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Nursing HomeMedicaid Top Rated

Longhorn Village

Strong Medicare quality ratings; families often praise upscale, renovated, and beautiful facilities. Still worth an in-person visit.

12001 Longhorn Parkway, Austin, TX 7873260 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 67 Google reviews

5
4
3
2
1
Longhorn Village Nursing Home in Austin, TX — Street View
Street View

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What this means for your family

This facility is an excellent choice for those seeking a luxury, hotel-like retirement experience with great food and maintenance. However, families should be extremely vigilant regarding administrative promises and communication, particularly when arranging transitions into skilled nursing care.

Google Reviews

Google Reviews

67 reviews on Google
Longhorn Village is frequently praised as a luxury, upscale retirement community with high-quality amenities and a friendly, caring staff. However, some families have experienced significant issues with administrative communication and unexpected changes in admission status regarding skilled nursing care.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean9.0Activities8.0MedsN/AMemoryN/AComms3.0Value4.0

Strengths

  • Upscale, renovated, and beautiful facilities
  • Friendly and attentive staff members
  • High-quality dining and food variety
  • Excellent maintenance and property upkeep

Concerns

  • Poor communication from management (mentioned by 2 reviewers)
  • Prioritizing profit/bottom line over resident needs (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'11(2)'16(8)'18(24)'20(2)'22(1)'24(4)'26(3)

Distribution · 70 analyzed

5
50
4
8
3
2
2
6
1
4

How They Respond to Reviews

70%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1The facility looks absolutely beautiful and well-maintained; how do you ensure the dining experience remains high-quality and varied for all residents?
  • 2We've heard great things about the friendliness of your team; how do you ensure that communication between the nursing staff and family members stays consistent and clear?
  • 3With such a high CMS health inspection rating, what specific protocols do you have in place to handle medical emergencies or sudden changes in a resident's condition?
  • 4How do you balance the need for facility upkeep and premium amenities with ensuring that every resident's individual needs are always the top priority?
  • 5What kind of daily activities or social outings do you organize to help residents stay engaged with the community here?
  • 6Since the facility is so upscale and renovated, how do you make sure the atmosphere stays feeling like a warm, personal home for the 60 residents?

Personalized based on this facility's data


Key Review Excerpts

I can count on one hand how many Google reviews I have posted during my lifetime, but I don't have enough hands to count how many times Sean and his maintenance crew at Longhorn Village have gone above and beyond to help my Mom during the past 13 years of her Independent Living at Longhorn Village.

Independent Living family member · 2024★★★★★

The place is very clean and it feels like you're visiting a 5 star hotel. The food tastes great and we love visiting on Sunday buffet days when there is a wide variety of options available.

Visiting family member · 2018★★★★★

All this place cares about is making money. They accepted my mother into their Skilled Nursing Facility. Sent me a text confirming and told the social worker at the hospital it was confirmed. The following day they came back and denied her admission.

Skilled Nursing family member · 2025☆☆☆☆
Source: 67 Google reviews

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
5/ 5
Better Than Avg

8

measures

Worse Than Avg

5

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
15.4%
TX
9.4%
Travis
12.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility28.2%
Worse than Avg
Here
28.2%
US
19.4%
TX
14.2%
Travis
17.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility30.3%
Worse than Avg
Here
30.3%
US
19.5%
TX
18.4%
Travis
16.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.8%
Better than Avg
Here
1.8%
US
12.1%
TX
2.5%
Travis
2.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.4%
Better than Avg
Here
98.4%
US
93.4%
TX
96.9%
Travis
93.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility18.8%
Mixed vs Avgs
Here
18.8%
US
14.4%
TX
16.1%
Travis
22.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility78.3%
Worse than Avg
Here
78.3%
US
79.7%
TX
88.0%
Travis
80.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility82.0%
Mixed vs Avgs
Here
82.0%
US
81.8%
TX
89.2%
Travis
79.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
TX
1.5%
Travis
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
Well below state avg (9.1)
4 complaint-triggered

Longhorn Village has significant safety concerns with recurring deficiencies in fire safety systems, emergency preparedness, and resident protection from abuse and neglect. Families have filed complaints that triggered investigations into infection control and abuse prevention policies. Most recent violations from March 2025 involve multiple fire safety issues including faulty sprinkler systems and blocked exits, while ongoing problems with reporting suspected abuse raise serious red flags about resident safety protocols.

Mar 6, 2025Routine
11
0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

Mar 6, 2025Complaint
2
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Dec 19, 2024Complaint
1
0607Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Aug 26, 2024Complaint
1
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 26, 2024Routine
3
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Longhorn Village

Organization Type

nonprofit

Administrator

NICHOLE R ULRICH

Ownership & Management

Key personnel

Wilmington Trust, National Association5% or Greater Security InterestBlurton, JerryOfficer / DirectorHaas, LarryOfficer / DirectorHartman, DonaldOfficer / DirectorNash, JeffreyOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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