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Assisted Living

Brookdale Cary

Limited public data on Brookdale Cary. Call, tour, and ask to meet current residents' families — your own impression matters most.

7870 Chapel Hill Road, Clare Bridge of Cary · Cary, NC 2751350 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
3.9/5

based on 30 Google reviews

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What this means for your family

This facility's strong nursing team and excellent dining program make it a wonderful choice for residents seeking social engagement and high-quality meals. However, families should closely monitor staffing levels and facility maintenance, as some past experiences indicate periods of being understaffed and delayed repairs.

Google Reviews

Google Reviews

30 reviews analyzed
Families considering Brookdale Cary will find a community widely praised for its compassionate nursing staff and engaging social activities, including live music and themed dinners. While many residents flourish in the memory care environment, some families have reported serious concerns regarding staffing shortages and facility maintenance issues like broken air conditioning.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean7.0Activities9.0MedsN/AMemory8.0Comms8.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Engaging social activities and outings
  • High-quality, nutritious dining options
  • Clean and beautiful facility grounds

Concerns

  • Staffing levels being stretched too thin (mentioned by 2 reviewers)
  • Maintenance and facility upkeep issues (mentioned by 2 reviewers)
  • Noise levels from staff during night shifts

Rating Trends

Tap a year to see what changed

2345.0'16(1)5.01.0'19(1)3.02.7'22(7)4.14.9'25(8)5.0'26(1)

Distribution

5
20
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How They Respond to Reviews

27%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the compassion of your nursing team; how do you ensure that level of attentive care remains consistent during busy shifts?
  • 2The dining options look lovely; could you tell us more about how the menus are planned to ensure meals are both nutritious and varied?
  • 3What kind of social outings or group activities do residents typically participate in to stay engaged with the community?
  • 4How does the facility manage maintenance and upkeep to ensure the grounds and common areas stay as beautiful as they appear today?
  • 5Could you describe the protocol for medical emergencies during the night shift, and how you manage noise levels to ensure a restful environment for everyone?
  • 6I noticed you engage with feedback from the community; how does resident or family input typically influence changes around the facility?

Personalized based on this facility's data


Key Review Excerpts

Jenn and the nursing team are consistently kind, attentive, and truly compassionate in their care. You can tell they genuinely know their residents and treat them like family.

Long-term resident's family · 2026★★★★★

Our mother absolutely loves the food and constantly raves about how amazing it is! Brookdale Cary’s dedicated chef crafts fresh, delicious, and nutritious meals, creating an exceptional dining experience.

Long-term resident's family · 2025★★★★★

The facility itself is always spotless and well-maintained, providing a safe and comfortable environment. Every time we visit, our loved one looks happy, engaged, and well

Memory care family member · 2025★★★★★
Source: 30 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

8total
7deficiencies
Nov 14, 2024Follow-up
Other RequirementsD 113

The facility failed to maintain hot water temperatures at a maximum of 116°F, as evidenced by 10 out of 10 sinks in resident and common bathrooms exceeding this limit. Specific observations showed temperatures as high as 123.8°F. Additionally, a family member reported that the water in a resident's bathroom could become dangerously hot to the touch.

Apr 13, 2023Follow-up
Medication Administration Competency10A NCAC 13F .0503

The facility failed to ensure that 2 of 3 sampled staff members who administered medications had completed the required Medication Clinical Skills Competency Validation. Specifically, for Staff A, while training and exam results were verified, there was no documentation of the required clinical skills validation.

Apr 13, 2023Follow-up
Medication Administration CompetencyD 156

The facility failed to ensure that medication administration competency evaluations, consisting of a written examination and clinical skills evaluation, were properly conducted and documented according to state requirements.

Mar 23, 2023Complaint
Personal Care & SupervisionC-tag

The facility failed to provide adequate supervision for two residents in the Special Care Unit, including a resident with a history of elopement and a hospice resident with a high fall risk. Specifically, the facility did not increase supervision or assign a sitter following a significant fall and subsequent injuries to a resident.

Sep 2, 2021Other
Competency Validation For LHPS TasksD 161

The facility failed to ensure that one medication aide and two personal care aides had been competency validated via return demonstration for licensed health professional support tasks. Specifically, there was no documentation of competency validation for tasks including applying compression stockings, obtaining fingerstick blood sugar checks, and assisting with resident transfers.

Sep 2, 2021Other
CleanReport

No deficiencies found during this inspection.

Feb 6, 2017Other
Other RequirementsN/A

The facility failed to maintain hot water temperatures at a minimum of 100 degrees F and a maximum of 116 degrees F. Observations revealed several resident room sinks and community restroom sinks were either too hot (up to 132 degrees F) or too cold (as low as 88 degrees F).

Feb 6, 2017Other
Other RequirementsD 113

The facility failed to maintain hot water temperatures within the required range of 100 to 116 degrees Fahrenheit. Specifically, 12 of 20 sinks in resident bathrooms and 3 of 4 sinks in community areas were found to have temperatures exceeding the 116-degree maximum.

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References & Resources

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