Luling Living Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 9 Google reviews

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What this means for your family
The facility has shown a positive trend in resident satisfaction following its post-hurricane renovation, particularly regarding social engagement and dietary quality. However, given past reports of medication errors and staff conduct, families should conduct unannounced visits and closely monitor the administration of medical care for their loved ones.
Google Reviews
Google Reviews
9 reviews on Google“Luling Living Center receives polarized feedback, with recent reviews praising the facility's post-Hurricane Ida recovery, cleanliness, and engaging social activities. However, older and critical reviews raise serious concerns regarding medication management, staff attitude, and safety protocols during rehabilitation transfers.”
Quality Themes
Tap a score for detailsStrengths
- Engaging social activities and director
- Clean and well-maintained environment
- Attentive dietary department
- Compassionate care for long-term residents
Concerns
- Poor medication management and staff attitude (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I've heard wonderful things about your social director; could you walk me through what a typical week of activities looks like for a resident here?
- 2Since nutrition is so important, how does your dietary department work with residents to ensure their specific preferences and health needs are met?
- 3What specific protocols and double-check systems do you have in place to ensure accuracy and safety when managing resident medications?
- 4How do you foster a positive and supportive culture among your staff to ensure every resident feels truly heard and cared for?
- 5In the event of a sudden medical change or emergency, what is the communication process for keeping family members informed and involved?
- 6With 117 residents, how does your team maintain that clean, well-maintained environment that visitors often praise?
Personalized based on this facility's data
Key Review Excerpts
“Since it reopened last year from the damages of Hurricane Ida, this nursing home has been top notch! Everyone living there seems happy and my mom is having the best time!”
“I find the management, staff to be caring of the facility [constantly maintained] and it's residents [individual needs met, in addition too daily group activities].”
“I had my husband in there and he was not taken care of his medication‘s were wrong the people that worked in there were very mean rude and just not willing to work with the patience.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 14 measures
8
measures
4
measures
2
measures
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that triggered a recent inspection revealing deficiencies in infection control, staff training, and nursing care including bowel/bladder management. The facility had previous issues with fire safety and infection prevention oversight from an earlier survey. All cited problems have been corrected by the provider, though the pattern of complaint-driven inspections suggests families have raised concerns about care quality.
Mar 25, 2026Routine4
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Mar 25, 2026Complaint4
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Aug 27, 2025Complaint7
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Administration Deficiencies
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Administration Deficiencies
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Mar 10, 2025Routine3
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have proper openings in smoke barrier doors.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Federal Penalties
Fine
Mar 25, 2026
$38,465
Ownership & Operations
Who Operates This Facility
Luling Living Center
for profit
Ownership & Management
Owners
Guillot, Clint Paul
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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