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Nursing HomeMedicaid

Mansion Nursing and Rehab Center

Strong Medicare quality ratings; families often praise warm, home-like environment. Still worth an in-person visit.

104 Clay Street, Central Falls, RI 0286362 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 31 Google reviews

5
4
3
2
1
Mansion Nursing and Rehab Center Nursing Home in Central Falls, RI โ€” Street View
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What this means for your family

The Mansion is frequently praised for its warm, home-like atmosphere and dedicated staff, making it a potentially good fit for those prioritizing a compassionate environment. However, families should be vigilant regarding medication administration and dining quality, as recent reports indicate these areas may be inconsistent.

Google Reviews

Google Reviews

31 reviews on Google
โ€œThe Mansion Nursing and Rehab Center receives polarized feedback, with many families praising the compassionate, family-oriented atmosphere and the kindness of the nursing staff. However, significant concerns have been raised regarding food quality, inconsistent medication management, and occasional unprofessional behavior from management or specific staff members. Prospective families should weigh the facility's warm, home-like environment against reports of poor dining experiences and potential lapses in care protocols.โ€

Quality Themes

Tap a score for details
Food2.0Staff7.0CleanN/AActivitiesN/AMeds3.0MemoryN/ACommsN/AValueN/A

Strengths

  • Warm, home-like environment
  • Compassionate and kind nursing staff
  • Family-oriented management
  • Attentive care for residents

Concerns

  • Poor food quality (cold, burnt, or overcooked) (mentioned by 2 reviewers)
  • Rude or unprofessional staff/management (mentioned by 3 reviewers)
  • Inconsistent medication management (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'17(4)'19(1)'22(7)'24(3)'25(4)

Distribution ยท 34 analyzed

5
26
4
1
3
1
2
1
1
5

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I've heard wonderful things about the warm, home-like atmosphere here; could you tell me more about the daily activities or social programs that help residents feel connected to the community?
  • 2With a capacity of 62, how does your team ensure that each resident receives consistent, personalized attention when it comes to managing their daily medication schedules?
  • 3We understand that dining is a big part of the resident experience; what steps are you currently taking to improve the quality and temperature of the meals served in the dining room?
  • 4How does your leadership team foster a culture of professionalism and support among the staff to ensure that every family interaction remains positive and helpful?
  • 5Given the recent health inspection reports, could you walk me through the specific protocols you have in place to address those findings and maintain high standards of care?
  • 6In the event of a sudden medical need, what is your facility's process for communicating with family members and ensuring timely, expert care for the resident?

Personalized based on this facility's data


Key Review Excerpts

โ€œFood was DISGUSTING... Always Burnt ๐Ÿ”ฅ and Over Cooked. They would lie about what was on your plate ( judging by the meal ticket) Food was ALSO always COLD.โ€

Rehab patient ยท 2025โ˜…โ˜…โ˜†โ˜†โ˜†

โ€œThe rooms were comfortable and the food was one of the simple pleasures that they enjoyed. Would recommend.โ€

Long-term resident's family ยท 2022โ˜…โ˜…โ˜…โ˜…โ˜…

โ€œThe staff was just wonderful to my wife who had a major stroke and could do nothing for herself.I can't say enough about how good this nursing home is.โ€

Long-term resident's family ยท 2021โ˜…โ˜…โ˜…โ˜…โ˜…
Source: 31 Google reviews

Staffing

Staffing Hours

per resident/day ยท Medicare 2026
RN Hours
0.43hrs
58%
Registered nurses for medical care
Total Nursing
3.03hrs
74%
All nurses + aides combined
Staff Turnover
51%
Lower is better (< 30% = good)
RN Turnover
17%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages ยท 15 measures

Medicare Rating
2/ 5
Better Than Avg

3

measures

Worse Than Avg

9

measures

Mixed Results

3

measures

Long-Stay Residents
๐Ÿ’Š

Residents on antipsychotic medication

โ†“ Lower is better
This Facility43.1%
Worse than Avg
Here
43.1%
US
15.4%
RI
22.7%
Providence
20.4%
๐Ÿ’‰

Residents vaccinated for pneumonia

โ†‘ Higher is better
This Facility78.5%
Worse than Avg
Here
78.5%
US
93.4%
RI
93.7%
Providence
93.1%
๐Ÿ’Š

Residents on anti-anxiety or sleep medication

โ†“ Lower is better
This Facility30.6%
Worse than Avg
Here
30.6%
US
19.5%
RI
16.6%
Providence
15.4%
๐Ÿ˜”

