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Nursing HomeMedicaid

Adviniacare at Northbridge

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

85 Beaumont Drive, Northbridge, MA 01534154 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.1/5

based on 64 Google reviews

5
4
3
2
1
Adviniacare at Northbridge Nursing Home in Northbridge, MA — Street View
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What this means for your family

This facility shows a pattern of extreme inconsistency. While the rehab therapy and activity programs are frequently praised, families must be vigilant regarding basic care needs; we strongly recommend visiting frequently and unannounced to ensure call buttons are answered and hygiene standards are met.

Google Reviews

Google Reviews

64 reviews on Google
AdviniaCare at Northbridge receives highly polarized feedback, with some families praising the compassionate staff and effective rehab therapy, while others report severe neglect, poor hygiene, and communication failures. Recurring complaints highlight significant issues with staffing levels, responsiveness to call buttons, and inconsistent dietary compliance. Families considering this facility should be aware of the stark contrast between positive experiences and reports of serious care lapses.

Quality Themes

Tap a score for details
Food3.0Staff5.0Clean4.0Activities8.0MedsN/AMemory2.0Comms2.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Effective physical and occupational therapy
  • Clean and well-maintained facility environment
  • Engaging life enrichment and activity programs

Concerns

  • Slow or non-existent response to call buttons (mentioned by 6 reviewers)
  • Understaffing leading to neglect of basic hygiene (showering/changing) (mentioned by 7 reviewers)
  • Poor communication and lack of responsiveness from administration (mentioned by 5 reviewers)
  • Inconsistent adherence to dietary restrictions (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'18(2)'20(2)'22(7)'24(13)'26(11)

Distribution · 60 analyzed

5
28
4
4
3
0
2
1
1
27

How They Respond to Reviews

43%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given that staffing levels are a primary focus for your team, what specific protocols are in place to ensure call buttons are answered promptly and resident hygiene needs are met consistently?
  • 2I noticed your team is active in responding to online feedback; how do you utilize that communication channel to address family concerns or improve the daily experience for residents?
  • 3With the therapy programs being a noted strength, how do you integrate those services into the daily routine for residents who need extra support?
  • 4Could you walk me through your process for ensuring that dietary restrictions and individual meal preferences are accurately followed for every resident during dining hours?
  • 5What is your current strategy for maintaining consistent communication with families regarding changes in a resident's health or care plan?
  • 6How does your staff manage the balance between daily activity programming and the medical care requirements for residents with more complex needs?

Personalized based on this facility's data


Key Review Excerpts

The occupational and physical therapy department was exceptional while the individual rehabilitation nurses are excellent.

Rehab patient family · 2024★★★★

I heard the Aides yelling at a patient across the hall who fell and messed themselves after they couldn't wait anymore to go to the bathroom.

Rehab patient · 2024☆☆☆☆

My grandmother will order food and when it arrives, it doesn’t not follow her dietary restrictions. My grandmother had a male staff monitor her shower.

Granddaughter of rehab patient · 2026☆☆☆☆
Source: 64 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.29hrs
39%
Registered nurses for medical care
Total Nursing
3.28hrs
80%
All nurses + aides combined
Staff Turnover
37%
Lower is better (< 30% = good)
RN Turnover
0%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

9

measures

Worse Than Avg

7

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility33.6%
Worse than Avg
Here
33.6%
US
12.1%
MA
13.7%
Worcester
12.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility13.7%
Better than Avg
Here
13.7%
US
15.4%
MA
21.3%
Worcester
21.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.5%
Better than Avg
Here
98.5%
US
93.4%
MA
92.4%
Worcester
93.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility24.5%
Worse than Avg
Here
24.5%
US
19.4%
MA
21.4%
Worcester
22.4%
⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility8.3%
Worse than Avg
Here
8.3%
US
3.2%
MA
3.5%
Worcester
3.3%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility99.1%
Better than Avg
Here
99.1%
US
95.5%
MA
94.8%
Worcester
95.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility75.5%
Worse than Avg
Here
75.5%
US
81.8%
MA
77.6%
Worcester
80.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility82.3%
Better than Avg
Here
82.3%
US
79.7%
MA
77.7%
Worcester
81.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.2%
Better than Avg
Here
1.2%
US
1.6%
MA
1.3%
Worcester
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Well below state avg (8.9)
11 complaint-triggered

This facility has recurring problems across multiple areas, with families filing complaints that triggered 11 deficiencies in March 2024. The most persistent issues involve fire safety and emergency preparedness, resident rights and discharge procedures, and care planning processes. While all deficiencies show correction dates, several problems repeat across surveys, including fire safety violations, accident prevention, care planning delays, and infection control policies, suggesting ongoing operational challenges families should carefully evaluate.

Dec 8, 2025Routine
6
0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0687Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate foot care.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jul 30, 2024Routine
15
0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0131Potential for harm · IsolatedCorrected

Construction Deficiencies

Meet requirements for sections of health care facilities separated by fire resistive construction.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0641Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Mar 25, 2024Complaint
11
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0624Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Prepare residents for a safe transfer or discharge from the nursing home.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0626Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

0660Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Plan the resident's discharge to meet the resident's goals and needs.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0740Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0836Potential for harm · IsolatedCorrected

Administration Deficiencies

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Apr 26, 2023Routine
16
0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Adviniacare at Northbridge

Organization Type

for profit

Chain Affiliation

Chain Name

Adviniacare

Chain Size

10 facilities nationwide

Chain avg rating: 1.9/5 · Rank 1 of 10 (Best)

Ownership & Management

Owners

David a. Berkowitz Revocable Trust

Owner · Organization

Declaration of Trust of Yosef Meystel

Owner · Organization

Frederick S Frankel Trust

Owner · Organization

Berkowitz, Benjamin

Owner

Berkowitz, David

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Meystel, Yosef

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Kaye, TiaAdp of the SnfLabella, CaterinaAdp of the SnfSpector, JenniferAdp of the SnfCavallo, MelissaManaging Control - Governing BodyTalamona, RaymondManaging Control - Governing Body
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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