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Nursing HomeMedicaid Investigative

Lord Chamberlain Nursing & Rehabilitation Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

7003 Main Street, Oronoque · Stratford, CT 06614190 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 454 Google reviews

5
4
3
2
1
Lord Chamberlain Nursing & Rehabilitation Center Nursing Home in Stratford, CT — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (23 vs median 12)

Below average in CT · Critically understaffed (RN) · Low staff turnover (stable workforce) · Best in RYDERS HEALTH MANAGEMENT chain · $7,443 in fines

Source: Medicare data

What this means for your family

This facility is visually impressive and maintains high standards for cleanliness, often providing a pleasant environment for visitors. However, because multiple families have reported significant delays in basic assistance and medication management, we strongly recommend that you visit at different times of day and ask specifically about their nurse-to-patient ratios on weekends and evenings.

Google Reviews

Google Reviews

454 reviews on Google
Lord Chamberlain Nursing & Rehabilitation Center receives polarized feedback, with many families praising the facility's cleanliness, aesthetic appeal, and the kindness of specific nursing and therapy staff. However, a significant number of reviewers report critical issues regarding understaffing, slow response times for basic assistance, and failures in medical oversight or hygiene. While many visitors have positive experiences, families should be aware of recurring reports of neglect and communication breakdowns.

Quality Themes

Tap a score for details
Food5.0Staff5.0Clean9.0Activities7.0Meds3.0Memory5.0Comms3.0Value2.0

Strengths

  • Clean, well-maintained, and attractive facility
  • Professional and knowledgeable rehabilitation therapy team
  • Friendly and compassionate individual staff members
  • Efficient and thorough visitor check-in process

Concerns

  • Severe understaffing leading to long wait times for assistance (mentioned by 12 reviewers)
  • Neglect of basic hygiene (not changing clothes/diapers, bed linens) (mentioned by 9 reviewers)
  • Poor communication and difficulty reaching staff/nursing stations (mentioned by 7 reviewers)
  • Medication management errors or delays (mentioned by 4 reviewers)
  • Unresponsive or rude staff behavior (mentioned by 6 reviewers)

Rating Trends

Tap a year to see what changed

2344.22023(12)4.12024(41)4.12025(69)4.72026(59)

Distribution · 181 analyzed

5
130
4
22
3
6
2
1
1
22

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We've heard great things about how clean and well-maintained the facility is; could you tell us more about your daily housekeeping and linen change schedule?
  • 2Since the rehab therapy team has such a strong reputation, how would you tailor a physical therapy plan specifically for our loved one's needs?
  • 3What is the best way for us to stay in consistent contact with the nursing station to ensure we are always updated on any changes in care?
  • 4How does the nursing team manage medication schedules to ensure everything is administered accurately and on time?
  • 5In the event of a medical emergency during the night, what is the specific protocol for notifying the family and coordinating care?
  • 6What kind of daily social activities or group outings are available to help residents stay engaged and connected with others?

Personalized based on this facility's data


Key Review Excerpts

The nurses and staff are all so nice to my mother in law! My mother in law enjoys all the activities they do there as well!!

Memory care family member · 2026★★★★★

My 83 yr old father was sent there for rehab and from the first hour there were countless red flags. He arrived at 2pm and wasn’t given any of his meds until the next morning.

Rehab patient's family · 2025☆☆☆☆

My mother needed help to eat. They would tell me she didn’t eat much. I would see the food still sealed and out of reach. No one bothered to feed her and denied it.

Long-term resident's family · 2025☆☆☆☆
Source: 454 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.41hrs
55%
Registered nurses for medical care
Total Nursing
3.64hrs
89%
All nurses + aides combined
Staff Turnover
22%
Lower is better (< 30% = good)
RN Turnover
43%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

6

measures

Worse Than Avg

9

measures

Mixed Results

2

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility28.9%
Worse than Avg
Here
28.9%
US
93.4%
CT
88.0%
Greater bridgeport
85.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CT
19.7%
Greater bridgeport
23.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility28.7%
Worse than Avg
Here
28.7%
US
19.4%
CT
24.9%
Greater bridgeport
24.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility23.4%
Worse than Avg
Here
23.4%
US
14.4%
CT
18.2%
Greater bridgeport
15.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility11.7%
Better than Avg
Here
11.7%
US
19.5%
CT
17.4%
Greater bridgeport
13.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility21.8%
Worse than Avg
Here
21.8%
US
15.3%
CT
17.4%
Greater bridgeport
16.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility18.0%
Worse than Avg
Here
18.0%
US
81.8%
CT
71.0%
Greater bridgeport
62.0%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility44.8%
Worse than Avg
Here
44.8%
US
79.7%
CT
69.7%
Greater bridgeport
65.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.6%
Worse than Avg
Here
1.6%
US
1.6%
CT
1.5%
Greater bridgeport
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

22deficiencies
1penalties
Well above state avg (12.8)
9 complaint-triggered
$7,443 in fines

This facility has ongoing safety and care concerns with families filing complaint reports about accident hazards, treatment quality, and resident abuse or neglect issues. The most recurring problems involve safety hazards, proper treatment and care delivery, and medication management, with these issues appearing repeatedly across multiple years despite corrections. While the facility addresses deficiencies when cited, the persistent pattern of safety violations and family complaints warrants careful consideration during any visit.

Mar 5, 2025Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Oct 25, 2024Routine
26
0580Actual harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0688Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0761Potential for harm · PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0345Potential for harm · Isolated

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0800Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0805Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0541Potential for harm · IsolatedCorrected

Services Deficiencies

Install properly constructed and protected linen or trash chutes.

0550Minimal · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0567Minimal · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

0570Minimal · PatternCorrected

Resident Rights Deficiencies

Assure the security of all personal funds of residents deposited with the facility.

0625Minimal · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Oct 25, 2024Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Apr 22, 2024Complaint
2
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Mar 27, 2024Complaint
2
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Jan 9, 2024Complaint
2
0557Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Federal Penalties

Fine

Dec 22, 2023

$7,443

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lord Chamberlain Nursing & Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Ryders Health Management

Chain Size

8 facilities nationwide

Chain avg rating: 1.6/5 · Rank 5 of 8 (Best)

Ownership & Management

Owners

Dr. Robert Sbriglio 2009 Trust

Owner · Organization

25%

Martin Sbriglio 2009 Trust

Owner · Organization

25%

Sbriglio, Martin

Owner

25%

Sbriglio, Robert

Owner

25%

Key personnel

Sbriglio, MartinManagerSbriglio, RobertManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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