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Assisted Living

Avista Senior Living Ellensburg

Families consistently rate this highly — reviewers highlight warm, compassionate, and attentive staff. Schedule a visit to confirm the fit.

1008 East Mountain View Ave, Ellensburg, WA 9892636 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.9/5

based on 32 Google reviews

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What this means for your family

Avista Senior Living is highly recommended for its compassionate staff and clean, welcoming environment. While the reviews are overwhelmingly positive, families should always schedule a tour to observe the staff-to-resident interaction firsthand and ensure the facility's specific care capabilities align with your loved one's medical needs.

Google Reviews

Google Reviews

32 reviews on Google
Avista Senior Living Ellensburg is highly regarded by families for its warm, compassionate staff and clean, welcoming environment. Reviewers frequently highlight the facility's ability to make residents feel at home, noting that the care team is attentive, professional, and genuinely invested in the well-being of their loved ones.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0Activities9.0Meds9.0MemoryN/AComms9.0Value8.0

Strengths

  • Warm, compassionate, and attentive staff
  • Clean and well-maintained facility
  • Strong leadership and administrative support
  • Welcoming, home-like atmosphere

Rating Trends

Tap a year to see what changed

2345.02017(1)4.62019(5)5.02023(3)5.02024(9)4.92025(15)5.02026(3)

Distribution · 36 analyzed

5
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How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Since the facility feels so much like a home, how do you help new residents transition and feel part of the community during their first few weeks?
  • 2With such a small and intimate community of 36 residents, how do you ensure each person's specific daily routine and personal preferences are honored?
  • 3I noticed how much the leadership team values communication with families; how often can we expect updates regarding our loved one's well-being?
  • 4What kind of daily activities or social outings are planned to help residents stay engaged with the Ellensburg community?
  • 5How is the facility maintained to ensure it stays as clean and comfortable as it appears, and what is your process for upkeep?
  • 6In the event of a medical emergency or a change in health needs, what specific protocols are in place to ensure rapid and coordinated care?

Personalized based on this facility's data


Key Review Excerpts

From the maintenance staff to the nursing staff to the kitchen staff — they are all absolutely wonderful. They have built a fabulous community where residents are cared for with kindness and respect.

Family member · 2025★★★★★

My brother recently became a resident at Avista at a time that we were unavailable to visit prior to his admission. We spent four days with my brother, and I was very impressed with the facilities, the organization, the responsiveness of the staff, and especially their fondness and care for my brother.

Family member · 2024★★★★★

Sherri, the Executive Director, is an excellent leader and ensures their residents get the best care. And I can’t say enough about the care team at Avista. They are lovely, kind and excellent at their jobs.

Family member · 2024★★★★★
Source: 32 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

10total
60deficiencies
Apr 2, 2026Inspection

There is also a separate follow-up letter dated 05/20/2026 confirming that all deficiencies cited here were corrected.

Maintenance and housekeepingWAC 388-78A-3090Corrected May 15, 2026

Failed to ensure chemical storage rooms had functional mechanical ventilation to the outside for 2 of 2 storage rooms.

Background checks Washington state name and date of birth background checkWAC 388-78A-2466Corrected May 15, 2026

Failed to ensure staff had a valid Washington state background check completed every two years for 1 of 3 staff (Staff A).

Background checks Employment Provisional hireWAC 388-78A-24681Corrected May 15, 2026

Failed to ensure that a fingerprint background check was completed within 120 days for 1 of 3 staff (Staff B).

Background checks Employment Conditional hireWAC 388-78A-2468Corrected May 15, 2026

Failed to submit a Washington state name and date of birth background check within one business day of hire for 1 of 3 staff (Staff D).

Tuberculosis Testing RequiredWAC 388-78A-2480Corrected May 15, 2026

Failed to ensure TB screening was completed within three days of employment for 4 of 4 staff (Staff A, B, C, and D).

Apr 29, 2025Fire

Facility received a 'Disapproved' status on 03/24/2025 and an 'Approved' status on 04/29/2025 after corrections were noted as complete.

Clearance From Ignition SourcesIFC 0305.1 2021

Oven mitts and towels were left on top of the stove oven in the kitchen.

CleaningIFC 606.3.3 2021

Facility failed to provide documentation of the first semi-annual hood suppression cleaning within the past twelve months.

Testing and MaintenanceIFC 903.5 2021

Failed to provide documentation for third quarter fire sprinkler inspections and kitchen sprinkler head was loaded with debris.

Portable Fire ExtinguishersIFC 906.2 2021

The fire extinguisher in the laundry room had not been serviced within the past twelve months.

Carbon Monoxide DetectionIFC 0915.1 2021

Failed to provide documentation of monthly carbon monoxide testing within the past twelve months.

Door Opening ForceIFC 1010.1.3 2021

The exit door in the Dining room exceeded 15lbs of pressure when opened from the closed position.

Power TestIFC 1031.10.2 2021

Failed to provide documentation of the 90-minute annual power test of emergency lighting within the past twelve months.

