United Zion Retirement Communi
Strong Medicare quality ratings; families often praise small, intimate community feel. Still worth an in-person visit.
based on 13 Google reviews
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What this means for your family
Families should note that the facility has historically provided high-quality, intimate care for residents. However, the recent influx of negative reviews is tied to a specific property management dispute rather than direct patient care; we recommend focusing your inquiries on current nursing staff ratios and resident satisfaction during your tour.
Google Reviews
Google Reviews
13 reviews on Google“United Zion Retirement Community is praised by some families for its intimate, small-scale environment, high-quality food, and compassionate, mission-driven care. However, recent reviews from 2026 indicate significant community backlash regarding the facility's management of a nearby mobile home park, leading to negative sentiment unrelated to direct patient care.”
Quality Themes
Tap a score for detailsStrengths
- Small, intimate community feel
- High-quality dining options
- Compassionate, mission-driven staff
- Clean and well-maintained facility
Concerns
- Management decisions regarding external property evictions (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With such a small capacity of 59 residents, how do you ensure that the community maintains that intimate, family-like atmosphere for everyone?
- 2We've heard wonderful things about the dining options here; could you tell us more about how meals are prepared and what a typical menu looks like?
- 3The CMS staffing rating is truly impressive; how do you ensure that this high level of care remains consistent during shift changes?
- 4In the event of a medical emergency during the night, what is the specific protocol for getting immediate care for a resident?
- 5What kind of daily activities or social outings are available to help residents stay engaged with the community?
- 6How does the management team handle communication with families regarding any significant changes or decisions affecting the facility or its residents?
Personalized based on this facility's data
Key Review Excerpts
“It's small enough that everyone knows each other, unlike some of the town-like CCRCs in the area. Accessible staff, great food, any issues were resolved quickly.”
“I would highly recommend this faith based, small quaint, immaculent facility to anyone! My mom was there for rehabilitation. She received the best of care!”
“Beautiful facility. Staff is friendly and focused on meeting the needs of the residents.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
United Zion Retirement Community shows a pattern of building safety and maintenance issues across three surveys, with recurring problems in emergency exits, construction materials, and electrical systems. The facility has corrected all 14 deficiencies when cited, but the repetition of exit obstruction and construction violations suggests ongoing maintenance challenges that families should discuss during visits.
Feb 4, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 8, 2025Routine4
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Jul 18, 2024Routine5
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Miscellaneous Deficiencies
Provide properly sized and located linen or trash receptacles.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Sep 29, 2023Routine5
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Federal Penalties
Fine
Sep 29, 2023
$7,443
Ownership & Operations
Who Operates This Facility
United Zion Retirement Communi
nonprofit
Chain Affiliation
Friends Services for the Aging
6 facilities nationwide
Ownership & Management
Owners
United Zion Retirement Community
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit uzrc.org
Medicare data downloads
Original nursing home datasets
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