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Assisted Living

Lodge at Palmer Point Residential Assisted Living, the

Families consistently rate this highly — reviewers highlight attentive and compassionate staff. Schedule a visit to confirm the fit.

3205 Leslie Dr, East Colorado Springs · Colorado Springs, CO 809098 bedsLicensed & Active
Source: CO CDPHE — view official record
Google rating
4.8/5

based on 39 Google reviews

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Lodge at Palmer Point Residential Assisted Living, the Assisted Living in Colorado Springs, CO — Street View
Street View

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What this means for your family

The Lodge at Palmer Point is an excellent choice for families seeking a small, intimate environment with highly personalized care. While historical reviews from before 2021 noted issues, recent feedback is overwhelmingly positive, specifically praising the current management and staff's communication and responsiveness.

Google Reviews

Google Reviews

39 reviews on Google
The Lodge at Palmer Point is a highly regarded residential assisted living facility praised for its intimate, home-like environment and personalized care. Families consistently highlight the attentive staff, clean facilities, and the owner's active involvement in ensuring residents feel comfortable and well-supported, particularly during hospice transitions.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean9.0Activities8.0MedsN/AMemory10.0Comms10.0ValueN/A

Strengths

  • Attentive and compassionate staff
  • Clean and well-maintained home environment
  • High staff-to-resident ratio
  • Excellent communication with families
  • High-quality, home-cooked meals

Concerns

  • Historical issues with cleanliness and unprofessional staff behavior (pre-2021 ownership) (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'16(1)3.33.7'20(3)5.05.0'23(13)5.05.0'25(7)5.0'26(11)

Distribution · 64 analyzed

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How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Since the ownership transition in 2021, what specific steps have been taken to ensure the home environment remains consistently clean and professional?
  • 2I noticed the management is very active in responding to feedback online; how does this open communication style translate into your day-to-day interactions with resident families?
  • 3With your intimate 8-resident capacity, how does the staff tailor daily activities to ensure each person feels engaged and included?
  • 4Given the high staff-to-resident ratio, how do your caregivers manage medical needs or unexpected health changes during the evening and overnight hours?
  • 5Could you describe the process for how you incorporate resident preferences into your home-cooked meal planning?
  • 6How do you foster a sense of community among the residents to ensure everyone feels comfortable and at home in this smaller setting?

Personalized based on this facility's data


Key Review Excerpts

The staff is rising to the challenge of getting my husband to adjust to the assisted living environment with grace and creativity and flexibility. I am so grateful for their willingness to try various strategies to help my husband.

Memory care family member · 2025★★★★★

The staff was very communicative, we always knew of any issues and worked together to resolve them. In his final days I know he was comfortable and well cared for. As a nurse myself, I never had any concerns about the care or cleanliness and would recommend this to people who need assisted living.

Long-term resident's family · 2024★★★★★

The small number of residents make it very personal, and the staff to resident ratio is hard to beat. The owner, Linda, was very quick to respond to our initial inquiry, and very thorough in answering all of our questions.

Long-term resident's family · 2023★★★★★
Source: 39 Google reviews

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

3total
Mar 2, 2026Other
CleanReport

No deficiencies found during this inspection.

Jul 22, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Jul 22, 2024Other
CleanReport

No deficiencies found during this inspection.

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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