Identification - Fire Protection and Utility EquipmentIFC 509.1 2021

The Fire Sprinkler Riser room sign located above the exterior riser room was faded and illegible.

Owner's ResponsibilityIFC 701.6 2021

Facility failed to provide documentation of the fire-resistance-rated construction inspection within the past twelve months.

Extinguishing System ServiceIFC 904.13.5.2 2021

Failed to provide documentation of the first semi-annual kitchen hood suppression service within the past twelve months.

Inspection, Testing and MaintenanceIFC 907.8 2021

Failed to provide documentation of monthly smoke alarm testing within the past twelve months.

Continuity and ComponentsIFC 1009.2 2015, 2018

The exit door near Room 126 was blocked by a garbage can on the exterior.

Activation TestIFC 1032.10.1 2021

Failed to provide documentation of 30-second activation testing of emergency exit lighting for the past twelve months.

Mar 13, 2025Investigation

The facility was found non-compliant with WAC 388-78A-3152(7) regarding the submission of Plans of Correction. A subsequent follow-up inspection on 04/23/2025 (Reference 58399) found no deficiencies.

Plan of correctionWAC 388-78A-3152Corrected Apr 11, 2025

The facility failed to return multiple Plans of Correction (POC) to the department within the required ten calendar days after receiving the statement of deficiency for four separate citations (1, 2, 3, and 4).

Nov 20, 2024Investigation

This was a recurring deficiency previously cited on 05/02/2024. A follow-up inspection on 01/10/2025 indicated this deficiency was corrected.

Full assessment topicsWAC 388-78A-2090Corrected Nov 20, 2024

The facility failed to complete assessments of residents' ability to leave the facility unsupervised for 3 of 4 residents (Resident 1, 2, and 3), failing to assess risk for individuals with dementia, memory loss, or wandering behaviors.

Nov 1, 2024Investigation

The document set includes a subsequent cover letter dated 2025-01-16 indicating that deficiencies from report 49045 were corrected.

InvestigationsWAC 388-78A-2371

The facility failed to investigate and determine the circumstances of an allegation of missing money ($300.00) and missing food for a resident.

Oct 31, 2024Investigation

Includes follow-up information regarding correction of deficiencies from report 48220 and 57827.

Nonavailability of medicationsWAC 388-78A-2240Corrected Dec 15, 2024

The facility failed to timely obtain and administer prescribed medications for a new resident, putting them at risk for health complications.

Policies and proceduresWAC 388-78A-2600Corrected Dec 15, 2024

The facility failed to implement safety check/alert charting policies for a new resident, who was subsequently found unresponsive without a pulse shortly after admission.

May 2, 2024Inspection

There is a follow-up letter dated 07/03/2024 (Compliance Determination 43537) stating that all listed deficiencies from this inspection were corrected.; The inspection report documents failures in care planning, medication management, and nurse delegation requirements.; The document spans multiple pages regarding the same deficiencies with redundant attestation statements. Administrator signed as Shovri Undercoffler.; Some deficiencies were identified via a cover letter detailing additional consultation items not in the primary report.

Service agreement planningWAC 388-78A-2130Corrected Jun 7, 2024

Facility failed to complete a full Negotiated Service Agreement within 30 days of move-in for 3 of 3 residents sampled.

Negotiated service agreement contentsWAC 388-78A-2140

The facility failed to develop and document Negotiated Service Agreements (NSAs) for residents or failed to include required information regarding resident needs, risks, and health support services for residents 1, 3, 4, and 5.

Intermittent nursing services systemsWAC 388-78A-2320

The facility failed to ensure that a nursing visit assessment was completed by the Registered Nurse (RN) delegator for Resident 4, who required delegation of nursing tasks.

Training requirements for long-term care workersWAC 388-112A-0080Corrected Jun 7, 2024

Facility failed to ensure 1 of 1 staff (Staff C) completed all components of basic training.

Continuing education requirementsWAC 388-112A-0611Corrected Jun 7, 2024

Facility failed to ensure 2 of 5 staff (Staff A, D) completed the required 12 hours of annual continuing education.

Tuberculosis Testing RequiredWAC 388-78A-2480Corrected Jun 7, 2024

Facility failed to ensure TB screening was completed within three days of hire for 3 of 4 new staff (Staff C, D, F).

Licensee's responsibilities (Respiratory Protection Program)WAC 388-78A-2730Corrected Jun 7, 2024

Failed to implement a Respiratory Protection Program (RPP) including respirator mask fit-testing for 3 of 3 staff members reviewed.

Reporting significant change in a resident's conditionWAC 388-78A-2640

Failed to notify resident's representative and physician regarding fall incidents involving changes in condition.

Resident rightsWAC 388-78A-2660

Failed to inform residents in writing every twenty-four months regarding facility operations and available services.

Maintenance and housekeepingWAC 388-78A-3090

Failed to maintain facility carpet and walls in clean condition and good repair.

