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Nursing HomeMedicaid Investigative

Colonial Rehabilitation and Nursing, LLC

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1340 E Fillmore St, Northeast Colorado Springs · Colorado Springs, CO 8090780 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.0/5

based on 6 Google reviews

Colonial Rehabilitation and Nursing, LLC Nursing Home in Colorado Springs, CO — Street View
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8/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (15 vs median 7)
  • High staff turnover (71%)
  • High RN turnover (88%)

Bottom 25% in CO · Critically understaffed (RN) · Very high staff turnover · Worst in THE CHARLY BELLO FAMILY, THE MAZE FAMILY, THE SWAIN FAMILY, & WALTER MYERS chain · $24,453 in fines · Abuse citation

Source: Medicare data

What this means for your family

The facility appears to have improved its reputation in recent years, particularly within its memory care unit and hospice programs. However, because past reviews highlighted severe communication gaps, we recommend establishing a clear, documented plan for how and when you will receive updates on your loved one's health.

Google Reviews

Google Reviews

6 reviews on Google
Colonial Rehabilitation and Nursing receives polarized feedback, with recent positive reports highlighting dedicated care in the memory unit and hospice partnerships. However, historical concerns regarding communication, staffing levels, and facility maintenance have been raised by family members and visitors. Prospective families should weigh the positive experiences of long-term residents against reports of poor responsiveness and administrative issues.

Quality Themes

Tap a score for details
FoodN/AStaff5.0Clean5.0ActivitiesN/AMeds1.0Memory9.0Comms2.0ValueN/A

Strengths

  • Dedicated memory care staff
  • Strong hospice partnership and support
  • Clean and well-maintained memory care unit
  • Consistent rehabilitation services

Concerns

  • Poor communication and lack of responsiveness to family inquiries (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2341.02022(3)1.02023(1)5.02024(2)5.02026(1)

Distribution · 7 analyzed

5
3
4
0
3
0
2
0
1
4

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I've heard wonderful things about your memory care unit being very clean and well-maintained; could you show me around that specific area?
  • 2How does the nursing team ensure that medication schedules are followed accurately and checked by multiple staff members?
  • 3What is the best way for us to stay in regular contact with the nursing staff to ensure we are always updated on our loved one's condition?
  • 4Can you walk us through the protocol for handling a medical emergency or a sudden change in health during the night shift?
  • 5What kind of daily activities or social engagement programs are available to keep the residents active and involved?
  • 6How does the facility coordinate with your hospice partners to ensure seamless care during end-of-life transitions?

Personalized based on this facility's data


Key Review Excerpts

She has received wonderful care from the staff from day one, and often states how nice everyone is and how clean the memory care is (and we agree)

Memory care family member · 2024★★★★★

I can confidently say that the staff at Colonial Columns care about the well being of their residents. I feel the staff and management are dedicated to providing individualized care to all residents.

Hospice partner · 2024★★★★★

Won't let me speak with my mother whose apparently very sick with covid, they refuse to return call .

Family member · 2023☆☆☆☆
Source: 6 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.34hrs
46%
Registered nurses for medical care
Total Nursing
2.93hrs
71%
All nurses + aides combined
Staff Turnover
60%
Lower is better (< 30% = good)
RN Turnover
70%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
2/ 5
Better Than Avg

4

measures

Worse Than Avg

9

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility28.1%
Worse than Avg
Here
28.1%
US
15.4%
CO
20.0%
El paso
14.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility17.1%
Worse than Avg
Here
17.1%
US
12.1%
CO
8.5%
El paso
3.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility24.5%
Worse than Avg
Here
24.5%
US
15.3%
CO
14.4%
El paso
14.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility23.7%
Worse than Avg
Here
23.7%
US
14.4%
CO
13.8%
El paso
15.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility22.0%
Worse than Avg
Here
22.0%
US
19.4%
CO
21.7%
El paso
16.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility15.6%
Mixed vs Avgs
Here
15.6%
US
19.5%
CO
11.3%
El paso
14.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility68.3%
Worse than Avg
Here
68.3%
US
81.8%
CO
76.3%
El paso
83.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

16deficiencies
2penalties
Well above state avg (8.8)
4 complaint-triggered
$24,453 in fines

This facility shows concerning patterns of recurring deficiencies across safety and care quality areas, with families having filed complaints that triggered inspections. The most frequent problems involve resident safety and accident prevention, nutrition and food service, and medication management. While the facility corrects deficiencies when cited, the same issues repeatedly resurface across multiple years, particularly around safety hazards and proper care delivery, suggesting ongoing challenges with maintaining consistent standards.

Mar 9, 2026Complaint
1
0727Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Dec 4, 2025Complaint
2
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jul 24, 2025Routine
13
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0600Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0679Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Oct 17, 2024Complaint
1
0555Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to choose his or her attending physician.

Aug 31, 2023Routine
17
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0804Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · WidespreadResolved (past non-compliance)

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0917Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure electrical receptacles or cover plates have distinctive color or marking.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0211Potential for harm · Isolated

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0808Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

Oct 16, 2019Routine
16
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0604Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0659Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Provide care by qualified persons according to each resident's written plan of care.

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Aug 31, 2023

$24,453

Payment Denial

Aug 31, 2023

40-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Colonial Rehabilitation and Nursing, LLC

Organization Type

for profit

Chain Affiliation

Chain Name

The Charly Bello Family, the Maze Family, the Swain Family, & Walter Myers

Chain Size

18 facilities nationwide

Chain avg rating: 1.6/5 · Rank 16 of 16 (Worst)

Ownership & Management

Owners

Charly Bello Family Limited Partnership

Owner · Organization

Maze Family Limited Partnership

Owner · Organization

Pickd LLC

Owner · Organization

Mahrt, David

Owner (parent company)

Myers, Adelaide

Owner (parent company)

Myers, Katie

Owner (parent company)

Myers, Mallory

Owner (parent company)

Myers, Walter

Owner (parent company)

Swain, Hannah

Owner (parent company)

Swain, Holly

Owner (parent company)

Swain, Jared

Owner (parent company)

Swain, Taylor

Owner (parent company)

Key personnel

Cottonwood Healthcare LLCManagerTurley, RyanManagerProfessional Business Advisors LLCAdp of the SnfReddy, VikasAdp of the SnfTurley, RyanAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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