Assisted Living

American House Livonia

Name: Public quality & inspection record for American House Livonia
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention engaging and dedicated activities staff. Schedule a visit to confirm the fit.

11525 Farmington Road, Livonia, MI 48150|Reported capacity: 85|Licensed & active

Google rating

4.1/5

based on 49 Google reviews

(734) 447-5029 Directions Website

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What this means for your family

Public Google reviewers rate American House Livonia highly. Reviewers highlight: engaging and dedicated activities staff, helpful and welcoming office support. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

53 public Google reviews available

American House Livonia receives highly polarized feedback, with recent reviews highlighting a sharp divide between praise for specific staff members and severe criticism regarding management and facility conditions. While some families appreciate the affordability and the efforts of individual employees like the activities director, others report significant concerns about cleanliness, pest issues, and a perceived lack of compassion from the current executive director.

Quality Themes

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Strengths

Engaging and dedicated activities staff
Helpful and welcoming office support
Affordable pricing compared to competitors
Strong sense of community for long-term residents

Concerns

Poor management and lack of approachability from the Executive Director (mentioned by 4 reviewers)
Facility cleanliness, including reports of pests and poor maintenance (mentioned by 4 reviewers)
Low quality of food and dining services (mentioned by 3 reviewers)
Staff rudeness and lack of compassion (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 53 analyzed

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1I noticed your team is very active in responding to feedback online; how do you use that resident and family input to improve daily operations?
2The activities staff here seems to be a highlight for many families—what are some of the most popular community events or social programs residents are participating in right now?
3Could you walk me through your current protocols for facility maintenance and housekeeping to ensure common areas and resident suites remain clean and well-kept?
4We’ve heard mixed feedback regarding the dining experience; what steps are you taking to improve the variety and quality of the meals served?
5How does the leadership team foster an open-door environment where families feel comfortable sharing concerns or feedback directly with management?
6In the event of a medical emergency, what is the specific process for notifying family members and ensuring the resident receives immediate care?

Personalized based on this facility's data

Key Review Excerpts

“The structure of the meal times, interacting with other residents, the activities, AH staff, and the Medical Team all helped stabilize her and gave us some very good memories with her.”

Memory care family member · 2025★★★★★

“It breaks my heart that one person could bring down a facility from a 4 star to a one star in such a short time.”

Long-term resident's family · 2025★☆☆☆☆

“As far as the cost of assisted living goes, this one is more affordable than a lot we looked at. It is a bit older than most also. That's not a bad thing at all!!”

Prospective family member · 2025★★★★☆

Source: 53 Google reviews in the current analysis set

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ah Livonia Subtenant, LLC

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(734) 447-5029

americanhouse.com

11525 Farmington Road

Livonia, MI 48150

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

49 reviews from families & visitors

Official Website

Visit americanhouse.com

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.