Mansion Nursing and Rehab Center
Strong Medicare quality ratings; families often praise warm, home-like environment. Still worth an in-person visit.
based on 31 Google reviews

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What this means for your family
The Mansion is frequently praised for its warm, home-like atmosphere and dedicated staff, making it a potentially good fit for those prioritizing a compassionate environment. However, families should be vigilant regarding medication administration and dining quality, as recent reports indicate these areas may be inconsistent.
Google Reviews
Google Reviews
31 reviews on GoogleโThe Mansion Nursing and Rehab Center receives polarized feedback, with many families praising the compassionate, family-oriented atmosphere and the kindness of the nursing staff. However, significant concerns have been raised regarding food quality, inconsistent medication management, and occasional unprofessional behavior from management or specific staff members. Prospective families should weigh the facility's warm, home-like environment against reports of poor dining experiences and potential lapses in care protocols.โ
Quality Themes
Tap a score for detailsStrengths
- Warm, home-like environment
- Compassionate and kind nursing staff
- Family-oriented management
- Attentive care for residents
Concerns
- Poor food quality (cold, burnt, or overcooked) (mentioned by 2 reviewers)
- Rude or unprofessional staff/management (mentioned by 3 reviewers)
- Inconsistent medication management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution ยท 34 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I've heard wonderful things about the warm, home-like atmosphere here; could you tell me more about the daily activities or social programs that help residents feel connected to the community?
- 2With a capacity of 62, how does your team ensure that each resident receives consistent, personalized attention when it comes to managing their daily medication schedules?
- 3We understand that dining is a big part of the resident experience; what steps are you currently taking to improve the quality and temperature of the meals served in the dining room?
- 4How does your leadership team foster a culture of professionalism and support among the staff to ensure that every family interaction remains positive and helpful?
- 5Given the recent health inspection reports, could you walk me through the specific protocols you have in place to address those findings and maintain high standards of care?
- 6In the event of a sudden medical need, what is your facility's process for communicating with family members and ensuring timely, expert care for the resident?
Personalized based on this facility's data
Key Review Excerpts
โFood was DISGUSTING... Always Burnt ๐ฅ and Over Cooked. They would lie about what was on your plate ( judging by the meal ticket) Food was ALSO always COLD.โ
โThe rooms were comfortable and the food was one of the simple pleasures that they enjoyed. Would recommend.โ
โThe staff was just wonderful to my wife who had a major stroke and could do nothing for herself.I can't say enough about how good this nursing home is.โ
Staffing
Staffing Hours
per resident/day ยท Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages ยท 15 measures
3
measures
9
measures
3
measures
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback ยท Medicare 2026
Mansion Nursing and Rehab Center shows recurring deficiencies in care quality standards, medication management, and building safety issues, with families filing 6 complaints over three years. The facility has persistent problems with professional care standards appearing in multiple surveys, along with ongoing fire safety and structural violations that keep reoccurring despite corrections, suggesting systemic challenges in maintaining compliance and resident safety standards.
Jan 21, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Dec 16, 2025Complaint2
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Jul 18, 2025Routine10
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Egress Deficiencies
Provide at least two remote exits on each floor or fire section of the building.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Pharmacy Service Deficiencies
Ensure each residentโs drug regimen must be free from unnecessary drugs.
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Jul 5, 2024Routine15
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Egress Deficiencies
Provide at least two remote exits on each floor or fire section of the building.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Aug 29, 2023Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jul 21, 2023Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nursing and Physician Services Deficiencies
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Egress Deficiencies
Provide at least two remote exits on each floor or fire section of the building.
Administration Deficiencies
Conduct mandatory training, for all staff, on the facilityโs Quality Assurance and Performance Improvement Program.
Ownership & Operations
Who Operates This Facility
Mansion Nursing and Rehab Center
for profit
Ownership & Management
Owners
Mansion, INC
Owner ยท Organization
Chopoorian, John
Owner
Chopoorian, Teresa
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Official Website
Visit mansionnursing.com
Medicare data downloads
Original nursing home datasets
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