Residents with depression symptoms

โ†“ Lower is better
This Facility4.7%
Better than Avg
Here
4.7%
US
12.1%
RI
15.5%
Providence
14.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

๐Ÿ’‰

Residents vaccinated for the flu

โ†‘ Higher is better
This Facility89.3%
Worse than Avg
Here
89.3%
US
95.5%
RI
95.3%
Providence
95.6%
๐Ÿšถ

Residents whose walking got worse

โ†“ Lower is better
This Facility19.5%
Worse than Avg
Here
19.5%
US
15.3%
RI
17.5%
Providence
14.9%
Short-Stay Residents (Rehab / Post-Acute)
๐Ÿ’‰

Short-stay residents vaccinated for pneumonia

โ†‘ Higher is better
This Facility58.1%
Worse than Avg
Here
58.1%
US
81.8%
RI
77.7%
Providence
75.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback ยท Medicare 2026

8deficiencies
Near state avg (8.7)
6 complaint-triggered

Mansion Nursing and Rehab Center shows recurring deficiencies in care quality standards, medication management, and building safety issues, with families filing 6 complaints over three years. The facility has persistent problems with professional care standards appearing in multiple surveys, along with ongoing fire safety and structural violations that keep reoccurring despite corrections, suggesting systemic challenges in maintaining compliance and resident safety standards.

Jan 21, 2026Complaint
1
0658Potential for harm ยท PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Dec 16, 2025Complaint
2
0628Potential for harm ยท IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0760Potential for harm ยท IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Jul 18, 2025Routine
10
0867Potential for harm ยท WidespreadCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0161Potential for harm ยท WidespreadResolved (past non-compliance)

Construction Deficiencies

Use approved construction type or materials.

0232Potential for harm ยท WidespreadResolved (past non-compliance)

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0252Potential for harm ยท WidespreadResolved (past non-compliance)

Egress Deficiencies

Provide at least two remote exits on each floor or fire section of the building.

0918Potential for harm ยท WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm ยท WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0756Potential for harm ยท PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0740Potential for harm ยท IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0757Potential for harm ยท IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each residentโ€™s drug regimen must be free from unnecessary drugs.

0569Minimal ยท PatternCorrected

Resident Rights Deficiencies

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

Jul 5, 2024Routine
15
0812Potential for harm ยท WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm ยท WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0161Potential for harm ยท WidespreadResolved (past non-compliance)

Construction Deficiencies

Use approved construction type or materials.

0222Potential for harm ยท WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0232Potential for harm ยท WidespreadResolved (past non-compliance)

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0252Potential for harm ยท WidespreadResolved (past non-compliance)

Egress Deficiencies

Provide at least two remote exits on each floor or fire section of the building.

0761Potential for harm ยท PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0921Potential for harm ยท PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0658Potential for harm ยท IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0695Potential for harm ยท IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0351Potential for harm ยท IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0567Minimal ยท PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

0568Minimal ยท PatternCorrected

Resident Rights Deficiencies

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

0569Minimal ยท PatternCorrected

Resident Rights Deficiencies

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

0583Minimal ยท PatternCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

Aug 29, 2023Complaint
1
0584Potential for harm ยท IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Jul 21, 2023Routine
11
0812Potential for harm ยท WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0838Potential for harm ยท WidespreadCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0161Potential for harm ยท WidespreadCorrected

Construction Deficiencies

Use approved construction type or materials.

0232Potential for harm ยท WidespreadCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0712Potential for harm ยท WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0710Potential for harm ยท PatternCorrected

Nursing and Physician Services Deficiencies

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

0842Potential for harm ยท PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0942Potential for harm ยท PatternCorrected

Resident Rights Deficiencies

Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.

0943Potential for harm ยท PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

0252Potential for harm ยท IsolatedCorrected

Egress Deficiencies

Provide at least two remote exits on each floor or fire section of the building.

0944Minimal ยท WidespreadCorrected

Administration Deficiencies

Conduct mandatory training, for all staff, on the facilityโ€™s Quality Assurance and Performance Improvement Program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Mansion Nursing and Rehab Center

Organization Type

for profit

Ownership & Management

Owners

Mansion, INC

Owner ยท Organization

Chopoorian, John

Owner

50%

Chopoorian, Teresa

Owner

Key personnel

Chopoorian, JohnW-2 Managing EmployeeChopoorian, TeresaW-2 Managing EmployeeChopoorian, JohnOfficer / DirectorChopoorian, TeresaOfficer / DirectorChopoorian, JohnOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources โ€” Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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