Assisted Living

Living With Choices

Name: Public quality & inspection record for Living With Choices
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention compassionate and loving nursing staff. Schedule a visit to confirm the fit.

10327 Luzon Dr., Towne Lake · San Antonio, TX 78217|Reported capacity: 6|Licensed & active

Source: TX HHSC — view official record

Google rating

5.0/5

based on 15 Google reviews

(210) 748-2959 Directions Website

Street View

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What this means for your family

Public Google reviewers rate Living With Choices highly. Reviewers highlight: compassionate and loving nursing staff, specialized memory care expertise. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

27 public Google reviews available

Historically, this facility has been highly regarded for its compassionate, family-like staff and specialized memory care environment. However, a very recent and extremely serious allegation regarding resident safety and aggressive behavior has surfaced, contrasting sharply with years of consistent praise.

Quality Themes

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Strengths

Compassionate and loving nursing staff
Specialized memory care expertise
Engaging resident activities
Warm, home-like atmosphere

Concerns

Serious allegations regarding resident safety and aggressive behavior

Rating Trends

Tap a year to see what changed

Distribution · 27 analyzed

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1Since this feels so much like a real home, how do you ensure that the small, intimate setting stays safe and supervised at all times?
2I noticed how much the owner engages with feedback online; how does the team use resident or family feedback to improve daily care?
3What kind of specific activities or sensory programs do you have in place to keep the memory care residents engaged and stimulated?
4With such a small number of residents, how do you manage medical emergencies or sudden changes in health during the night?
5How do you approach managing difficult behaviors or agitation in a way that remains compassionate and maintains the home-like atmosphere?
6Can you tell me more about the training the nursing staff receives specifically for memory care and specialized needs?

Personalized based on this facility's data

Key Review Excerpts

“They specialize in Memory Care and for almost 4 years it was Mother’s home. Carol and her manager, Elizabeth are great at their business.”

Long-term resident's family · 2021★★★★★

“I finally feel my mom is in a safe loving environment 💓. Mom has been there almost 4 years now.”

Long-term resident's family · 2021★★★★★

Source: 27 Google reviews in the current analysis set

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total

Key Findings

The most recent comprehensive inspection for Living with Choices took place on September 27, 2022. While one violation of state standards was noted during this inspection, there are currently no active enforcement actions on record for this facility.

Sep 27, 2022RoutineNo deficiencies reported

None

View official report

No deficiencies are reported in this inspection record.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Living With Choices LLC

Organization Type

for profit

Administrator

PABLO GALLEGOS

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(210) 748-2959

carolannshome.com

pgallegoscns@yahoo.com

10327 Luzon Dr.

San Antonio, TX 78217

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

15 reviews from families & visitors

Official Website

Visit carolannshome.com

TX HHSC — View Official Record

Public-record source of inspection history and licensure data shown on this page

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.