Longhorn Village
Strong Medicare quality ratings; families often praise upscale, renovated, and beautiful facilities. Still worth an in-person visit.
based on 67 Google reviews

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What this means for your family
This facility is an excellent choice for those seeking a luxury, hotel-like retirement experience with great food and maintenance. However, families should be extremely vigilant regarding administrative promises and communication, particularly when arranging transitions into skilled nursing care.
Google Reviews
Google Reviews
67 reviews on Google“Longhorn Village is frequently praised as a luxury, upscale retirement community with high-quality amenities and a friendly, caring staff. However, some families have experienced significant issues with administrative communication and unexpected changes in admission status regarding skilled nursing care.”
Quality Themes
Tap a score for detailsStrengths
- Upscale, renovated, and beautiful facilities
- Friendly and attentive staff members
- High-quality dining and food variety
- Excellent maintenance and property upkeep
Concerns
- Poor communication from management (mentioned by 2 reviewers)
- Prioritizing profit/bottom line over resident needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 70 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1The facility looks absolutely beautiful and well-maintained; how do you ensure the dining experience remains high-quality and varied for all residents?
- 2We've heard great things about the friendliness of your team; how do you ensure that communication between the nursing staff and family members stays consistent and clear?
- 3With such a high CMS health inspection rating, what specific protocols do you have in place to handle medical emergencies or sudden changes in a resident's condition?
- 4How do you balance the need for facility upkeep and premium amenities with ensuring that every resident's individual needs are always the top priority?
- 5What kind of daily activities or social outings do you organize to help residents stay engaged with the community here?
- 6Since the facility is so upscale and renovated, how do you make sure the atmosphere stays feeling like a warm, personal home for the 60 residents?
Personalized based on this facility's data
Key Review Excerpts
“I can count on one hand how many Google reviews I have posted during my lifetime, but I don't have enough hands to count how many times Sean and his maintenance crew at Longhorn Village have gone above and beyond to help my Mom during the past 13 years of her Independent Living at Longhorn Village.”
“The place is very clean and it feels like you're visiting a 5 star hotel. The food tastes great and we love visiting on Sunday buffet days when there is a wide variety of options available.”
“All this place cares about is making money. They accepted my mother into their Skilled Nursing Facility. Sent me a text confirming and told the social worker at the hospital it was confirmed. The following day they came back and denied her admission.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
8
measures
5
measures
2
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Longhorn Village has significant safety concerns with recurring deficiencies in fire safety systems, emergency preparedness, and resident protection from abuse and neglect. Families have filed complaints that triggered investigations into infection control and abuse prevention policies. Most recent violations from March 2025 involve multiple fire safety issues including faulty sprinkler systems and blocked exits, while ongoing problems with reporting suspected abuse raise serious red flags about resident safety protocols.
Mar 6, 2025Routine11
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Mar 6, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Dec 19, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Aug 26, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 26, 2024Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Ownership & Operations
Who Operates This Facility
Longhorn Village
nonprofit
NICHOLE R ULRICH
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
67 reviews from families & visitors
Official Website
Visit longhornvillage.com
Medicare data downloads
Original nursing home datasets
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