Lydia Taft House
Strong Medicare quality ratings; families often praise high-quality physical and occupational therapy. Still worth an in-person visit.
based on 17 Google reviews

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What this means for your family
Lydia Taft House is highly regarded for its physical therapy and rehab programs, making it a strong candidate for post-surgical recovery. However, families should be aware of significant reports regarding management communication and inconsistent staffing; we recommend asking specifically about their current ratio of permanent to agency staff and how they handle family concerns.
Google Reviews
Google Reviews
17 reviews on Google“Lydia Taft House receives polarized feedback, with many families praising the facility for its high-quality rehabilitation services and compassionate, attentive nursing staff. However, there are serious, recurring allegations regarding management responsiveness, inconsistent staffing levels, and poor care standards that have led to extreme dissatisfaction among some families.”
Quality Themes
Tap a score for detailsStrengths
- High-quality physical and occupational therapy
- Compassionate and attentive regular nursing staff
- Welcoming, home-like environment
- Effective post-surgery recovery care
Concerns
- Understaffing and reliance on agency staff (mentioned by 3 reviewers)
- Management unresponsiveness and lack of oversight (mentioned by 2 reviewers)
- Allegations of neglect and poor resident care standards (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the facility's strong focus on post-surgery recovery, how do you coordinate the physical and occupational therapy plans with the regular nursing staff to ensure consistent progress?
- 2I noticed that you engage with feedback online; what is your current process for families to communicate concerns directly to management to ensure they are addressed promptly?
- 3To maintain the high-quality care reflected in your 5-star CMS ratings, how do you ensure that agency staff are fully integrated into the facility's culture and standard of care when they are on-site?
- 4What specific steps are taken to ensure that residents receive consistent, personalized attention throughout the day, especially during shift changes?
- 5Could you walk me through a typical daily activity schedule and how you tailor these programs to keep residents engaged and connected with one another?
- 6In the event of a medical emergency, what is your protocol for notifying family members and ensuring they are kept in the loop throughout the care process?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy, occupational therapy and nursing staff were so exceptional and experienced that he chose to return last week to recover from his second knee replacement.”
“The post surgery care was outstanding; they were attentive, compassionate and very caring. The rehabilitation and necessary physical and occupational therapies went well and I was very happy with the results.”
“Lydia Taft House offers a truly home-like setting where staff treat residents as if they were their own family. The caregivers are wonderful—attentive, compassionate, and always eager to help.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Lydia Taft House shows a concerning pattern of recurring generator and emergency power deficiencies appearing across all three surveys from 2023 to 2025, suggesting persistent infrastructure problems. The facility has also had repeated issues with infection control, emergency preparedness, and fire safety systems. While all deficiencies show correction dates, the repeated generator problems indicate ongoing challenges with maintaining critical backup power systems essential for resident safety.
Sep 4, 2025Routine2
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Aug 2, 2024Routine3
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
May 3, 2023Routine9
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Report COVID19 data to residents and families.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Perform COVID19 testing on residents and staff.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ownership & Operations
Who Operates This Facility
Lydia Taft House
for profit
Chain Affiliation
Rehabilitation Associates
6 facilities nationwide
Chain avg rating: 3.2/5 · Rank 1 of 6 (Best)
Ownership & Management
Owners
Thisse, Nicholas
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit rehabassociates.com
Medicare data downloads
Original nursing home datasets
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