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Public Google reviewers rate this highly and often mention modern, clean, and well-maintained facility. Schedule a visit to confirm the fit.
based on 55 Google reviews
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Public Google reviewers rate Livonia Assisted Living and Memory Care highly. Reviewers highlight: modern, clean, and well-maintained facility, friendly and compassionate direct care staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Livonia Assisted Living and Memory Care is frequently praised for its modern, clean, and beautiful facility, with many families highlighting the kindness and professionalism of the direct care staff. However, a recurring theme among critical reviews is a disconnect between the facility's aesthetic appeal and the actual level of care provided, with specific concerns regarding understaffing and management's responsiveness to service failures.
Quality Themes
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Concerns
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Distribution · 62 analyzed
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Key Review Excerpts
“With that being said if your loved one needs any type of assistance this is not the facility your want them in. We took my mother out of their care within 3 days.”
“I wish these wonderful, thoughtful women had more support. They don’t have enough people working there.”
“Management over-promises what services they can/will provide then are hostile when called out for under-delivering.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent investigations at this facility have identified serious concerns regarding resident safety, including delayed responses to call lights and inconsistencies in following personalized care and medication plans. There have also been reports of inadequate hygiene care for residents.
Staff failed to respond to a resident's call light for 20-30 minutes, during which time another resident entered the room and went through the resident's belongings and food.
Resident lacked care consistent with her service plan; specifically, inconsistencies were found between medication administration records and the service plan, and documentation for supervision/safety checks was left blank.
Resident did not receive medications as prescribed.
Allegations that a resident did not receive appropriate care, specifically noted by hospital staff who observed the resident had a bad odor and adhesive marks from a previous procedure still on her body.
Livonia Assisted Living and Memory Care LLC
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Official Website
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MI LARA — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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