Blackstone Valley Health and Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 23 Google reviews
Watch Blackstone Valley Health and Rehabilitation
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (2/5 stars)
- Above-median deficiencies (11 vs median 7.0)
- High RN turnover (75%)
Above average in MA · Critically understaffed (RN) · No penalties on record
What this means for your family
While the facility has a history of providing compassionate end-of-life care, the recent state-imposed receivership and multiple reports of neglect are major red flags. If you are considering this facility, you must ask for the latest state inspection reports and inquire directly about current staffing ratios and the specific plan for addressing the receivership status.
Google Reviews
Google Reviews
23 reviews on Google“Blackstone Valley Health and Rehabilitation receives highly polarized feedback, with some families praising the compassionate end-of-life care and effective rehab services, while others report severe neglect, poor communication, and chaotic management. Recent reviews are particularly concerning, highlighting issues with staffing levels, facility administration, and a lack of respect for resident transitions. Prospective families should be aware of the facility's recent placement under state receivership due to concerns regarding quality of care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate end-of-life and memory care
- Effective physical rehabilitation services
- Beautiful grounds and facility layout
Concerns
- Chronic understaffing and neglect (mentioned by 5 reviewers)
- Poor communication with families regarding care and room changes (mentioned by 4 reviewers)
- Theft of personal belongings (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 25 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols do you have in place to ensure consistent monitoring and timely response to resident needs throughout the day and night?
- 2How do you proactively communicate with families regarding changes in a resident's health status, room assignments, or care plans to ensure we are always kept in the loop?
- 3What security measures or inventory systems do you have in place to help protect residents' personal belongings and ensure their items remain secure?
- 4Since the facility is noted for its beautiful grounds and layout, what kind of daily social or recreational activities are held in these spaces to keep residents engaged and active?
- 5With the focus on physical rehabilitation, how is the coordination handled between your therapy team and the nursing staff to ensure a seamless recovery process?
- 6How does your team manage medication administration and oversight to ensure accuracy and safety for residents with complex health needs?
Personalized based on this facility's data
Key Review Excerpts
“In her final days the staff were absolute angels in making sure she was as comfortable as possible. They went out of their way to take care of our family, especially my father.”
“The rehab department was incredible and worked to ensure I was ready to go home with no issues. Nursing staff and the aides made sure I was comfortable.”
“My grandmother was doing well. I was happy with her care. But her room is at the end of the hallway and there is a man that goes in and out of her room as he pleases.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
9
measures
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Blackstone Valley has had 32 deficiencies across three surveys but all have been corrected by the facility. The most recurring issues involve basic resident care and safety, medication management, and infection control practices. While no complaints were filed by families, the facility shows a pattern of deficiencies that reappear across multiple surveys, suggesting ongoing challenges with maintaining consistent standards despite corrections.
Apr 29, 2025Routine14
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 2, 2024Routine5
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Jul 26, 2022Routine13
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Perform COVID19 testing on residents and staff.
Ownership & Operations
Who Operates This Facility
Blackstone Valley Health and Rehabilitation
for profit
Ownership & Management
Owners
Blupoint Management II LLC
Owner · Organization
Cuzzupoli, Joseph
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit blackstonevalleyhealth.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Adviniacare at Northbridge
2.7 miNursing Home · Northbridge, MA
Lydia Taft House
4.9 miNursing Home · Uxbridge, MA
Countryside Health Care of Milford
6.4 miNursing Home · Milford, MA
Care One at Millbury
8.4 miNursing Home · Millbury, MA
Blaire House of Worcester
10.6 miNursing Home · Worcester, MA
St Antoine Residence
10.6 miNursing Home · North Smithfield, RI