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Nursing HomeMedicaid Investigative

Luling Living Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1125 Paul Maillard Rd, Luling, LA 70070117 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 9 Google reviews

5
4
3
2
1
Luling Living Center Nursing Home in Luling, LA — Street View
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What this means for your family

The facility has shown a positive trend in resident satisfaction following its post-hurricane renovation, particularly regarding social engagement and dietary quality. However, given past reports of medication errors and staff conduct, families should conduct unannounced visits and closely monitor the administration of medical care for their loved ones.

Google Reviews

Google Reviews

9 reviews on Google
Luling Living Center receives polarized feedback, with recent reviews praising the facility's post-Hurricane Ida recovery, cleanliness, and engaging social activities. However, older and critical reviews raise serious concerns regarding medication management, staff attitude, and safety protocols during rehabilitation transfers.

Quality Themes

Tap a score for details
Food10.0Staff5.0Clean9.0Activities10.0Meds1.0MemoryN/ACommsN/AValueN/A

Strengths

  • Engaging social activities and director
  • Clean and well-maintained environment
  • Attentive dietary department
  • Compassionate care for long-term residents

Concerns

  • Poor medication management and staff attitude (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'15(1)3.05.0'20(1)3.01.0'22(1)5.05.0'25(1)5.0'26(1)

Distribution · 9 analyzed

5
5
4
1
3
1
2
1
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I've heard wonderful things about your social director; could you walk me through what a typical week of activities looks like for a resident here?
  • 2Since nutrition is so important, how does your dietary department work with residents to ensure their specific preferences and health needs are met?
  • 3What specific protocols and double-check systems do you have in place to ensure accuracy and safety when managing resident medications?
  • 4How do you foster a positive and supportive culture among your staff to ensure every resident feels truly heard and cared for?
  • 5In the event of a sudden medical change or emergency, what is the communication process for keeping family members informed and involved?
  • 6With 117 residents, how does your team maintain that clean, well-maintained environment that visitors often praise?

Personalized based on this facility's data


Key Review Excerpts

Since it reopened last year from the damages of Hurricane Ida, this nursing home has been top notch! Everyone living there seems happy and my mom is having the best time!

Long-term resident's family · 2026★★★★★

I find the management, staff to be caring of the facility [constantly maintained] and it's residents [individual needs met, in addition too daily group activities].

Long-term resident's family · 2015★★★★★

I had my husband in there and he was not taken care of his medication‘s were wrong the people that worked in there were very mean rude and just not willing to work with the patience.

Long-term resident's family · 2022☆☆☆☆
Source: 9 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.24hrs
32%
Registered nurses for medical care
Total Nursing
3.70hrs
90%
All nurses + aides combined

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 14 measures

Medicare Rating
5/ 5
Better Than Avg

8

measures

Worse Than Avg

4

measures

Mixed Results

2

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility72.4%
Worse than Avg
Here
72.4%
US
93.4%
LA
92.8%
St. charles
93.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility29.8%
Worse than Avg
Here
29.8%
US
14.4%
LA
19.0%
St. charles
14.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility30.6%
Worse than Avg
Here
30.6%
US
19.4%
LA
16.5%
St. charles
19.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility12.5%
Better than Avg
Here
12.5%
US
15.5%
LA
22.8%
St. charles
16.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility6.5%
Mixed vs Avgs
Here
6.5%
US
12.1%
LA
2.1%
St. charles
13.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility17.4%
Better than Avg
Here
17.4%
US
19.5%
LA
23.2%
St. charles
17.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility51.3%
Worse than Avg
Here
51.3%
US
81.8%
LA
84.8%
St. charles
80.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

15deficiencies
1penalties
11 complaint-triggered
$38,465 in fines

Families filed complaints that triggered a recent inspection revealing deficiencies in infection control, staff training, and nursing care including bowel/bladder management. The facility had previous issues with fire safety and infection prevention oversight from an earlier survey. All cited problems have been corrected by the provider, though the pattern of complaint-driven inspections suggests families have raised concerns about care quality.

Mar 25, 2026Routine
4
0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0790Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide routine and 24-hour emergency dental care for each resident.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Mar 25, 2026Complaint
4
0678Immediate jeopardy · WidespreadCorrected

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

0835Immediate jeopardy · WidespreadCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0686Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Aug 27, 2025Complaint
7
0690Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0941Potential for harm · PatternCorrected

Administration Deficiencies

Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

0944Potential for harm · PatternCorrected

Administration Deficiencies

Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

0838Potential for harm · IsolatedCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0732Minimal · PatternCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Mar 10, 2025Routine
3
0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0379Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have proper openings in smoke barrier doors.

0882Minimal · WidespreadCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Federal Penalties

Fine

Mar 25, 2026

$38,465

Ownership & Operations

Who Operates This Facility

Owner / Operator

Luling Living Center

Organization Type

for profit

Ownership & Management

Owners

Guillot, Clint Paul

Owner

80%

Key personnel

Guillot, Clint PaulOfficer / DirectorGuillera, MichaelManagerGuillot, Clint PaulManagerGuillot, Clint PaulGeneral Partnership InterestGuillera, MichaelAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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