Avista Senior Living Ellensburg
Families consistently rate this highly — reviewers highlight warm, compassionate, and attentive staff. Schedule a visit to confirm the fit.
based on 32 Google reviews
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What this means for your family
Avista Senior Living is highly recommended for its compassionate staff and clean, welcoming environment. While the reviews are overwhelmingly positive, families should always schedule a tour to observe the staff-to-resident interaction firsthand and ensure the facility's specific care capabilities align with your loved one's medical needs.
Google Reviews
Google Reviews
32 reviews on Google“Avista Senior Living Ellensburg is highly regarded by families for its warm, compassionate staff and clean, welcoming environment. Reviewers frequently highlight the facility's ability to make residents feel at home, noting that the care team is attentive, professional, and genuinely invested in the well-being of their loved ones.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate, and attentive staff
- Clean and well-maintained facility
- Strong leadership and administrative support
- Welcoming, home-like atmosphere
Rating Trends
Tap a year to see what changed
Distribution · 36 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Since the facility feels so much like a home, how do you help new residents transition and feel part of the community during their first few weeks?
- 2With such a small and intimate community of 36 residents, how do you ensure each person's specific daily routine and personal preferences are honored?
- 3I noticed how much the leadership team values communication with families; how often can we expect updates regarding our loved one's well-being?
- 4What kind of daily activities or social outings are planned to help residents stay engaged with the Ellensburg community?
- 5How is the facility maintained to ensure it stays as clean and comfortable as it appears, and what is your process for upkeep?
- 6In the event of a medical emergency or a change in health needs, what specific protocols are in place to ensure rapid and coordinated care?
Personalized based on this facility's data
Key Review Excerpts
“From the maintenance staff to the nursing staff to the kitchen staff — they are all absolutely wonderful. They have built a fabulous community where residents are cared for with kindness and respect.”
“My brother recently became a resident at Avista at a time that we were unavailable to visit prior to his admission. We spent four days with my brother, and I was very impressed with the facilities, the organization, the responsiveness of the staff, and especially their fondness and care for my brother.”
“Sherri, the Executive Director, is an excellent leader and ensures their residents get the best care. And I can’t say enough about the care team at Avista. They are lovely, kind and excellent at their jobs.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Apr 2, 2026Inspection
There is also a separate follow-up letter dated 05/20/2026 confirming that all deficiencies cited here were corrected.
Failed to ensure chemical storage rooms had functional mechanical ventilation to the outside for 2 of 2 storage rooms.
Failed to ensure staff had a valid Washington state background check completed every two years for 1 of 3 staff (Staff A).
Failed to ensure that a fingerprint background check was completed within 120 days for 1 of 3 staff (Staff B).
Failed to submit a Washington state name and date of birth background check within one business day of hire for 1 of 3 staff (Staff D).
Failed to ensure TB screening was completed within three days of employment for 4 of 4 staff (Staff A, B, C, and D).
Apr 29, 2025Fire13Report
Facility received a 'Disapproved' status on 03/24/2025 and an 'Approved' status on 04/29/2025 after corrections were noted as complete.
Oven mitts and towels were left on top of the stove oven in the kitchen.
Facility failed to provide documentation of the first semi-annual hood suppression cleaning within the past twelve months.
Failed to provide documentation for third quarter fire sprinkler inspections and kitchen sprinkler head was loaded with debris.
The fire extinguisher in the laundry room had not been serviced within the past twelve months.
Failed to provide documentation of monthly carbon monoxide testing within the past twelve months.
The exit door in the Dining room exceeded 15lbs of pressure when opened from the closed position.
Failed to provide documentation of the 90-minute annual power test of emergency lighting within the past twelve months.
The Fire Sprinkler Riser room sign located above the exterior riser room was faded and illegible.
Facility failed to provide documentation of the fire-resistance-rated construction inspection within the past twelve months.
Failed to provide documentation of the first semi-annual kitchen hood suppression service within the past twelve months.
Failed to provide documentation of monthly smoke alarm testing within the past twelve months.
The exit door near Room 126 was blocked by a garbage can on the exterior.
Failed to provide documentation of 30-second activation testing of emergency exit lighting for the past twelve months.
Mar 13, 2025Investigation
The facility was found non-compliant with WAC 388-78A-3152(7) regarding the submission of Plans of Correction. A subsequent follow-up inspection on 04/23/2025 (Reference 58399) found no deficiencies.