Full assessment topicsWAC 388-78A-2090Corrected Jun 7, 2024

Facility failed to complete full assessments within 14 days of move-in for 2 of 3 residents, and failed to assess residents' ability to leave facility unescorted or safely use medical devices for residents observed.

Negotiated service agreement contentsWAC 388-78A-2140
Nonavailability of medicationsWAC 388-78A-2240

The facility failed to ensure residents received prescribed medications and supplements in a timely manner, resulting in missed doses for residents 1, 2, and 3 due to supply issues or administrative errors.

Background checksWAC 388-78A-2466Corrected Jun 7, 2024

Facility failed to ensure valid Washington state name and date of birth background check was submitted every two years for 1 of 2 staff (Staff E).

Specialty training requirementsWAC 388-112A-0495Corrected Jun 7, 2024

Facility failed to ensure 1 of 6 staff (Staff C) completed Dementia and Mental health training.

CPR and first-aid training requirementsWAC 388-112A-0720Corrected Jun 7, 2024

Facility failed to ensure valid CPR and first-aid certificates were maintained for 2 of 6 staff (Staff A, F).

Licensee's responsibilitiesWAC 388-78A-2730Corrected Jun 7, 2024

Facility failed to implement a Respiratory Protection Program (RPP) including respirator mask fit testing for 3 of 3 staff (Staff B, C, D).

Required reviews of building plansWAC 388-78A-2850Corrected Jun 7, 2024

Failed to notify Construction Review Services of planned construction to repair water damage in a laundry room and administrative office.

Notice of rights and servicesRCW 70.129.030

Failed to inform residents in writing, at least every twenty-four months, of services, items, and activities available in the facility.

Resident rights - Notice Policy on accepting medicaidWAC 388-78A-2665

Failed to have a separate Medicaid policy in the proper format signed by residents.

Apr 25, 2024Fire

Facility status changed from Disapproved (3/19/2024) to Approved (4/25/2024) following correction of noted deficiencies.

ContentsIFC 404.2 2018Corrected Apr 25, 2024

Failed to provide documentation of fire drills for various shifts/quarters (observed 3/19/2024); marked corrected 4/25/2024.

Working Space and ClearanceIFC 603.4 2021Corrected Apr 25, 2024

Electrical panel in medication room blocked by document holder (observed 3/19/2024); marked corrected 4/25/2024.

AmpacityIFC 603.6.2 2021Corrected Apr 25, 2024

Appliances/power strips plugged into unfused adapters or extension cords in Break Room, Business Manager's office, and Executive Director's office (observed 3/19/2024); marked corrected 4/25/2024.

Owner's ResponsibilityIFC 701.6 2021Corrected Apr 25, 2024

Unable to provide documentation of rated wall inspections (observed 3/19/2024); marked corrected 4/25/2024.

Door OperationIFC 705.2.4 2021Corrected Apr 25, 2024

Cross corridor doors near Med Room would not latch (observed 3/19/2024); marked corrected 4/25/2024.

Unobstructed and UnobscuredIFC 906.6 2021Corrected Mar 19, 2024

Fire extinguishers obstructed in kitchen (observed 3/19/2024); corrected during initial inspection.

Unobstructed and UnobscuredIFC 907.4.2.6 2021Corrected Mar 19, 2024

Manual fire alarm boxes obstructed in kitchen and dining room (observed 3/19/2024); corrected during initial inspection.

Ceiling ClearanceIFC 315.3.1 2021Corrected Apr 25, 2024

Storage maintained less than required clearance in rooms 135 and 118 closets (observed 3/19/2024); marked corrected 4/25/2024.

Open electrical terminationsIFC 603.2.2 2021Corrected Apr 25, 2024

Open junction box in break room (observed 3/19/2024); marked corrected 4/25/2024.

Relocatable power tapsIFC 603.5 2021Corrected Apr 25, 2024

Unfused multiplug adapter plugged into another in Activities Office (observed 3/19/2024); marked corrected 4/25/2024.

Abatement of Electrical HazardsIFC 604.1 2018Corrected Apr 25, 2024

Exposed wiring/damaged covers on exterior lights at north exit/patio (observed 3/19/2024); marked corrected 4/25/2024.

Inspection and MaintenanceIFC 705.2 2021Corrected Apr 25, 2024

Unable to provide documentation of rated door annual inspection (observed 3/19/2024); marked corrected 4/25/2024.

Testing and MaintenanceIFC 903.5 2021Corrected Apr 25, 2024

Missing documentation for backflow test, quick response head testing, and excessive particulate on kitchen heads (observed 3/19/2024); marked corrected 4/25/2024 (service scheduled).

Smoke Alarm MaintenanceIFC 907.10 2021Corrected Apr 25, 2024

Missing documentation for monthly testing; resident room smoke alarms exceeding 10 years (observed 3/19/2024); marked corrected 4/25/2024.

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References & Resources

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