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Nursing HomeMedicaid Top Rated

Life Care Center of Valparaiso

Strong Medicare quality ratings; families often praise exceptional rehabilitation therapy team. Still worth an in-person visit.

3405 N Campbell Rd, Valparaiso, IN 46385110 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 138 Google reviews

5
4
3
2
1
Life Care Center of Valparaiso Nursing Home in Valparaiso, IN — Street View
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What this means for your family

This facility is highly recommended for its rehabilitation therapy team, which consistently helps patients recover strength. However, families should be vigilant regarding medication management and response times; we recommend asking the administration directly about their protocols for double-checking medications and ensuring call lights are answered promptly.

Google Reviews

Google Reviews

138 reviews on Google
Life Care Center of Valparaiso is highly regarded for its rehabilitation services, with numerous families praising the compassionate and attentive nursing staff, particularly a specific nurse frequently mentioned by name. While the majority of reviews are glowing regarding the quality of care and cleanliness, a small subset of families have reported serious concerns regarding medication errors, communication lapses, and slow response times to call buttons.

Quality Themes

Tap a score for details
Food6.0Staff9.0Clean8.0Activities4.0Meds3.0MemoryN/AComms7.0ValueN/A

Strengths

  • Exceptional rehabilitation therapy team
  • Compassionate and attentive nursing staff
  • Clean and well-maintained facility
  • Strong communication from admissions and social work

Concerns

  • Slow response times to call buttons (mentioned by 3 reviewers)
  • Medication management errors (mentioned by 2 reviewers)
  • Unresponsive or unprofessional communication during intake (mentioned by 3 reviewers)
  • Inconsistent hygiene or cleanliness in specific areas (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(2)'19(3)'21(12)'23(33)'25(21)'26(12)

Distribution · 140 analyzed

5
119
4
8
3
1
2
3
1
9

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how does that same commitment to communication translate into keeping families updated on their loved one's daily care?
  • 2Given the high praise for your rehabilitation team, how do you ensure that same level of attentive, one-on-one care is maintained for residents who require daily assistance with hygiene and personal care?
  • 3Could you walk me through your current process for medication administration and the safety checks in place to ensure accuracy for residents?
  • 4I see your facility has a busy schedule; what specific types of social events or activities are currently most popular with residents, and how do you encourage participation?
  • 5When a resident uses their call button, what is the typical process for triage and response time to ensure their needs are met promptly?
  • 6With a 5-star CMS rating, what are the specific protocols you have in place to maintain that high standard of health and safety during daily operations?

Personalized based on this facility's data


Key Review Excerpts

The staff took such great care of her and her therapists got her in fighting shape to start her chemo! Very nice facility and great team of people working there!

Rehab patient's family · 2026★★★★★

The nurse, John J., with whom I interacted, was the most prompt, competent, thorough, and nicest person I have ever met. He is the kind of person you want caring for you.

Long-term resident's family · 2023★★★★★

The facility is clean and well kept, but it's the staff that really shines, esp John the nurse, who laid out everything for me and took great care.

Rehab patient · 2025★★★★
Source: 138 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.69hrs
92%
Registered nurses for medical care
Total Nursing
3.40hrs
83%
All nurses + aides combined
Staff Turnover
19%
Lower is better (< 30% = good)
RN Turnover
24%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

9

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
IN
24.8%
Porter
18.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility30.1%
Worse than Avg
Here
30.1%
US
19.5%
IN
23.5%
Porter
19.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.5%
Better than Avg
Here
7.5%
US
15.3%
IN
13.0%
Porter
18.0%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility87.7%
Worse than Avg
Here
87.7%
US
93.4%
IN
93.6%
Porter
94.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility8.0%
Better than Avg
Here
8.0%
US
14.4%
IN
11.4%
Porter
8.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility25.8%
Worse than Avg
Here
25.8%
US
19.4%
IN
23.8%
Porter
24.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility25.2%
Worse than Avg
Here
25.2%
US
81.8%
IN
81.5%
Porter
76.1%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility57.0%
Worse than Avg
Here
57.0%
US
79.7%
IN
79.0%
Porter
68.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.9%
Worse than Avg
Here
2.9%
US
1.6%
IN
1.3%
Porter
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Near state avg (7.6)

Life Care Center of Valparaiso shows a pattern of recurring fire safety and electrical system violations across multiple surveys, with the most recent inspection revealing significant ongoing issues with emergency power systems and fire safety equipment. The facility also has persistent problems with resident care planning, infection control, and medication management that appear across all three surveys, suggesting systemic challenges in addressing core care deficiencies despite correction plans.

Jan 6, 2026Routine
15
0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0927Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0341Potential for harm · PatternCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Nov 1, 2024Routine
9
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Oct 25, 2023Routine
6
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0881Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0577Minimal · WidespreadCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Life Care Center of Valparaiso

Organization Type

government

Chain Affiliation

Chain Name

Life Care Centers of America

Chain Size

194 facilities nationwide

Chain avg rating: 3.5/5 · Rank 46 of 194 (Best)

Ownership & Management

Key personnel

Engels, ErinManaging Control - Governing BodyGentry, MarkManaging Control - Governing BodyStarkey, TylerManaging Control - Governing BodyWaite, JohnManaging Control - Governing BodyWhicker, TimothyManaging Control - Governing Body
Source: Medicare provider data

Contact

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References & Resources

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