Residence at Village Green LLC, the
Limited public data on Residence at Village Green LLC, the. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 45 Google reviews

Watch Residence at Village Green LLC, the
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
The Residence at Village Green offers a vibrant social calendar and many staff members are highly praised for their compassion. However, because multiple reviewers have raised serious concerns about management transparency, medication security, and inconsistent care, we strongly recommend conducting an unannounced visit and asking specifically about their protocols for property security and medical oversight.
Google Reviews
Google Reviews
45 reviews on Google“The Residence at Village Green receives highly polarized feedback, with many families praising the compassionate, family-like atmosphere and dedicated staff. However, significant concerns persist regarding management transparency, inconsistent care quality, and reports of theft or neglect in some instances. Families should carefully weigh the glowing reports of recent years against serious allegations of poor hygiene and unprofessional conduct.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate caregiving staff
- Engaging activities and social events
- Strong leadership from specific directors
- Clean and inviting facility environment
Concerns
- Inconsistent or poor quality of care (mentioned by 4 reviewers)
- Management and administrative issues (mentioned by 3 reviewers)
- Theft of personal property or medication (mentioned by 2 reviewers)
- Poor food quality or cold meals (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 48 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed the community has a very active social calendar; could you walk us through a typical day of activities and how you encourage residents to participate?
- 2With the recent focus on enhancing the dining experience, what steps are you taking to ensure meals are served at the right temperature and meet the residents' nutritional preferences?
- 3Could you explain the current protocols for medication management and how you ensure accuracy and consistency for each resident?
- 4We understand that personal belongings are important to our loved one; what security measures do you have in place to ensure the safety of personal property and medications?
- 5How does your leadership team maintain consistent communication with families to ensure that any concerns regarding care or administrative matters are addressed promptly?
- 6Given the importance of continuity in care, how do you support your staff to ensure that the compassionate environment mentioned by many families remains consistent across all shifts?
Personalized based on this facility's data
Key Review Excerpts
“Her very rapid decline was met with sincere care, concern and compassion offered by the entire staff. Caregivers, including the chef, stopped in numerous times to check on Mom, to say goodbye and to see if family needed anything.”
“Whether it is a celebration of holidays with food and games, guest musical performance in the dining room, or the many social games and crafts for those that want to participate (Demi you ROCK), there is a lot going on!”
“The staff thinks they know more than the Doctors do, the manager has no problem harassing clients or their families. The staff treats family like trash and will not follow any medical orders that are given by anyone with a real degree.”
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Jan 13, 2026Complaint
A relicensure survey with complaint #CO40547 and #CO41413 was completed on 1/14/26. Deficiencies were cited. Based on interviews and record review, the residence failed to complete a reassessment whenever the resident had a change from baseline status, affecting one of five sample residents (Former Resident #8).Findings include: Findings include:Former Resident #8 was admitted to the residence on 1/2/24 with a diagnosis of stroke. She also has a diagnosis of high blood pressure and dizziness.An assessment in Former Resident #8' s record was last completed in January 2024 when admitted.A signed practitioner' s order dated 05/11/25, in Former Resident #8' s chart read she could self-administer her medications, including lasartan 25mg tablet daily for hypertension (high blo.. Based on observation and interviews, the residence failed to maintain grounds to protect residents from slopes, holes and other hazards, affecting 60 current residents.Findings include:On 1/14/26 from approximately 1:00 p.m. to 1:15 p.m., an environmental tour revealed a concrete walkway to the courtyard in the middle of the residence. However, the edge of the sidewalk had a drop off of 2.6 inches, which posed a hazard. On 1/13/26 and 1/14/26 residents were observed exiting the dining room doors into the courtyard and walking east into the connecting residence. The west side of the exterior of the residence, the corner edge of the sidewalk had a drop of 3.8 inches. On 1/13/26 and 1/14.. Based on record review and interview, the residence failed to have at least one staff member onsite at all times who had current certification in cardiopulmonary resuscitation (CPR) and obstructed airway techniques from a nationally recognized organization, affecting 60 current residents. Findings include:Staff #4 had a CPR certification, however the certification was not from a nationally recognized organization, as required. The January 2026 staff schedule revealed the following 10:00 p.m. to 6:00 a.m. shifts did not have at least one staff member onsite who had current CPR certification from a nationally recognized organization:1/5, 1/9, 1/11-1/13, and 1/15/26, for a total of six shifts. On.. Based on record review and interviews, the residence failed to document accurate information in the medication administration record, including any medication omissions, refusals, and resident-reported responses to medications affecting five out of six sample residents (#1, #2, #4, #5 and #8).Findings include:Resident #2 was admitted to the residence on 5/23/25 with diagnoses including diabetic ketoacidosis, hypertension, chronic pain syndrome, hyperlipidemia, lactic acidosis, and leukocytosis. A written practitioner' s order dated 5/23/25 directed the residence to administer. December 2025 and January 2026 MAR revealed blank spaces indicating undocumented doses for the f.. THIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY.No response is necessary.The residence was advised it must review and maintain the following processes in accordance with existing program regulations found at 6 CCR 1011-1, Chapter 7.12.10 Each resident care plan shall:(A) Be developed with input from the resident and the resident ' s representative;(B) Reflect the most current assessment information;(C) Promote resident choice, mobility, independence and safety;(D) Detail specific personal service needs and preferences along with the staff tasks necessary to meet those needs;(E) Identify all external service providers, including essential caregivers for the purpo..
