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Adult Family Home

Livewell Cary

Limited public data on Livewell Cary. Call, tour, and ask to meet current residents' families — your own impression matters most.

208 Midenhall Way, Wessex · Cary, NC 275136 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
3.5/5

based on 8 Google reviews

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What this means for your family

This facility is an excellent choice for families seeking high-touch care, particularly for residents with dementia, due to their superior staff-to-resident ratios. While there was historical criticism regarding management, recent reviews from 2025 indicate a significant positive transformation in care quality and administration.

Google Reviews

Google Reviews

8 reviews analyzed
Families can expect a highly personalized care experience characterized by excellent staff-to-resident ratios and a warm, home-like atmosphere. Reviewers consistently praise the attentive caregivers and the facility's ability to manage complex needs, such as dementia, though one reviewer noted a negative experience regarding a delivery service at the address.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0ActivitiesN/AMedsN/AMemory10.0Comms10.0Value10.0

Strengths

  • High staff-to-resident ratios
  • Attentive and kind caregivers
  • Effective dementia care management
  • Clean and comfortable living environment
  • Responsive administration

Rating Trends

Tap a year to see what changed

2341.02019(2)5.02020(1)5.02021(1)1.02024(1)5.02025(3)

Distribution

5
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How They Respond to Reviews

13%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Since you have such a small, intimate group of six residents, how do you ensure each person's specific daily routine and personal preferences are honored?
  • 2I noticed how much you value communication with families; how can we best stay updated on our loved one's well-being and any changes in their care?
  • 3What specific strategies do your caregivers use to support residents who may be experiencing the more challenging stages of dementia?
  • 4Could you walk us through the protocol for handling a medical emergency or a sudden change in health during the overnight hours?
  • 5What kind of daily activities or social engagement do you provide to keep the residents active and connected within the home?
  • 6How do you manage the cleaning and maintenance of the common areas to ensure the environment stays as comfortable and fresh as possible for the residents?

Personalized based on this facility's data


Key Review Excerpts

The staffing ratios provide for much greater attention than we found at other facilities, and every staff member we encountered was wonderful to us and to our mother.

Long-term resident's family · 2025★★★★★

The administration has been responsive to questions and concerns and the price is very reasonable for the great 2 staff:6 residents ratio that allows everyone's needs to be met in a friendly and timely fashion.

Long-term resident's family · 2025★★★★★

After another facility refused to keep my stepmom because she could be difficult, LiveWell stepped up to the achievement. When other people would give up, LiveWell was skilled in managing the disease process and helping us get the proper care in place for her.

Memory care family member · 2020★★★★★
Source: 8 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

4total
4deficiencies
Feb 16, 2024Complaint
Personal Care and SupervisionC-tag not explicitly provided

The facility failed to provide adequate supervision for a resident identified as having wandering and exit-seeking behaviors, resulting in the resident eloping from the facility on 1/21/2024. Despite the resident's known history of wandering and disorientation, staff did not prevent the resident from exiting the building and walking approximately 211 feet away.

Feb 16, 2024Complaint
Personal Care and SupervisionC-tag

The facility failed to ensure adequate supervision for a resident identified as having wandering and exit-seeking behaviors. This resulted in an incident on 1/21/2024 where the resident eloped from the facility for approximately 25 to 28 minutes.

Aug 10, 2023Other
Nutrition and Food ServiceC271

The facility failed to serve breakfast at the regular scheduled time, with meals being served between 11:01 am and 12:00 pm instead of the posted 7:30 am start. Staff instructed food preparation to stop to ensure residents were out of bed, resulting in significant delays. Interviews with residents and staff confirmed that breakfast was not served at the established regular time.

Aug 10, 2023Other
Nutrition and Food ServiceC271

The facility failed to serve breakfast at a regular time, with meals being served between 11:01 am and 12:00 pm. Staff intentionally delayed meal preparation until all residents were out of bed, resulting in a significant delay from the normal breakfast schedule.

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References & Resources

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