Kittitas Interactive Management (yakima County)
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State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Apr 10, 2026Investigation
Investigation involved allegations of staff-to-client physical and verbal abuse. Staff B was identified as engaging in abusive conduct toward Client 1 and failing to provide required supervision for Client 2. Staff B was terminated.
Provider failed to ensure staff followed IISP for Client 2, leaving them unsupervised during mealtimes and at risk of choking/aspiration.
Provider failed to ensure staff followed mandated reporting requirements for suspected abuse and neglect for 2 of 2 clients, leaving them unprotected.
Provider failed to protect client rights for 2 of 2 clients, exposing them to abuse, neglect, and safety risks.
Aug 29, 2025Dispute
This document is an IDR Results letter detailing edits made to a Statement of Deficiencies report dated 06/24/2025.
Staff A was observed speaking over the top of Client 1 and correcting their answers using a loud and change of voice tone. Observation of Staff B from 05/08/2025 at 3:04 pm was deleted.
The date of the Functional Assessment and Positive Behavior Support Plan was edited from 01/31/2025 to 05/15/2025.
Aug 25, 2025Investigation
Internal investigation found that neglect occurred due to lack of appropriate oversight by staff (Staff A), who is no longer employed at the facility.
Provider failed to provide the level of supervision and support for a vulnerable adult as outlined in their Individual Instruction and Support Plan (IISP), specifically failing to provide required line-of-sight/earshot supervision, resulting in the client being left unsupervised in the community on multiple occasions while staff were sleeping or failed to monitor them.
Aug 11, 2025Investigation
The document also includes a cover letter dated 11/21/2025 indicating that these deficiencies were corrected as of that date.
Provider failed to follow/implement the Community Protection Treatment Plan for Client 1; combustible chemicals were found accessible to the client despite the plan requiring they be locked.
Provider failed to ensure home safety requirements were met; flammable and combustible materials (bleach, Lysol, cleaning sprays) were stored in a cabinet with a broken lock, making them accessible to the client.
Jun 24, 2025Investigation
Deficiencies were noted as repeated from a 04/23/2025 citation. Staff A was found to be verbally abusive, dismissive, and unprofessional. Agency initiated an internal investigation and took disciplinary action against Staff A.
Provider failed to protect a client from mental abuse by staff, leading to feelings of being disrespected and unsafe.
Provider failed to implement the Individual instruction and support plan (IISP), specifically regarding staff tone, patience, and interruption of the client.
Apr 23, 2025Investigation
A follow-up inspection on 06/26/2025 noted these deficiencies as corrected. The report includes multiple complaint numbers: 167712, 168316, 167168, 167068, 168104, 168445, 169662, 172109, 174108.
Provider failed to use the client's person-centered service plan in the development of the individual instruction and support plan, resulting in the client's home being in disarray/unclean.
Provider failed to coordinate with other providers/collateral contacts in the implementation of the IISP for the client, resulting in gaps in service delivery and unmet needs.
Mar 20, 2025Investigation
A separate follow-up letter dated 06/26/2025 indicates this deficiency was verified as corrected by Gwin Kaercher.
Provider failed to revise the Individual Instruction and Support Plan (IISP) to include details regarding a client's ban from a specific grocery store, leading to staff ignorance and client distress.
Mar 4, 2025Inspection
The inspection involved an unannounced on-site visit.
Provider failed to include documented support instructions in the IISP for Client 2 regarding complex family relations and for Client 6 regarding the use of a locked refrigerator.
Provider failed to immediately report an incident of alleged neglect involving Client 2 to the Complaint Resolution Unit (CRU).
Provider failed to ensure Client 2 received recommended follow-up medical care/testing, including a podiatry referral and annual lab work.
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