Las Estancias by Pure Health
Strong Medicare quality ratings; families often praise highly skilled and dedicated physical/occupational therapy teams. Still worth an in-person visit.
based on 113 Google reviews
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What this means for your family
This facility's therapy department is highly regarded and often cited as a reason for successful recovery. However, families should be aware of persistent issues with communication and responsiveness; we recommend establishing a direct line of contact with a specific nurse or case manager immediately upon admission to ensure you can receive regular updates.
Google Reviews
Google Reviews
113 reviews on Google“Las Estancias by Pure Health is a facility that receives highly polarized feedback, with many families praising the dedicated therapy team and specific nursing staff, while others report severe concerns regarding neglect and poor communication. While recent management changes appear to have addressed some historical issues, families should remain vigilant about responsiveness and the consistency of care. The facility is often noted for its clean, modern physical environment, but the quality of the experience can vary significantly depending on the specific staff members assigned.”
Quality Themes
Tap a score for detailsStrengths
- Highly skilled and dedicated physical/occupational therapy teams
- Clean and well-maintained facility
- Specific nursing staff noted for compassionate, personalized care
- Strong support for post-acute rehabilitation
Concerns
- Difficulty reaching staff via phone and lack of communication (mentioned by 7 reviewers)
- Neglect or lack of assistance with basic needs like feeding and hygiene (mentioned by 6 reviewers)
- Inconsistent dietary management for diabetic patients (mentioned by 3 reviewers)
- Rude or unprofessional behavior from front desk or nursing staff (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 116 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about your physical and occupational therapy teams; how do you tailor those rehabilitation plans for each resident?
- 2How does the nursing team ensure that communication with family members stays consistent and timely, especially if we have questions after hours?
- 3Can you tell us more about how the dietary team manages specific nutritional needs, such as specialized meal planning for diabetic residents?
- 4What is your process for ensuring that every resident receives attentive assistance with their daily hygiene and personal care needs?
- 5How do you ensure that medication management is handled with high precision and that any changes are communicated to the family?
- 6What kind of daily activities or social programs do you have in place to keep residents engaged and active within the community?
Personalized based on this facility's data
Key Review Excerpts
“The private rooms were very clean, the staff was kind and invested in her recovery. The therapists were great, and the food was mostly on point according to my mom.”
“The facility is immaculate, the care team (nurses, physical/occupational therapy) is extremely competent, and the food options accommodate my dads salt restriction diet well.”
“I’m a family friend of a patient that is currently here in rehab. I can honestly say that the entire time I’ve been here, from 08:30 to 3:30 pm, I haven’t seen 1 caregiver come in to check on my friend; other than to bring them their lunch.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with families filing complaints that triggered federal inspections, including recent issues with pain management and access to vision/hearing services. The most recurring problems involve care planning, medication management, and infection control, with deficiencies persisting across multiple surveys from 2022 through 2025. While the facility corrects identified issues, the repeated violations in core care areas suggest ongoing operational challenges families should carefully consider.
Jan 8, 2026Complaint1
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Feb 21, 2025Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Nov 17, 2023Routine5
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 17, 2023Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Jul 10, 2023Complaint1
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Aug 22, 2022Routine15
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Federal Penalties
Fine
Jul 10, 2023
$7,901
Payment Denial
Jul 10, 2023
20-day denial
Ownership & Operations
Who Operates This Facility
Las Estancias by Pure Health
for profit
Chain Affiliation
Purehealth
8 facilities nationwide
Chain avg rating: 3.1/5 · Rank 2 of 8 (Best)
Ownership & Management
Owners
Ph Ops of Las Estancias LLC
Owner · Organization
TX Nm Operations Holdings LLC
Owner · Organization
Bgaf Holdings LLC
Owner (parent company) · Organization
Kccj1 Holdings LLC
Owner (parent company) · Organization
Lbei Holdings LLC
Owner (parent company) · Organization
Bell, Kevin
Owner (parent company)
Campion, Robert
Owner (parent company)
Gottesman, Atara
Owner (parent company)
Gottesman, Ava
Owner (parent company)
Gottesman, Boruch
Owner (parent company)
Gottesman, Eli
Owner (parent company)
Gottesman, Helene
Owner (parent company)
Gottesman, Talia
Owner (parent company)
Gottesman, Yaffa
Owner (parent company)
Gottesman, Zipora
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
113 reviews from families & visitors
Official Website
Visit lasestancias.yourpurehealth.com
Medicare data downloads
Original nursing home datasets
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