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Gemstone Senior Living at Oakwell LLC

Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.

20 Lynn Batts Ln, Oakwell Farms · San Antonio, TX 7821816 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.5/5

based on 33 Google reviews

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Gemstone Senior Living at Oakwell LLC Assisted Living in San Antonio, TX — Street View
Street View

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What this means for your family

This facility is an excellent choice for families seeking a personalized, home-like environment with highly compassionate staff. The activity programs are a standout feature. However, be prepared for potential transitions in care settings if your long-term financial plan shifts from private pay to Medicaid.

Google Reviews

Google Reviews

33 reviews on Google
Gemstone Senior Living at Oakwell is highly regarded for its warm, home-like atmosphere and a staff that treats residents like family. Families specifically praise the compassionate care provided by the activities coordinator and the seamless move-in process, though some long-term residents may eventually require a transition to Medicaid-supported facilities.

Quality Themes

Tap a score for details
Food4.0Staff10.0Clean9.0Activities9.0MedsN/AMemory10.0Comms8.0Value5.0

Strengths

  • Compassionate and attentive staff
  • Engaging activity programs
  • Home-like and inviting atmosphere
  • Smooth and personalized move-in process

Concerns

  • Financial limitations regarding private pay

Rating Trends

Tap a year to see what changed

234'17(4)'19(2)'22(10)'24(1)'26(2)

Distribution · 36 analyzed

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How They Respond to Reviews

13%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Since the community has such a cozy, small capacity, how do you ensure each resident's unique daily routine is personalized to feel like home?
  • 2I've heard wonderful things about your activity programs; could you tell me more about the types of engaging events planned for the residents each week?
  • 3With your specialized memory care certification, what specific protocols are in place to handle medical emergencies or sudden changes in health during the night?
  • 4The move-in process is noted for being very smooth and personalized; how do you work with families to make that transition easy for a new resident?
  • 5Could you tell me a bit more about the dining experience and how much input residents have regarding their daily meal menus?
  • 6How does the staff maintain that high level of attentive, compassionate care while managing the specific needs of the memory care residents?

Personalized based on this facility's data


Key Review Excerpts

What truly won us over was the activity coordinator, Jeff. I’ve never seen someone show such genuine love and compassion for every resident—he treats them like they’re part of his own family.

Family member of a recent resident · 2025★★★★★

Highly recommend this loving memory care. Beautiful facility with dedicated, caring staff. We love the full activity schedule and engagement of their residents, who are all treated as family.

Memory care family member · 2026★★★★★

The rooms were a perfect size and the staff were great. If we could’ve afforded private pay forever, we would have stayed. We left simply because we eventually needed Medicaid.

Former resident's family · 2024★★★★★
Source: 33 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

3total

Key Findings

Gemstone Senior Living at Oakwell LLC has had two recent enforcement actions involving administrative penalties for failures regarding resident safety and facility locking devices. Families should be aware of these documented regulatory violations and the associated fines issued by the state.

Feb 20, 2026Enforcement
PenaltyReport

Administrative Penalty — 553.311(a)(9) The facility failed to provide proper locking devices

Oct 16, 2023Enforcement
PenaltyReport

Administrative Penalty — 553.267(a)(3)(E)(ii) The facility failed to ensure each resident was free from abuse, neglect, and exploitation.

Aug 23, 2022Routine
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Wholehearted Care Senior Living at Oakwell

Organization Type

for profit

Management Company

MG OPERATIONS LLC

Administrator

MRS. GRACE HERAS

Source: State licensing data

Contact

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References & Resources

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