Sunrise of Redmond
Families consistently rate this highly — reviewers highlight warm, compassionate, and attentive staff. Schedule a visit to confirm the fit.
based on 56 Google reviews
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What this means for your family
Sunrise of Redmond is highly regarded for its beautiful environment and dedicated staff, making it a strong contender for those prioritizing an active social life and quality dining. However, because some families have reported inconsistent response times to call buttons, we recommend asking specifically about current staffing ratios on weekends and how the facility tracks and ensures timely responses to resident needs.
Google Reviews
Google Reviews
56 reviews on Google“Sunrise of Redmond is widely praised for its beautiful, recently remodeled facility and a highly attentive, warm staff that excels at making residents and their families feel welcome. While the majority of reviews highlight exceptional care and a vibrant activity program, some families have reported concerns regarding inconsistent response times for care needs and communication lapses after move-in.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate, and attentive staff
- Beautiful, clean, and well-maintained facility
- Engaging and diverse activity calendar
- Supportive and smooth transition/move-in process
Concerns
- Inconsistent response times for care requests (mentioned by 2 reviewers)
- Communication lapses after move-in (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 58 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We noticed how much the management team values feedback from families; how do you typically share updates or important news with us once our loved one has settled in?
- 2The facility looks beautiful and so well-maintained; what is your routine for ensuring the common areas stay clean and inviting for residents?
- 3With such a diverse activity calendar, how do you help a new resident find specific groups or hobbies that match their unique interests?
- 4When a resident uses their call button for assistance, what is the typical process for ensuring a caregiver responds promptly?
- 5Can you walk us through the protocol for handling medical emergencies or unexpected health changes during the night?
- 6We've heard wonderful things about the warmth of your staff; how do you foster that compassionate culture during the initial move-in period?
Personalized based on this facility's data
Key Review Excerpts
“The staff is kind and supportive, the food is (truly) better than many restaurants and there is always someone available to help when needed. The other residents are happy and interactive.”
“Though Reminiscence is a locked area, it doesn't feel that way. There are 3 large community rooms: the dining hall, the TV room, and the activity room. All 3 rooms have large windows and open out into an enclosed garden.”
“When my family and I initially toured Sunrise of Redmond for my mother, we were impressed by the facility and caretaking staff. However, once we moved my mother in, she has not received the care we were told she was supposed to be given.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Apr 14, 2026FireCleanReport
The document states that all violations noted during previous related inspection(s) have been corrected.
Oct 15, 2025Investigation
The letter indicates that a follow-up inspection on 10/15/2025 found no deficiencies, and previously cited deficiency WAC 388-78A-2040-2 was corrected.
The Department found that deficiencies for this regulation were corrected.
Sep 9, 2025Fire21Report
The inspection on 09/09/2025 notes that all violations from previous inspections have been corrected.; The facility received a 'Disapproved' status for all three listed inspection dates (03/13/2025, 01/15/2025, and 11/12/2024), indicating recurring unresolved issues.; Approval status is Disapproved. Next inspection scheduled on or after 12/26/2024.
Missing annual report, sensitivity testing, and monthly single/multiple station alarms test.
Missing annual service report, monthly 30-minute full load test, and diesel fuel testing.
Inspection not performed/documented; previous report showed 6 fails and 5 non-accessible dampers.
Missing inspection schedule and annual documentation. Observed non-latching doors and large gaps.
Missing annual forward flow test. Observed bent sprinkler head, painted heads, and shipping cover remaining.
Combustible material found in Floor 2 stairway 3.
Missing documentation for 12 planned and unannounced fire drills; specifically missing drills for all shifts in all four quarters.
Extension cord found in use in the 1st floor activities office.
Missing records for first and second semi-annual hood cleaning.
Facility has not established a schedule for annual inspection of fire-rated construction.
Missing annual reports, 5-year internal pipe testing, 3-year dry system full flow trip test, annual trip test, annual forward flow test, 5-year FDC hydro testing, and quarterly inspections. Physical observations: bent sprinkler head, two painted heads, and one head with shipping cover.
Missing records for first and second semi-annual fire-extinguishing system servicing.
Fire extinguisher by room 2011 is overcharged; four other extinguishers missing annual vendor inspection records.
Missing annual report, sensitivity testing, and monthly single/multiple station alarm test records.
Carbon monoxide alarms and detectors not being tested and maintained on a monthly schedule.
Missing annual service report, weekly inspection logs, monthly 30-minute full load test, and diesel fuel testing.
Fire/smoke damper inspection not performed and documented.
Missing annual fire door inspection schedule and records. Observed non-latching elevator door, non-latching double doors, large gaps in double doors, and doors that will not close/latch properly.
Facility failed to provide annual service report, log of weekly inspections, monthly 30-minute full load test, and diesel fuel testing records.
Fire/smoke damper inspections have not been performed and documented.
