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Nursing HomeMedicaid Top Rated

Life Care Center of Attleboro

Strong Medicare quality ratings; families often praise highly attentive and compassionate nursing and cna staff. Still worth an in-person visit.

969 Park Street, Attleboro, MA 02703123 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 55 Google reviews

5
4
3
2
1
Life Care Center of Attleboro Nursing Home in Attleboro, MA — Street View
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What this means for your family

This facility is highly regarded for its clinical care, particularly the rehab and nursing teams who are frequently praised for their compassion. However, families should be prepared for potential friction with the administrative and business offices; it is advisable to clarify all transportation and billing expectations in writing upon admission.

Google Reviews

Google Reviews

55 reviews on Google
Life Care Center of Attleboro receives high praise for its nursing, CNA, and rehabilitation staff, with many families highlighting the compassionate care and effective therapy programs. However, there is a recurring pattern of frustration regarding administrative and business office communication, with some families reporting issues with billing, discharge planning, and logistical support.

Quality Themes

Tap a score for details
Food8.0Staff8.0Clean8.0Activities9.0Meds5.0MemoryN/AComms3.0ValueN/A

Strengths

  • Highly attentive and compassionate nursing and CNA staff
  • Effective physical and occupational therapy programs
  • Clean and well-maintained facility environment
  • Active and engaging daily activity programs

Concerns

  • Poor communication and unprofessionalism from administrative/business office staff (mentioned by 4 reviewers)
  • Slow response times for patient assistance calls (mentioned by 2 reviewers)
  • Inadequate discharge planning and medical follow-up (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2342.92018(9)3.82019(4)5.02021(1)4.02023(1)4.42024(8)4.52025(17)5.02026(8)

Distribution · 48 analyzed

5
35
4
3
3
1
2
3
1
6

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given that the facility has a 3-star staffing rating, how do you ensure consistent, timely support for residents when they use their call lights?
  • 2I noticed some families have expressed frustration regarding administrative communication; what is your process for keeping family members updated on care changes or billing questions?
  • 3Could you walk me through how your team coordinates discharge planning and post-discharge medical follow-ups to ensure a smooth transition for the resident?
  • 4I see that you have a very active daily activity program; could you share a few examples of how you tailor these activities to residents with different levels of mobility or interest?
  • 5Since your facility maintains a 5-star health inspection rating, what specific protocols do you have in place to maintain this high standard of cleanliness and care?
  • 6How does your nursing team handle medical emergencies or urgent health changes during evening and weekend hours when administrative staff may not be on-site?

Personalized based on this facility's data


Key Review Excerpts

The nurses, physical and occupational therapists, aides, activities director and staff, chef and kitchen staff, facilities/maintenance staff, and each of the staff members at the front desk are truly amazing.

Long-term resident's family · 2025★★★★★

My mother recently had a fall and stayed in the rehab center it was great. Especially Melissa The CNA she gets things done. I would go daily to visit my mother the compassion & attentiveness she shows not just one patient but all of them is Amazing

Rehab patient's family · 2024★★★★★

The nurses and CNA’s were very attentive to my father’s needs. He was treated with care and compassion and they answered my family’s questions without feeling like we were bothering them.

Rehab patient's family · 2024★★★★★
Source: 55 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.53hrs
70%
Registered nurses for medical care
Total Nursing
3.99hrs
97%
All nurses + aides combined
Staff Turnover
32%
Lower is better (< 30% = good)
RN Turnover
29%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

13

measures

Worse Than Avg

2

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.2%
Better than Avg
Here
2.2%
US
12.1%
MA
13.7%
Bristol
14.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility11.0%
Better than Avg
Here
11.0%
US
15.4%
MA
21.3%
Bristol
18.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility29.1%
Worse than Avg
Here
29.1%
US
19.4%
MA
21.4%
Bristol
24.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.4%
Better than Avg
Here
99.4%
US
93.4%
MA
92.4%
Bristol
91.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility15.7%
Mixed vs Avgs
Here
15.7%
US
14.4%
MA
16.9%
Bristol
20.5%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
4.9%
MA
4.3%
Bristol
3.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility95.5%
Better than Avg
Here
95.5%
US
81.8%
MA
77.6%
Bristol
78.4%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility89.7%
Better than Avg
Here
89.7%
US
79.7%
MA
77.7%
Bristol
74.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.2%
Better than Avg
Here
0.2%
US
1.6%
MA
1.3%
Bristol
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
Well below state avg (8.9)

Life Care Center of Attleboro shows a pattern of recurring deficiencies across three surveys, with care planning and quality of care issues appearing most frequently. The facility has had problems with resident assessments, medication management, and maintaining safety standards including emergency preparedness and fire safety. While all deficiencies have been corrected according to state records, the persistence of care planning issues across multiple years suggests ongoing challenges with meeting professional care standards.

Sep 23, 2025Routine
3
0031Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide emergency officials' contact information.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Aug 21, 2024Routine
4
0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Jul 28, 2023Routine
7
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Life Care Center of Attleboro

Organization Type

for profit

Chain Affiliation

Chain Name

Life Care Centers of America

Chain Size

194 facilities nationwide

Chain avg rating: 3.5/5 · Rank 8 of 194 (Best)

Ownership & Management

Key personnel

Oconner, PatrickW-2 Managing EmployeeCross, CindyOfficer / DirectorThurmond, JoanOfficer / DirectorLife Care Centers of America, INC.ManagerLife Care Affiliates IIGeneral Partnership Interest
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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