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Nursing Home Investigative

Lord Chamberlain Manor

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

7003 Main Street, Oronoque · Stratford, CT 0661460 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 454 Google reviews

5
4
3
2
1
Lord Chamberlain Manor Nursing Home in Stratford, CT — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (19 vs median 12)
  • High RN turnover (62%)

Below average in CT · Meets national RN staffing standard · Above recommended total nurse staffing · Best in RYDERS HEALTH MANAGEMENT chain · $14,069 in fines

Source: Medicare data

What this means for your family

This facility is physically beautiful and offers excellent therapy services, making it a strong candidate for short-term rehab. However, families should be aware of consistent reports regarding slow response times and communication gaps; we strongly recommend visiting during off-hours and asking specifically about the nurse-to-patient ratio on the floor your loved one will occupy.

Google Reviews

Google Reviews

454 reviews on Google
Lord Chamberlain Manor receives polarized feedback, with many families praising the clean, well-maintained facility and specific staff members like Nurse Dottie. However, a significant number of reviewers report serious concerns regarding chronic understaffing, slow response times for call bells, and lapses in basic patient care, including medication management and hygiene.

Quality Themes

Tap a score for details
Food6.0Staff5.0Clean9.0Activities7.0Meds3.0Memory5.0Comms3.0Value2.0

Strengths

  • Clean, well-maintained facility
  • Highly praised physical and occupational therapy teams
  • Specific nursing staff members noted for exceptional care
  • Efficient and secure visitor check-in process

Concerns

  • Chronic understaffing leading to slow response times (mentioned by 9 reviewers)
  • Lapses in hygiene and basic patient care (mentioned by 7 reviewers)
  • Poor communication and difficulty reaching staff/nurses (mentioned by 6 reviewers)
  • Medication management and documentation errors (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2344.22023(13)4.22024(61)4.22025(97)4.72026(49)

Distribution · 220 analyzed

5
155
4
32
3
7
2
2
1
24

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We've heard wonderful things about your physical and occupational therapy teams; could you tell us more about how they work with residents to maintain mobility?
  • 2With so many families praising the cleanliness and maintenance of the manor, what are your specific protocols for ensuring resident rooms and common areas stay hygienic?
  • 3How does the nursing team manage medication administration and documentation to ensure everything is tracked accurately for each resident?
  • 4What is the best way for family members to communicate with the nursing staff or reach a supervisor if we have a question about care during a visit?
  • 5In the event of a medical emergency or a change in a resident's condition after hours, what is the immediate protocol for notifying the family?
  • 6What kind of daily activities or social outings are available to help residents stay engaged with the community?

Personalized based on this facility's data


Key Review Excerpts

The nursing, therapy and aides have all been very caring and helpful. I would recommend Lord Chamberlain.

Rehab family member · 2024★★★★★

My mom is 97 and waits 45 - 60 minutes for help to go to the bathroom causing accidents. Room is a mess alot.

Long-term resident's family · 2026★★★★

I cannot say enough about his nurse Dottie! She is caring, compassionate, attentive, always there when my husband has a need and goes above and beyond his needs.

Rehab patient's spouse · 2024★★★★★
Source: 454 Google reviews

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 3 measures

Medicare Rating
4/ 5
Worse Than Avg

1

measures

Mixed Results

2

measures

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility77.1%
Mixed vs Avgs
Here
77.1%
US
81.8%
CT
71.0%
Greater bridgeport
57.7%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility71.6%
Mixed vs Avgs
Here
71.6%
US
79.7%
CT
69.7%
Greater bridgeport
63.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.5%
Worse than Avg
Here
1.5%
US
1.6%
CT
1.5%
Greater bridgeport
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

18deficiencies
1penalties
Above state avg (12.8)
11 complaint-triggered
$14,069 in fines

Families have filed multiple complaints recently triggering federal investigations, with concerning patterns in notification of families about resident incidents and care quality issues persisting through 2025. The facility shows recurring problems in resident rights (particularly family notification), care planning, and medication management across multiple years. While all deficiencies show correction dates, the repeated violations in core care areas and ongoing complaint-driven investigations suggest systemic challenges that warrant careful evaluation during any visit.

Sep 23, 2025Complaint
3
0760Immediate jeopardy · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Aug 27, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jun 11, 2025Complaint
1
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Apr 3, 2025Complaint
2
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Jan 23, 2025Complaint
1
0626Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

Oct 25, 2024Routine
17
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Federal Penalties

Fine

Aug 27, 2025

$14,069

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lord Chamberlain Manor

Organization Type

for profit

Chain Affiliation

Chain Name

Ryders Health Management

Chain Size

8 facilities nationwide

Chain avg rating: 1.6/5 · Rank 1 of 8 (Best)

Ownership & Management

Owners

Sbriglio, Martin

Owner

50%

Sbriglio, Robert

Owner

50%

Key personnel

Sbriglio, MartinManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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