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Assisted Living

Stillwater House

Families consistently rate this highly — reviewers highlight dedicated and professional owners. Schedule a visit to confirm the fit.

8705 166th Ave Ne, Education Hill · Redmond, WA 9805216 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
5.0/5

based on 11 Google reviews

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Stillwater House Assisted Living in Redmond, WA — Street View
Street View

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What this means for your family

Stillwater House is highly recommended for families seeking a personalized, home-like environment with attentive, hands-on owners. Because the facility is small and intimate, we suggest scheduling a tour to observe the interaction between staff and residents to ensure it aligns with your loved one's specific social and care needs.

Google Reviews

Google Reviews

11 reviews on Google
Stillwater House is highly regarded for its intimate, home-like environment and the dedicated, professional care provided by owners Marian and Naomi. Reviewers consistently praise the staff for their proactive approach to resident well-being and the quality of the home-cooked meals.

Quality Themes

Tap a score for details
Food10.0Staff10.0CleanN/AActivities9.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Dedicated and professional owners
  • Warm, home-like environment
  • Proactive and attentive caregiving
  • High-quality home-cooked meals

Rating Trends

Tap a year to see what changed

2345.02018(1)5.02019(1)5.02021(5)5.02022(2)5.02023(2)5.02025(1)5.02026(1)

Distribution · 13 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since Stillwater House has such a cozy, home-like feel with only 16 residents, how do you foster social connections and group activities among the residents?
  • 2I noticed the owners are very hands-on; how does that direct involvement shape the daily care experience for someone living here?
  • 3The home-cooked meals are frequently highlighted as a standout feature—how do you accommodate individual dietary preferences or nutritional needs while keeping that 'home-cooked' quality?
  • 4With your proactive approach to caregiving, what is your standard process for keeping families updated on any changes in a resident's health or well-being?
  • 5In the event of a medical emergency, how do you coordinate with local healthcare providers to ensure residents receive prompt attention?
  • 6Given the intimate size of the facility, how do you balance the need for a quiet, peaceful home environment with the desire for engaging daily stimulation?

Personalized based on this facility's data


Key Review Excerpts

The owners of this adult family home are amazing, skilled, attentive and passionate. I am a Home Health RN and have worked with these caregivers first hand in the Living Facility setting and was excited to see they had opened their own family home based of care they felt was lacking in a Living Facility setting.

Home Health RN · 2019★★★★★

The environment of the home is very cozy and comfortable, it feels like home. The staff are amazing and treat you like family! Don’t get me started on the food… so delicious!

Visitor/Family member · 2022★★★★★

Everyday they give hugs, interact with the people in their care and consider the house the residents house. Everyday they ensure your parent is engaged and not lying in bed.

Family member · 2018★★★★★
Source: 11 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

5total
38deficiencies
Feb 24, 2026Inspection

A separate cover letter document (dated 2026-04-17) indicates that the identified deficiencies were corrected.

Background checksWAC 388-78A-2466Corrected Apr 10, 2026

Facility failed to ensure 1 of 2 staff had a background check completed every two years as required.

Background checks Employment Conditional hireWAC 388-78A-2468Corrected Apr 10, 2026

Facility failed to submit background check authorization within one business day of hire for 1 of 2 staff.

Nov 25, 2025Fire

Final inspection on 2025-11-25 indicates all previous violations were corrected and the facility status is Approved.

Appliance Connection to Building PipingIFC 606.4 2021Corrected Sep 30, 2025

Gas-fired commercial cooking appliances on casters lacked a required restraining device.

Penetrations - Maintaining ProtectionIFC 703.1 2021Corrected Sep 30, 2025

Fire-resistance-rated construction penetrations were sealed with unapproved fire foam.

Inspection and Maintenance / Labeling RequirementsIFC 705.2 2021 / IFC 705.2.1 2021Corrected Sep 30, 2025

Fire door labels were painted over in Room 3 and the dining room entrance; fire doors were propped open in Room 3.

CalculationsIFC 903.3.8.5 2021

Facility lacked a hydraulic calculation plate on the fire sprinkler system.

Testing and MaintenanceIFC 903.5 2021

Missing documentation for 3rd Quarter sprinkler inspection, 5-year internal pipe testing, and annual forward flow test.

Extinguishing System ServiceIFC 904.13.5.2 2021

Kitchen suppression system fuse links rated for 450 degrees Fahrenheit; documentation needed to verify suitability.

MaintenanceIFC 1203.4 2021Corrected Sep 30, 2025

Inconsistent documentation for monthly 30-minute load tests of emergency/standby power systems.

