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Public Google reviewers rate this highly and often mention warm, compassionate, and attentive staff. Schedule a visit to confirm the fit.
based on 59 Google reviews
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Public Google reviewers rate Sunrise of Redmond highly. Reviewers highlight: warm, compassionate, and attentive staff, beautiful, clean, and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Sunrise of Redmond is widely praised for its beautiful, recently remodeled facility and a highly attentive, warm staff that excels at making residents and their families feel welcome. While the majority of reviews highlight exceptional care and a vibrant activity program, some families have reported concerns regarding inconsistent response times for care needs and communication lapses after move-in.
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Key Review Excerpts
“The staff is kind and supportive, the food is (truly) better than many restaurants and there is always someone available to help when needed. The other residents are happy and interactive.”
“Though Reminiscence is a locked area, it doesn't feel that way. There are 3 large community rooms: the dining hall, the TV room, and the activity room. All 3 rooms have large windows and open out into an enclosed garden.”
“When my family and I initially toured Sunrise of Redmond for my mother, we were impressed by the facility and caretaking staff. However, once we moved my mother in, she has not received the care we were told she was supposed to be given.”
Source: WA Dept. of Social & Health Services
The document states that all violations noted during previous related inspection(s) have been corrected.
The letter indicates that a follow-up inspection on 10/15/2025 found no deficiencies, and previously cited deficiency WAC 388-78A-2040-2 was corrected.
The Department found that deficiencies for this regulation were corrected.
The inspection on 09/09/2025 notes that all violations from previous inspections have been corrected.; The facility received a 'Disapproved' status for all three listed inspection dates (03/13/2025, 01/15/2025, and 11/12/2024), indicating recurring unresolved issues.; Approval status is Disapproved. Next inspection scheduled on or after 12/26/2024.
Missing inspection schedule and annual documentation. Observed non-latching doors and large gaps.
Facility has not established a schedule for annual inspection of fire-rated construction.
Fire/smoke damper inspection not performed and documented.
Inspection not performed/documented; previous report showed 6 fails and 5 non-accessible dampers.
Missing annual report, sensitivity testing, and monthly single/multiple station alarm test records.
Missing annual report, sensitivity testing, and monthly single/multiple station alarms test.
Fire/smoke damper inspections have not been performed and documented.
Missing records for first and second semi-annual fire-extinguishing system servicing.
Extension cord found in use in the 1st floor activities office.
Missing annual service report, weekly inspection logs, monthly 30-minute full load test, and diesel fuel testing.
Carbon monoxide alarms and detectors not being tested and maintained on a monthly schedule.
Combustible material found in Floor 2 stairway 3.
Facility lacked an inspection schedule for fire doors. Observed issues: elevator fire door on 2nd floor won't latch; double doors on 2nd floor by boutique won't latch; large gap in double doors by room 2063; REM activities double door won't close and latch; employee hallway double doors by REM entrance won't latch.
Missing annual reports, 5-year internal pipe testing, 3-year dry system full flow trip test, annual trip test, annual forward flow test, 5-year FDC hydro testing, and quarterly inspections. Physical observations: bent sprinkler head, two painted heads, and one head with shipping cover.
Missing documentation for 12 planned and unannounced fire drills; specifically missing drills for all shifts in all four quarters.
Missing records for first and second semi-annual hood cleaning.
Missing annual forward flow test. Observed bent sprinkler head, painted heads, and shipping cover remaining.
Missing annual service report, monthly 30-minute full load test, and diesel fuel testing.
Missing annual fire door inspection schedule and records. Observed non-latching elevator door, non-latching double doors, large gaps in double doors, and doors that will not close/latch properly.
Fire extinguisher by room 2011 is overcharged; four other extinguishers missing annual vendor inspection records.
Facility failed to provide annual service report, log of weekly inspections, monthly 30-minute full load test, and diesel fuel testing records.
Civil fine of $900.00 imposed. This is an uncorrected deficiency previously cited on May 20, 2025, and a recurring deficiency previously cited on February 7, 2025.
