Nursing Home · Livonia, MI
36975 W. Five Mile Road, Livonia, MI 48154
Medicare overall rating
5 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 103 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Your next step
You don't need to know everything. Start with these questions.
Marywood Nursing Care Center has a strong overall Medicare rating. Medicare reports an average of 0.86 registered-nurse hours per resident per day. Ask how coverage varies across shifts. Public Google reviews average 3.5 out of 5. Read both positive and critical feedback, and ask how concerns are handled. Review the component ratings and current source records before deciding.
Marywood Nursing Care Center receives highly polarized reviews, with many families praising the facility for its effective rehabilitation therapy and clean, modern environment. However, a significant number of reviewers report serious concerns regarding neglect, including slow response times to call lights, poor hygiene, and rude or dismissive behavior from nursing staff. While some families describe the care as life-saving and compassionate, others warn of systemic staffing issues that lead to unsafe conditions for vulnerable residents.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While therapy staff are consistently praised, nursing and aide staff receive frequent complaints regarding attitude and neglect.
Families frequently cite difficulty getting answers or feeling ignored by management and nursing staff.
Many reviewers describe the facility as beautiful and spotless, though some report failures in personal hygiene care for residents.
Reviews are split, with some calling food delicious and others describing it as cold, repetitive, or poor quality.
Multiple reviewers highlight the activities department as a positive aspect of their loved one's stay.
Several reports of medication errors, missed doses, or inappropriate administration of sedatives.
Families of residents with dementia report staff frustration and difficulty managing behavioral needs.
Reviewers express frustration with the high cost relative to the perceived lack of basic care.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 143 analyzed
This facility rarely responds to reviews.
Key Review Excerpts
“The rehab services were excellent—the therapists were patient, knowledgeable, and really helped my mom make steady progress.”
“My grandmother waited over an hour for a nurse or cna to come take her to the bathroom and no one showed. She ended up peeing herself and still sat there for another 20 mins before someone came.”
“The nurses, while super busy were amazing to my mom and her needs. Granted they are super busy, but my mom never felt like they were ignoring her, and everyone was super friendly and nice.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has faced multiple family complaints resulting in 12 deficiencies, indicating ongoing concerns about care quality. The most recurring issues involve fire safety systems, resident care and treatment, and infection control protocols. While all violations show correction dates, the pattern of repeated problems across surveys—particularly with fire safety equipment and basic care standards—suggests systemic challenges that families should investigate during visits.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Marywood Nursing Care Center
nonprofit
Felician Services
3 facilities nationwide
Chain avg rating: 3.3/5 · Rank 1 of 3 (Highest rating)
Owners
Felician Services INC
Owner · Organization
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
138 reviews from families & visitors
Official Website
Visit marywoodnursingcarecenter.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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