Fire DrillsWAC 212-12-044Corrected Sep 30, 2025

Fire drill reports missing start/end times and staff signatures.

Sep 10, 2024Fire

The document contains two separate inspection reports, dated 06/18/2024 and 09/10/2024. The 09/10/2024 inspection reflects lingering deficiencies from the previous visit.; Inspection result status is 'Disapproved'. Next inspection is scheduled on or after 07/23/2024.

Quarterly Fire Sprinkler InspectionsNFPA 25 Table 5.1.1.2

Facility failed to conduct quarterly inspections of the fire sprinkler system.

Owner's Responsibility (Fire-resistance-rated construction)IFC 701.6

Unsealed penetrations in office ceiling, missing ceiling panel in boiler room, and no record of annual fire resistant rated construction inspection.

Duct and Air Transfer OpeningsIFC 706.1

Fire damper in boiler room was inoperable (wired open); missing records for fire/smoke damper inspection.

Sprinkler Systems Testing and MaintenanceIFC 903.5

Missing documentation for quarterly inspections, annual confidence test, annual forward flow test, and 5-year inspection report.

Carbon Monoxide Alarm MaintenanceIFC 915.6

Unable to provide documentation showing monthly CO alarm inspections in the last 12 months.

Exit Sign GraphicsIFC 1013.6.1

Exit sign above main entrance has incorrect directional arrow.

Emergency Lighting Activation TestIFC 1032.10.1

Failed to provide documentation of 30-second monthly activation tests.

Emergency Lighting Power TestIFC 1031.10.2

Failed to provide documentation of 90-minute annual power test.

Sep 5, 2024Inspection

A follow-up letter dated 10/30/2024 confirms that all deficiencies listed were corrected.

Background checksWAC 388-78A-2468Corrected Oct 11, 2024

Facility failed to complete state background checks within one business day of hire for 2 of 2 sampled staff.

Tuberculosis Testing RequiredWAC 388-78A-2480Corrected Oct 11, 2024

Facility failed to screen 1 of 3 sampled staff for TB within three days of employment.

Training and home care aide certification requirementsWAC 388-78A-2474Corrected Aug 29, 2024

Facility failed to ensure 3 of 3 sampled staff completed required continuing education hours.

Can a nonexempt long-term care worker work before obtaining certificationWAC 246-980-030Corrected Aug 29, 2024

Staff C did not apply for HCA or NA-C certification within 14 days of hire.

StaffWAC 388-78A-2450Corrected Aug 29, 2024

Facility failed to ensure Staff C held required credentials for providing clinical services.

Jul 17, 2023Fire

Inspection on 6/13/2023 resulted in Disapproved status. A follow-up inspection on 7/17/2023 confirmed all previously noted violations were corrected.

Power SupplyIFC 604.4.2 2018

Power strip plugged into another power strip in main office.

Extension CordsIFC 604.5 2018

Extension cord in supervisors office and incorrect multi adapter in janitor closet.

Unapproved conditionsIFC 604.6 2018

Cover missing over plug behind refrigerator in dining room.

CleaningIFC 607.3.3 2018

Missing documentation for first and second semi-annual hood cleaning.

Owner's ResponsibilityIFC 701.6 2018 WAC 51-54A

Missing annual inspection documentation of fire-resistance-rated construction.

Penetrations - Maintaining ProtectionIFC 703.1 2018

Unprotected penetration found near resident room 9 by emergency light.

Door OperationIFC 705.2.4 2018

Exit door by resident room 3 will not close and latch.

Testing and MaintenanceIFC 903.5 2009, 2012, 2015, 2018

Multiple missing sprinkler system test records (5-year, 3-year, flow test, quarterly) and system yellow tagged.

Extinguishing System ServiceIFC 904.12.5.2 2018

Missing documentation for semi-annual servicing and annual replacement of fusible links.

Portable Fire ExtinguishersIFC 906.2 2015, 2018

Annual servicing past due and extinguisher next to generator not inspected since 2021.

Inspection, Testing and MaintenanceIFC 907.8 2018

Missing annual report, sensitivity testing, nuisance log, and alarm test records; system yellow tagged.

MaintenanceIFC 915.6 2018

Missing documentation for carbon monoxide alarm/detector testing.

MaintenanceIFC 1203.4 2018

Missing emergency/standby power service records and weekly/monthly inspection logs.

Fire /Smoke Dampers Inspection and TestingNFPA 80

4-year fire/smoke damper inspection not performed/documented.

Fire Door Inspection and TestingNFPA 80

Fire door annual inspection not performed/documented.

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References & Resources

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