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Nursing HomeMedicaid

Lee's Summit Place

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1501 Sw 3rd Street, Lees Summit, MO 6408160 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.5/5

based on 78 Google reviews

5
4
3
2
1
Lee's Summit Place Nursing Home in Lees Summit, MO — Street View
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What this means for your family

While the rehabilitation therapy team is frequently praised for helping patients recover, the facility has a recurring pattern of severe neglect and communication failures. Before choosing this facility, we strongly advise you to visit during off-hours (evenings/weekends) to observe staffing levels and check the cleanliness of the rooms yourself, as these are the most common points of failure cited by families.

Google Reviews

Google Reviews

78 reviews on Google
Lee's Summit Place presents a highly polarized experience for families, with many praising the therapy department for successful rehabilitation outcomes and a clean, remodeled environment. However, a significant number of reviewers report severe concerns regarding neglect, poor hygiene, understaffing, and unresponsive administration. Families should be aware that while some report excellent care, others describe critical failures in basic patient hygiene and communication.

Quality Themes

Tap a score for details
Food3.0Staff5.0Clean4.0ActivitiesN/AMeds2.0MemoryN/AComms2.0Value2.0

Strengths

  • Effective physical and occupational therapy
  • Clean, recently remodeled facility
  • Friendly and caring individual staff members
  • Strong support for rehab-to-home transitions

Concerns

  • Severe understaffing, especially on nights and weekends (mentioned by 5 reviewers)
  • Poor hygiene and sanitation (smells of urine, soiled briefs left unchanged) (mentioned by 7 reviewers)
  • Unresponsive administration and difficulty resolving billing or property issues (mentioned by 5 reviewers)
  • Rude or dismissive staff interactions (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(4)'20(1)'22(11)'24(14)'26(12)

Distribution · 83 analyzed

5
47
4
1
3
3
2
3
1
29

How They Respond to Reviews

80%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We've heard great things about your rehab and therapy programs; can you tell us more about how the physical and occupational therapy helps residents prepare for a smooth transition back home?
  • 2Since the facility was recently remodeled, could you walk us through the cleaning and sanitation protocols used to keep the rooms and common areas fresh and tidy?
  • 3How does the nursing team manage medication schedules and monitoring, especially during the overnight hours and on the weekends?
  • 4What is the process for communicating with the administration if we have questions about billing or if we notice a concern regarding our loved one's care?
  • 5Could you describe what a typical day looks like for residents, including meal times and any scheduled social activities or group outings?
  • 6In the event of a medical emergency after hours, what is the specific protocol for contacting doctors and ensuring immediate care is provided?

Personalized based on this facility's data


Key Review Excerpts

My 93-year-old father spent several weeks here following a hospital stay to gain back strength and recover from several issues. The therapists did a great job helping him.

Rehab patient's family · 2024★★★★

Don't let them fool you that they have a lot of staff helping your loved one. At nights, on weekends, and holidays there was only one nurse and one CNA for the whole building.

Family member · 2023☆☆☆☆

My 83 year old mom has been in 5 rehab facilities in the last two years. This place is what all places should be. Excellent rehab professionals with kind and caring personalities.

Rehab patient's family · 2023★★★★★
Source: 78 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.63hrs
84%
Registered nurses for medical care
Total Nursing
2.86hrs
70%
All nurses + aides combined
Staff Turnover
79%
Lower is better (< 30% = good)
RN Turnover
81%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

10

measures

Worse Than Avg

5

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility93.8%
Worse than Avg
Here
93.8%
US
12.1%
MO
16.7%
Jackson
16.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility2.7%
Better than Avg
Here
2.7%
US
15.3%
MO
18.9%
Jackson
17.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility8.1%
Better than Avg
Here
8.1%
US
14.4%
MO
19.1%
Jackson
16.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility15.1%
Better than Avg
Here
15.1%
US
15.4%
MO
23.6%
Jackson
19.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility25.0%
Mixed vs Avgs
Here
25.0%
US
19.5%
MO
25.4%
Jackson
24.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility88.0%
Mixed vs Avgs
Here
88.0%
US
93.4%
MO
84.4%
Jackson
90.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility47.5%
Worse than Avg
Here
47.5%
US
81.8%
MO
65.9%
Jackson
79.1%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility92.2%
Better than Avg
Here
92.2%
US
79.7%
MO
63.5%
Jackson
78.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.1%
Better than Avg
Here
1.1%
US
1.6%
MO
2.2%
Jackson
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Well below state avg (12.0)
2 complaint-triggered

Families filed complaints that triggered inspections, including a recent case involving pressure sore care. This facility has ongoing issues with medication management, emergency preparedness, and fire safety systems that have persisted across multiple surveys from 2022 to 2025. While the facility reports correcting each deficiency, the recurring patterns in key care areas suggest systemic challenges that warrant careful consideration during your visit.

Apr 7, 2025Complaint
1
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Apr 7, 2025Routine
6
0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Sep 8, 2023Routine
22
0013Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop Emergency Preparedness policies and procedures.

0026Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

0030Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

List the names and contact information of those in the facility.

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0522Potential for harm · WidespreadCorrected

Services Deficiencies

Have an externally vented heating system.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0791Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

May 3, 2023Complaint
1
0835Potential for harm · WidespreadCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

May 5, 2022Routine
33
0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0013Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop Emergency Preparedness policies and procedures.

0015Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0022Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for sheltering.

0030Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

List the names and contact information of those in the facility.

0032Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide primary/alternate means for communication.

0037Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0354Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0732Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0838Potential for harm · WidespreadCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0921Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0342Potential for harm · PatternCorrected

Smoke Deficiencies

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0885Potential for harm · PatternCorrected

Infection Control Deficiencies

Report COVID19 data to residents and families.

0887Potential for harm · PatternCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0925Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lee's Summit Place

Organization Type

for profit

Chain Affiliation

Chain Name

Vertical Health Services

Chain Size

16 facilities nationwide

Chain avg rating: 1.6/5 · Rank 1 of 17 (Best)

Ownership & Management

Owners

Vhs Mo Opco Holdings LLC

Owner · Organization

Vertical Health Services LLC

Owner (parent company) · Organization

Vhs Holdco LLC

Owner (parent company) · Organization

Vhs Ultimate Parent LLC

Owner (parent company) · Organization

Miller, William

Owner (parent company)

Key personnel

3rd St Consulting LLCManagerBax, AmyManagerMiller, WilliamManagerTadakamalla, SrinathManager3rd St Consulting LLCAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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