaps in the grease filters in the kitchen.
There was an extension cord utilized as permanent wiring in room 202.
Facility status was Disapproved on 11/19/2025. A follow-up inspection resulted in an Approved status on 02/18/2026.
Extension cord used as permanent wiring in room 202.
Portable electric heater in activity office is plugged into a power strip.
Resident room fire doors 437, 445, 459, 351, 324, and 307 were blocked open, preventing latching.
Fire rated cross corridor door near room 226 does not close and latch from fully open position.
Overhead light in activity office storeroom is missing cover, exposing wiring.
Two 2-inch gaps in kitchen grease filters.
Missing documentation for annual sprinkler inspection and NFPA 25 forward flow test; mixed sprinkler head types found in club room, dining room, and President room.
A separate follow-up inspection letter dated 2025-10-10 indicates no deficiencies were found in the subsequent follow-up visit.; Facility administrator was unaware that bed rail gaps presented entrapment risks. Consultation provided regarding Medicaid policy disclosure requirements.
Staff A did not complete the 70-hour basic training requirement and lacked HCA certification for the administrator position.
Failed to document the quarterly reevaluation in writing for electronic surveillance for Resident 5.
Facility failed to ensure 5 of 9 residents' medical devices (bed canes/side rails) were safe and free of entrapment hazards due to wide gaps between vertical bars.
Staff A, D, and F lacked documentation for required basic training, specialty training, continuing education, or Home Care Aide certification.
Staff A (Administrator) lacked documentation of basic training requirements and Home Care Aide certification.
Service plans for Residents 3, 4, and 6 failed to include interventions for specific clinical needs or monitoring instructions.
Failed to ensure Apartment 10 was approved by the department for occupancy.
One resident lacked the required Medicaid policy acknowledgement documentation on a separate form.
Two laundry rooms used by residents/staff lacked required mechanical ventilation to the outside.
Staff A and Staff D did not have documentation of completed national fingerprint background checks.
Failed to complete full assessments for Residents 3, 4, and 6, missing clinical needs, medications, or diagnosis documentation.
The inspection on 12/30/2024 resulted in 'Disapproved' status. A follow-up inspection on 03/24/2025 noted that all violations from the previous inspection were corrected.
Painted sprinkler head by room 351 and missing escutcheon outside room 351.
No established schedule for inspection of Fire-Rated construction provided.
Penetrations found around pipe outside of room 300.
Blocked electrical panels found in kitchen.
No schedule for annual fire door inspections provided.
Kitchen secured cable is not attached to Cooking Appliances on Casters.
Broken/bent receptacle covers in dining room and 2nd floor med room.
Laundry chutes need to be tested.
Stairwell doors by room 451 and 351 will not latch.
Follow-up inspection conducted 06/18/2024 found no deficiencies; previous deficiencies listed were corrected.; Deficiencies based on staff and resident record reviews, interviews, and observations conducted in early 2024.; The facility is not required to submit a plan of correction for the consultation deficiency listed, but must return a 'Plan/Attestation Statement' for other deficiencies contained in the enclosed report.
2 of 14 sampled kitchen staff and caregivers (Staff E and Staff F) failed to maintain a current food handlers' card.
Facility failed to assess 3 of 3 sampled residents for their ability to use medical devices (bedrails/transfer poles) and failed to perform required risk assessments for these devices.
Facility failed to maintain continuing education training records for 2 of 2 sampled staff (Staff E and Staff U) to verify required hours.
Facility failed to ensure 1 of 1 sampled resident (Resident 1) received medications in a safe manner; Medication Technician improperly measured topical medication.
Facility failed to screen 5 of 5 sampled staff for TB upon hire; failed to screen 1 of 1 sampled staff (Staff D) for TB; failed to follow required procedures for staff with positive TB test results.
Facility failed to complete written medication assistance plans for 4 of 4 sampled residents and failed to keep significant medications on-site for Resident 2.
Facility failed to obtain written consent for nurse delegation for Resident 8 and failed to implement required nurse delegation services for medication administration for Resident 1.
Civil fines of $200.00 for each violation, totaling $400.00.
The licensee failed to test one staff member for tuberculosis as required. This was an uncorrected deficiency previously cited on February 14, 2024.
The licensee failed to ensure one staff member was tested for tuberculosis. This was an uncorrected deficiency previously cited on February 14, 2024.
The facility was initially disapproved on 11/22/2023, but a follow-up inspection on 1/8/2024 noted that all violations had been corrected.
Missing schedule for inspection of Fire-Rated construction and annual inspection of fire-resistance-rated construction.
Fire extinguisher in copy room found on counter rather than on hanger.
2nd floor fire extinguisher needs to be relocated inside room.
Need to determine fuse link size and perform heat survey for kitchen hood.
Fire alarm circuit breaker in electrical room is missing required lock device.
Observed issues in closet by resident room 215 and 3rd floor theater room.
Missing schedule for fire door inspections; observed large gaps in doors 230 and 235.
Quarterly inspection paperwork not provided.
Contact this facility directly and verify the details that matter most to your family.
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Official Website
Visit koelschseniorcommunities.com
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Jefferson House Memory Care Community
< 1 miAssisted Living · Kirkland, WA
Aegis Living Kirkland
< 1 miAssisted Living · Kirkland, WA
Aegis Lodge of Kirkland
< 1 miAssisted Living · Kirkland, WA
Life Care Center of Kirkland
1.4 miNursing Home · Kirkland, WA
Alpha Supported Living Services
2.2 miSupported Living · Seattle, WA
Alpha Supported Living Services South Branch (king)
2.2 miSupported Living · Bothell, WA