Moravian Manor
Strong Medicare quality ratings; families often praise compassionate and dedicated nursing staff. Still worth an in-person visit.
based on 17 Google reviews
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What this means for your family
Moravian Manor is highly regarded for its compassionate nursing staff and modern environment, particularly in memory care and rehab. However, because admissions communication has been flagged as a potential hurdle, we recommend scheduling an in-person tour to bypass phone-based delays and ensure your specific needs are addressed directly.
Google Reviews
Google Reviews
17 reviews on Google“Moravian Manor is frequently praised for its modern, home-like environment and compassionate staff, particularly within its memory support and rehab units. However, potential families should be aware of inconsistent communication from the admissions department and a lack of detailed feedback in recent years, as many reviews consist of ratings without written comments.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated nursing staff
- Modern, home-like facility design
- High-quality care in memory support and rehab units
- Friendly and welcoming atmosphere
Concerns
- Poor communication from admissions and marketing (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard such wonderful things about the compassion of your nursing staff; how do you foster that culture of care among your team?
- 2Since we are looking for clear updates, what is your preferred method for keeping families informed about changes in a resident's daily care or health status?
- 3How does your team manage staffing levels during overnight shifts or weekends to ensure everyone receives consistent attention?
- 4Can you tell us more about the specific activities and social programs available to help residents stay engaged in the community?
- 5In the event of a sudden medical change or an emergency during the night, what are the immediate steps your clinical team takes?
- 6We love the modern, home-like design of the facility; how do you ensure the environment feels personalized and comfortable for new residents during their transition?
Personalized based on this facility's data
Key Review Excerpts
“As a Healthcare field worker, not affiliated with this facility ( just an on-looker) I can say without a doubt, if you're lucky enough to engage with Wendy in the dementia unit, or have a family member temporarily residing there... you have yourself a unicorn, of a nurse!”
“My father received excellent care in his last weeks of life on the second floor rehab wing. While he wasn't able to rehab his strength from pnemonia due to a cancer diagnosis he received while housed there, he was able to remain in his same room and continue to receive the high level of care he became accustomed to.”
“The memory support facility is modern with a wonderful staff, a small house feel and large comfortable rooms surrounding a central kitchen.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
7
measures
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that led to findings about accident prevention and communication issues, but all deficiencies show correction dates. The facility primarily struggles with resident rights (particularly communication and notification requirements), safety systems, and care planning. Issues don't appear to persist across surveys, with most concentrated in 2023, suggesting the facility addresses problems when identified rather than allowing them to continue.
Aug 28, 2025Routine3
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Apr 9, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 31, 2024Routine4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Sep 15, 2023Routine7
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Sep 15, 2023Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Ownership & Operations
Who Operates This Facility
Moravian Manor
nonprofit
Ownership & Management
Owners
Unitas Communities
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit moravianmanorcommunities.org
Medicare data downloads
Original nursing home datasets
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