Public Google reviewers rate this highly and often mention compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 33 Google reviews
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Public Google reviewers rate Brookdale Cary highly. Reviewers highlight: compassionate and attentive nursing staff, engaging social activities and outings. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering Brookdale Cary will find a community widely praised for its compassionate nursing staff and engaging social activities, including live music and themed dinners. While many residents flourish in the memory care environment, some families have reported serious concerns regarding staffing shortages and facility maintenance issues like broken air conditioning.
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Key Review Excerpts
“Jenn and the nursing team are consistently kind, attentive, and truly compassionate in their care. You can tell they genuinely know their residents and treat them like family.”
“Our mother absolutely loves the food and constantly raves about how amazing it is! Brookdale Cary’s dedicated chef crafts fresh, delicious, and nutritious meals, creating an exceptional dining experience.”
“The facility itself is always spotless and well-maintained, providing a safe and comfortable environment. Every time we visit, our loved one looks happy, engaged, and well”
Source: NC Division of Health Service Regulation
The facility failed to maintain hot water temperatures at a maximum of 116°F, as evidenced by 10 out of 10 sinks in resident and common bathrooms exceeding this limit. Specific observations showed temperatures as high as 123.8°F. Additionally, a family member reported that the water in a resident's bathroom could become dangerously hot to the touch.
The facility failed to ensure that medication administration competency evaluations, consisting of a written examination and clinical skills evaluation, were properly conducted and documented according to state requirements.
The facility failed to ensure that 2 of 3 sampled staff members who administered medications had completed the required Medication Clinical Skills Competency Validation. Specifically, for Staff A, while training and exam results were verified, there was no documentation of the required clinical skills validation.
The facility failed to provide adequate supervision for two residents in the Special Care Unit, including a resident with a history of elopement and a hospice resident with a high fall risk. Specifically, the facility did not increase supervision or assign a sitter following a significant fall and subsequent injuries to a resident.
The facility failed to ensure that one medication aide and two personal care aides had been competency validated via return demonstration for licensed health professional support tasks. Specifically, there was no documentation of competency validation for tasks including applying compression stockings, obtaining fingerstick blood sugar checks, and assisting with resident transfers.
No deficiencies are reported in this inspection record.
The facility failed to maintain hot water temperatures at a minimum of 100 degrees F and a maximum of 116 degrees F. Observations revealed several resident room sinks and community restroom sinks were either too hot (up to 132 degrees F) or too cold (as low as 88 degrees F).
The facility failed to maintain hot water temperatures within the required range of 100 to 116 degrees Fahrenheit. Specifically, 12 of 20 sinks in resident bathrooms and 3 of 4 sinks in community areas were found to have temperatures exceeding the 116-degree maximum.
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NC DHSR — View Official Record
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