Facility lacked an inspection schedule for fire doors. Observed issues: elevator fire door on 2nd floor won't latch; double doors on 2nd floor by boutique won't latch; large gap in double doors by room 2063; REM activities double door won't close and latch; employee hallway double doors by REM entrance won't latch.
Aug 20, 2025Enforcement$900.00Report
Civil fine of $900.00 imposed. This is an uncorrected deficiency previously cited on May 20, 2025, and a recurring deficiency previously cited on February 7, 2025.
The licensee failed to ensure 104 residents resided in a safe environment that was approved by the state fire marshal, placing residents at risk of harm and fire hazards.
May 20, 2025Enforcement$600.00Report
This is an uncorrected deficiency previously cited on February 7, 2025. A civil fine of $600.00 was imposed.
The licensee failed to ensure 98 residents resided in a safe environment in compliance with State Fire Marshal regulations, creating a risk of harm and potential fire hazards.
May 2, 2025Inspection
This document is a follow-up inspection report noting that the facility is currently in compliance and previous deficiencies have been corrected.; There are additional unnumbered deficiencies regarding service plan content for residents 7 and 9 regarding anxiety/depression and seizure reporting, though not explicitly tied to a specific WAC code in the header.
No deficiencies found during follow-up inspection.
Failed to notify Construction Review Services (CRS) regarding change of use for 7 rooms.
Failed to ensure 3 of 4 residents or their representatives signed the Service Plan annually.
Failed to ensure two as-needed medications were available for residents.
Failed to ensure 1 of 5 staff (Staff A) was screened/tested for TB as required.
First-aid supplies were not clearly identified or readily available in the memory care unit.
No deficiencies found during follow-up inspection.
Failed to maintain current veterinarian records for 3 of 3 pets residing in the facility.
The facility's license posted on the wall had expired on 12/31/2024.
Mar 20, 2025Enforcement$600.00Report
This letter serves as a formal notice of civil fines totaling $600.00 for uncorrected deficiencies previously cited on January 23, 2025.
The facility failed to complete full assessment components for four residents, including failure to address a resident's progressive diagnosis and changing needs.
The facility failed to update negotiated service agreements (NSA) to address interventions required to meet current clinical needs for three residents.
Mar 13, 2025Fire24Report
Facility status is Disapproved. Previous inspection on 03/13/2025 noted several items as 'Corrected' in subsequent reports, but recurring issues with door latching and system testing persist.; Inspection status is 'Disapproved'. Multiple reports cover inspections from 11/12/2024 through 03/13/2025.; Approval Status: Disapproved. Next inspection scheduled on or after: 12/26/2024.
Missing records for first and second semi-annual hood cleaning (noted 03/13/2025).
Bent sprinkler head in hallway/bathroom/exit; painted sprinkler heads in laundry room; shipping cover left on kitchen sprinkler (noted 03/13/2025 and 06/30/2025).
Missing annual inspection schedule and reports. Observed: multiple doors on 2nd floor, in REM activities area, and employee hallway will not latch or close properly.
Missing documentation for two semi-annual hood cleanings.
Overcharged extinguisher in room 2011; several extinguishers not inspected by vendor within 12 months.
Fire/smoke damper inspections have not been performed or documented.
Missing annual service report, log of weekly inspections, monthly 30-minute full load test records, and diesel fuel testing records.
Missing annual report, sensitivity testing, and monthly single/multiple station alarm tests (noted 03/13/2025 and 06/30/2025).
Combustible material found on floor 2, stairway 3.
Facility lacks established schedule and documentation for annual inspection of fire-rated construction.
Missing annual report, sensitivity testing, and monthly alarm test documentation.
No inspection schedule established; multiple doors failing to latch or close properly.
Fire/smoke damper inspections have not been performed or documented.
Missing monthly 30-minute full load test and diesel fuel testing (noted 03/13/2025 and 06/30/2025).
Facility failed to provide documentation for required planned and unannounced fire drills for all 3 shifts across all 4 quarters in the previous 12 months.
Missing annual reports and testing documentation; physical issues: bent sprinkler head, painted heads, and one with shipping cover left on.
Carbon monoxide alarms and detectors not tested, maintained, or documented on a monthly schedule.
Missing annual report, sensitivity testing documentation, and monthly single/multiple station alarms test records.
No established schedule or documentation for annual fire door inspections. Five specific doors observed failing to latch or close properly.
Inspection/testing not provided; report from 4/3/2024 shows 6 fails and 5 non-accessible dampers.
Extension cord found in use in the 1st floor activities office.
Missing documentation for two semi-annual system servicings.
Missing annual service report, weekly logs, 30-minute load test, and diesel fuel testing.
No documentation provided for monthly testing and maintenance of carbon monoxide alarms and detectors.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
56 reviews from families & visitors
Official Website
Visit sunriseseniorliving.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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