Assisted Living

Carol Ann's Home INC

Name: Public quality & inspection record for Carol Ann's Home INC
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention compassionate and kind nursing staff. Schedule a visit to confirm the fit.

4215 Hilton Head, Northern Hills · San Antonio, TX 78217|Reported capacity: 8|Licensed & active

Source: TX HHSC — view official record

Google rating

4.5/5

based on 8 Google reviews

(210) 966-0656 Directions Website

Street View

Email Carol Ann's Home INC to yourself

Get a one-time email with a link to this profile so it is easy to find and share later.

This sends one email and does not add you to a mailing list.

What this means for your family

Public Google reviewers rate Carol Ann's Home INC highly. Reviewers highlight: compassionate and kind nursing staff, warm, family-oriented atmosphere. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

9 public Google reviews available

Families can expect a warm, family-like atmosphere where residents are treated with genuine care and celebrated during special milestones. While the nursing and caregiving staff receive high praise for being kind and attentive, there have been specific complaints regarding poor communication and unprofessionalism from management during the intake process.

Quality Themes

Strengths

Compassionate and kind nursing staff
Warm, family-oriented atmosphere
Beautiful views of the golf course
Strong focus on celebrating resident milestones

Concerns

Unprofessional management communication

Rating Trends

Tap a year to see what changed

Distribution · 9 analyzed

How They Respond to Reviews

100%response rate

Good

The owner provides personalized, warm responses to positive reviews by mentioning specific staff members or family members. However, they adopt a defensive tone when addressing negative feedback, attempting to correct the reviewer's narrative.

Questions for Your Tour

1It is wonderful to see how much you value celebrating resident milestones; how does the staff typically involve families in these special celebrations?
2Since the home has such a beautiful view of the golf course, are there specific outdoor activities or quiet spaces where residents can enjoy the scenery?
3We really appreciate how responsive you are to feedback; what is the best way for our family to stay in regular, clear contact with the management team regarding updates?
4With such a small and intimate group of eight residents, how does the nursing staff tailor medical care to each person's specific needs?
5What does a typical day look like for the residents here in terms of social activities and shared meals?
6How does the staff ensure that the warm, family-oriented atmosphere is maintained during overnight hours or medical emergencies?

Personalized based on this facility's data

Key Review Excerpts

“We came often to visit and knew she was loved and well cared for. We came to know and love the other residents there as well.”

Long-term resident's family · 2021★★★★★

Source: 9 Google reviews in the current analysis set

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total

Key Findings

The most recent inspection for Carol Ann's Home Inc took place on December 9, 2022. While one violation of state standards was noted during this visit, there are currently no active enforcement actions on record for this facility.

Dec 9, 2022RoutineNo deficiencies reported

None

View official report

No deficiencies are reported in this inspection record.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Carol Ann's Home INC

Organization Type

for profit

Administrator

CAROL Q GHANBAR

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(210) 966-0656

carolannshome.com

ghanbar2007@yahoo.com

4215 Hilton Head

San Antonio, TX 78217

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

8 reviews from families & visitors

Official Website

Visit carolannshome.com

TX HHSC — View Official Record

Public-record source of inspection history and licensure data shown on this page

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.