The licensee failed to ensure 104 residents resided in a safe environment that was approved by the state fire marshal, placing residents at risk of harm and fire hazards.
This is an uncorrected deficiency previously cited on February 7, 2025. A civil fine of $600.00 was imposed.
The licensee failed to ensure 98 residents resided in a safe environment in compliance with State Fire Marshal regulations, creating a risk of harm and potential fire hazards.
This document is a follow-up inspection report noting that the facility is currently in compliance and previous deficiencies have been corrected.; There are additional unnumbered deficiencies regarding service plan content for residents 7 and 9 regarding anxiety/depression and seizure reporting, though not explicitly tied to a specific WAC code in the header.
No deficiencies found during follow-up inspection.
The facility's license posted on the wall had expired on 12/31/2024.
First-aid supplies were not clearly identified or readily available in the memory care unit.
Failed to notify Construction Review Services (CRS) regarding change of use for 7 rooms.
Failed to ensure two as-needed medications were available for residents.
Failed to ensure 1 of 5 staff (Staff A) was screened/tested for TB as required.
Failed to maintain current veterinarian records for 3 of 3 pets residing in the facility.
No deficiencies found during follow-up inspection.
Failed to ensure 3 of 4 residents or their representatives signed the Service Plan annually.
This letter serves as a formal notice of civil fines totaling $600.00 for uncorrected deficiencies previously cited on January 23, 2025.
The facility failed to update negotiated service agreements (NSA) to address interventions required to meet current clinical needs for three residents.
The facility failed to complete full assessment components for four residents, including failure to address a resident's progressive diagnosis and changing needs.
Facility status is Disapproved. Previous inspection on 03/13/2025 noted several items as 'Corrected' in subsequent reports, but recurring issues with door latching and system testing persist.; Inspection status is 'Disapproved'. Multiple reports cover inspections from 11/12/2024 through 03/13/2025.; Approval Status: Disapproved. Next inspection scheduled on or after: 12/26/2024.
Missing annual service report, weekly logs, 30-minute load test, and diesel fuel testing.
Overcharged extinguisher in room 2011; several extinguishers not inspected by vendor within 12 months.
Combustible material found on floor 2, stairway 3.
Missing annual report, sensitivity testing documentation, and monthly single/multiple station alarms test records.
Fire/smoke damper inspections have not been performed or documented.
Bent sprinkler head in hallway/bathroom/exit; painted sprinkler heads in laundry room; shipping cover left on kitchen sprinkler (noted 03/13/2025 and 06/30/2025).
No documentation provided for monthly testing and maintenance of carbon monoxide alarms and detectors.
Inspection/testing not provided; report from 4/3/2024 shows 6 fails and 5 non-accessible dampers.
No established schedule or documentation for annual fire door inspections. Five specific doors observed failing to latch or close properly.
Missing annual report, sensitivity testing, and monthly alarm test documentation.
Missing annual inspection schedule and reports. Observed: multiple doors on 2nd floor, in REM activities area, and employee hallway will not latch or close properly.
Fire/smoke damper inspections have not been performed or documented.
Missing records for first and second semi-annual hood cleaning (noted 03/13/2025).
Extension cord found in use in the 1st floor activities office.
Facility lacks established schedule and documentation for annual inspection of fire-rated construction.
Missing annual reports and testing documentation; physical issues: bent sprinkler head, painted heads, and one with shipping cover left on.
No inspection schedule established; multiple doors failing to latch or close properly.
Missing monthly 30-minute full load test and diesel fuel testing (noted 03/13/2025 and 06/30/2025).
Missing documentation for two semi-annual system servicings.
Missing annual report, sensitivity testing, and monthly single/multiple station alarm tests (noted 03/13/2025 and 06/30/2025).
Missing documentation for two semi-annual hood cleanings.
Missing annual service report, log of weekly inspections, monthly 30-minute full load test records, and diesel fuel testing records.
Facility failed to provide documentation for required planned and unannounced fire drills for all 3 shifts across all 4 quarters in the previous 12 months.
Carbon monoxide alarms and detectors not tested, maintained, or documented on a monthly schedule.
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Official Website
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WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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