Jan 13, 2026Complaint
A recertification survey with complaint #CO40549 and #CO41412 were completed on 1/14/26. Deficiencies were cited. Based on observation and interviews, the facility (residence) failed to protect the right to privacy and dignity of members (residents) by failing to provide a lockable bathroom, affecting 60 current residents.Findings include:ObservationOn 1/14/26 at approximately 12:27 p.m., an environmental tour of the residence revealed two of the facility bathrooms in the hallway did not have a lock on the doors to access the bathroom.InterviewOn 1/14/26 a.. Based on observation, record review and interview, the agency failed to adequately document quarterly monitoring of the member' s ability for independent medication administration to determine that the medication was taken correctly for one member (#8) of eight sampled members.Findings include: Record ReviewOn 1/13/26 at 9:00 a.m., there are no self-administration of medication quarterly audits to determine if members can take medications as prescribed.Inter.. Based on observations and interviews, the facility (residence) failed to provide an outdoor area accessible to members (residents) without staff assistance that is well maintained for 60 current residents.Findings include:On 1/14/26 from approximately 1:00 p.m. to 1:15 p.m., an environmental tour revealed a concrete walkway to the courtyard in the middle of the residence. However, the edge of the sidewalk had a drop off of 2.6 inches, which posed a hazard. On 1.. Based on observations and interviews, the facility (residence) failed to provide members (residents) with social and recreational engagement opportunities in an outside the setting, affecting 3 current residents.Observation: On 1/14/26 at approximately 9:00 a.m. it was observed that a community outing was scheduled to take members to the Dollar Tree store. Several members attended but there were no residents in a motorized chair who participat.. Based on record review and staff interview, the facility failed to ensure medication administered to or refused by members was documented for five out of six sample members (#1, #2, #4, #5 and #8).Findings include:Resident #2 was admitted to the residence on 5/23/25 with diagnoses including diabetic ketoacidosis, hypertension, chronic pain syndrome, hyperlipidemia, lactic acidosis, and leukocytosis. A written practitioner' s order dated 5/23/25 directed th.. Based on records review and interviews, the facility (residence) failed to maintain a training program that trained staff on the health, safety, and services and supports to be provided related to the specific needs of members (residents) served, affecting 60 current residents.Findings include:Staff #4 had a CPR certification, however the certification was not from a nationally recognized organization, as required. The January 2026 staff schedule reveale.. THIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY.No response is necessary.The residence was advised it must review and maintain the following processes in accordance with existing program regulations found at 10 CCR 2505-10 8.7000.8.7410 Rendering services according to the Person-Centered Support PlanA. Provider Agencies shall provide all Provider Agencies identified in the Person-Centered Support Plan (PCSP) a copy of the PCSP. Provide..
Apr 8, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Apr 8, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Apr 8, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Apr 8, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Apr 8, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Apr 8, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
45 reviews from families & visitors
Official Website
Visit residenceatvillagegreen.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Lodge at Palmer Point Residential Assisted Living, the
1.4 miAssisted Living · Colorado Springs, CO
Winslow Court Retirement Community
2.1 miAssisted Living · Colorado Springs, CO
Mackenzie Place - Colorado Springs
2.2 miAssisted Living · Colorado Springs, CO
Garden Ranch Assisted Living
2.2 miAssisted Living · Colordo Springs, CO
Willows at Crestview, the
3.1 miAssisted Living · Colorado Springs, CO
Spruce House
3.1 miAssisted Living · Colorado Springs, CO