Glenaire
Strong Medicare quality ratings; families often praise professional and patient nursing staff. Still worth an in-person visit.
based on 34 Google reviews
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What this means for your family
Glenaire is highly regarded for its compassionate nursing staff and comprehensive care, making it a strong candidate for long-term residency or rehabilitation. Families should be aware that administrative communication can be inconsistent, so it is advisable to establish a direct point of contact early in the admission process.
Google Reviews
Google Reviews
34 reviews on Google“Glenaire is widely regarded as a high-quality, long-standing community, with many families praising the professional and patient care provided across its various levels of living. While the facility is frequently lauded for its welcoming atmosphere and robust activity schedule, some potential residents and families have expressed frustration regarding administrative responsiveness and communication.”
Quality Themes
Tap a score for detailsStrengths
- Professional and patient nursing staff
- Comprehensive continuum of care
- Engaging activity schedule
- Well-maintained campus environment
Concerns
- Poor administrative responsiveness and difficulty reaching staff by phone (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 36 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how patient and professional the nursing staff is; how do you ensure that level of care remains consistent across all shifts?
- 2With such a great reputation for your activity schedule, could you tell us more about what a typical day looks like for residents here?
- 3If we have a non-urgent question or need to check in on a loved one, what is the best way to reach the team to ensure we get a timely response?
- 4Since the campus is so well-maintained, are there specific outdoor or common areas where residents frequently gather for social time?
- 5In the event of a medical emergency during the night, what are the specific protocols in place to ensure immediate care?
- 6We noticed you offer a comprehensive continuum of care; how does the facility adapt care plans as a resident's medical needs change over time?
Personalized based on this facility's data
Key Review Excerpts
“My 94 year old mother recently spent weeks in Glenaire's rehab facility North Hall, to recover from a broken hip. I can't say enough about the care she received while there. Starting with Amanda the admission's social case worker to the lead nurses, PT's and the CNA's.”
“My parents moved there in '99; Dad passed in '05; Mom had a stroke 4 months ago and now in Medical Assisted Living, still at Glenaire. I cannot say enough good things about this place, would give 6 stars if I could.”
“My mom was so impressed with the schedule of activities and friendly staff. This is such an awesome campus!”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Glenaire shows a concerning pattern of recurring safety and infrastructure deficiencies across multiple surveys, with fire safety systems and electrical issues appearing most frequently. Recent violations in 2024-2025 include problems with care planning, bed rail safety protocols, abuse reporting procedures, and vaccination policies. While the facility has corrected past issues, the persistence of safety-related deficiencies across different building systems suggests ongoing maintenance and compliance challenges that families should discuss during visits.
Dec 31, 2025Routine4
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Oct 23, 2024Routine2
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Aug 22, 2023Routine2
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
May 19, 2022Routine5
Construction Deficiencies
Meet other general requirements.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Ownership & Operations
Who Operates This Facility
Glenaire
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
34 reviews from families & visitors
Official Website
Visit glenaire.org
Medicare data downloads
Original nursing home datasets
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