St Francis Rehabilitation & Nursing Center
Strong Medicare quality ratings; families often praise compassionate and professional staff. Still worth an in-person visit.
based on 19 Google reviews

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What this means for your family
The facility's Adult Day Health program is highly regarded for its compassionate staff and engaging activities, making it an excellent choice for daytime care. However, because historical feedback on short-term rehab was less favorable, we recommend touring the specific unit your loved one would occupy and asking for references or recent outcomes for that department.
Google Reviews
Google Reviews
19 reviews on Google“St. Francis Rehabilitation & Nursing Center receives high praise specifically for its Adult Day Health program, with families highlighting the compassionate and professional staff. While the day program is frequently described as a lifesaver for caregivers, there is limited and dated feedback regarding the long-term nursing and rehab components, which historically received more mixed reviews.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional staff
- High level of engagement in day programs
- Responsive and informative administration
- Well-organized facility environment
Concerns
- Inconsistent quality of care for short-term rehab (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed the facility has a very active calendar; could you tell me more about the most popular daily programs and how you encourage residents to participate?
- 2Given that some families have had mixed experiences with short-term rehabilitation, what steps are you taking to ensure consistent quality of care for those recovering from surgery or illness?
- 3I see that the facility is proactive in responding to feedback online; how does that culture of open communication translate to how you address family concerns once a resident is moved in?
- 4With the current health inspection and staffing ratings, what specific improvements or new protocols are you implementing to ensure residents receive the attention they need?
- 5How does your nursing team handle medical emergencies or sudden changes in a resident's health status, especially during overnight hours?
- 6Since you have 137 residents, how do you maintain a personalized approach to care so that each individual feels seen and supported by your staff?
Personalized based on this facility's data
Key Review Excerpts
“I am beyond thankful for the care, support and compassion that this Adult Daycare provides. I truly don't know how to express what a difference it has made in my mothers well being.”
“The staff is caring, professional and on top of his care. They have been wonderful to him and this progam is a lifesaver!”
“The nursing staff and aides are wonderful and have become like friends to me. The same goes for the Administration Staff - they are always there to help with any questions I have or help I need.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
1
measures
2
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints triggering inspections, including a serious 2025 abuse protection violation. The facility shows recurring problems with resident rights, care planning, and safety measures across multiple surveys from 2021-2024. While most deficiencies are marked as corrected, the pattern of repeated issues in fundamental care areas and the recent abuse-related citation suggest ongoing quality concerns that warrant careful consideration.
Nov 24, 2025Routine5
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Aug 5, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Aug 6, 2024Routine12
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Have proper openings in smoke barrier doors.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Give residents a notice of rights, rules, services and charges.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Apr 25, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 12, 2023Complaint4
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Apr 11, 2023Routine8
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Apr 25, 2024
$10,527
Fine
Sep 12, 2023
$8,648
Ownership & Operations
Who Operates This Facility
St Francis Rehabilitation & Nursing Center
for profit
Ownership & Management
Owners
Bentley Health Group LLC
Owner · Organization
Wellington Healthcare LLC
Owner (parent company) · Organization
Raso, Steven
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit saintfrancisadultdayhealth.com
Medicare data downloads
Original nursing home datasets
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