Luther Acres Manor
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 19 Google reviews
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What this means for your family
While some families report positive experiences with long-term skilled nursing, the recent trend of reviews is deeply concerning. We strongly advise families to conduct unannounced visits and speak directly with current residents' families, specifically regarding communication protocols and the quality of memory care, as multiple reports cite serious lapses in these areas.
Google Reviews
Google Reviews
19 reviews on Google“Luther Acres Manor receives highly polarized feedback, with recent reviews highlighting significant concerns regarding communication, medical oversight, and the quality of memory care. While some long-term residents report positive experiences with skilled nursing, multiple families have expressed deep distress over neglect, poor administrative responsiveness, and issues with patient safety.”
Quality Themes
Tap a score for detailsStrengths
- Impeccable skilled nursing care for some residents
- Kind and knowledgeable nursing staff in specific units
- Positive and delightful caretakers
Concerns
- Poor administrative communication and lack of responsiveness (mentioned by 3 reviewers)
- Inadequate care and neglect in memory care unit (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the kindness of the nursing staff in certain units; could you tell us more about the team that would be working with our loved one?
- 2How does the administration ensure that families are kept closely informed and updated on a resident's daily well-being?
- 3What specific protocols are in place to ensure medication management is handled with absolute precision and safety?
- 4Could you describe the daily activities and social engagement opportunities available to help residents stay active and connected?
- 5What are your procedures for managing medical emergencies or sudden changes in health during the overnight hours?
- 6How does the facility maintain high standards of cleanliness and hygiene in the resident rooms and common areas?
Personalized based on this facility's data
Key Review Excerpts
“The nurses are kind and knowledgeable ,and the caretakers positive and delightful. The staff regularly communicates with me and knows her well.”
“We’ve been calling and emailing the admissions counselor (Lauren) for 3 weeks. Our first conversation gave us hope in our uncle NOT DYING ALONE… hence they must not care…no follow ups.”
“The worst - don’t trust their memory care for your loved one. We moved my mother in a number of years ago and our family is still traumatized by the experience.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that led to deficiencies involving resident care and inappropriate physical restraint use, raising concerns about care quality and resident safety. The facility has faced recurring issues with fire safety systems, building safety, and responding to alleged violations of resident protections. While all deficiencies show correction dates, the pattern of safety violations and complaint-triggered care issues warrants careful consideration during your visit.
Aug 7, 2025Complaint2
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nov 15, 2024Routine2
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
May 29, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Dec 14, 2023Routine10
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Construction Deficiencies
Meet other general requirements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Feb 24, 2023Routine2
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Ownership & Operations
Who Operates This Facility
Luther Acres Manor
for profit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit luthercare.org
Medicare data downloads
Original nursing home datasets
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