The facility failed to return multiple Plans of Correction (POC) to the department within the required ten calendar days after receiving the statement of deficiency for four separate citations (1, 2, 3, and 4).
Nov 20, 2024Investigation
This was a recurring deficiency previously cited on 05/02/2024. A follow-up inspection on 01/10/2025 indicated this deficiency was corrected.
The facility failed to complete assessments of residents' ability to leave the facility unsupervised for 3 of 4 residents (Resident 1, 2, and 3), failing to assess risk for individuals with dementia, memory loss, or wandering behaviors.
Nov 1, 2024Investigation
The document set includes a subsequent cover letter dated 2025-01-16 indicating that deficiencies from report 49045 were corrected.
The facility failed to investigate and determine the circumstances of an allegation of missing money ($300.00) and missing food for a resident.
Oct 31, 2024Investigation
Includes follow-up information regarding correction of deficiencies from report 48220 and 57827.
The facility failed to timely obtain and administer prescribed medications for a new resident, putting them at risk for health complications.
The facility failed to implement safety check/alert charting policies for a new resident, who was subsequently found unresponsive without a pulse shortly after admission.
May 2, 2024Inspection20Report
There is a follow-up letter dated 07/03/2024 (Compliance Determination 43537) stating that all listed deficiencies from this inspection were corrected.; The inspection report documents failures in care planning, medication management, and nurse delegation requirements.; The document spans multiple pages regarding the same deficiencies with redundant attestation statements. Administrator signed as Shovri Undercoffler.; Some deficiencies were identified via a cover letter detailing additional consultation items not in the primary report.
Facility failed to complete a full Negotiated Service Agreement within 30 days of move-in for 3 of 3 residents sampled.
The facility failed to develop and document Negotiated Service Agreements (NSAs) for residents or failed to include required information regarding resident needs, risks, and health support services for residents 1, 3, 4, and 5.
The facility failed to ensure that a nursing visit assessment was completed by the Registered Nurse (RN) delegator for Resident 4, who required delegation of nursing tasks.
Facility failed to ensure 1 of 1 staff (Staff C) completed all components of basic training.
Facility failed to ensure 2 of 5 staff (Staff A, D) completed the required 12 hours of annual continuing education.
Facility failed to ensure TB screening was completed within three days of hire for 3 of 4 new staff (Staff C, D, F).
Failed to implement a Respiratory Protection Program (RPP) including respirator mask fit-testing for 3 of 3 staff members reviewed.
Failed to notify resident's representative and physician regarding fall incidents involving changes in condition.
Failed to inform residents in writing every twenty-four months regarding facility operations and available services.
Failed to maintain facility carpet and walls in clean condition and good repair.
Facility failed to complete full assessments within 14 days of move-in for 2 of 3 residents, and failed to assess residents' ability to leave facility unescorted or safely use medical devices for residents observed.
The facility failed to ensure residents received prescribed medications and supplements in a timely manner, resulting in missed doses for residents 1, 2, and 3 due to supply issues or administrative errors.
Facility failed to ensure valid Washington state name and date of birth background check was submitted every two years for 1 of 2 staff (Staff E).
Facility failed to ensure 1 of 6 staff (Staff C) completed Dementia and Mental health training.
Facility failed to ensure valid CPR and first-aid certificates were maintained for 2 of 6 staff (Staff A, F).
Facility failed to implement a Respiratory Protection Program (RPP) including respirator mask fit testing for 3 of 3 staff (Staff B, C, D).
Failed to notify Construction Review Services of planned construction to repair water damage in a laundry room and administrative office.
Failed to inform residents in writing, at least every twenty-four months, of services, items, and activities available in the facility.
Failed to have a separate Medicaid policy in the proper format signed by residents.
Apr 25, 2024Fire14Report
Facility status changed from Disapproved (3/19/2024) to Approved (4/25/2024) following correction of noted deficiencies.
Failed to provide documentation of fire drills for various shifts/quarters (observed 3/19/2024); marked corrected 4/25/2024.
Electrical panel in medication room blocked by document holder (observed 3/19/2024); marked corrected 4/25/2024.
Appliances/power strips plugged into unfused adapters or extension cords in Break Room, Business Manager's office, and Executive Director's office (observed 3/19/2024); marked corrected 4/25/2024.
Unable to provide documentation of rated wall inspections (observed 3/19/2024); marked corrected 4/25/2024.
Cross corridor doors near Med Room would not latch (observed 3/19/2024); marked corrected 4/25/2024.
Fire extinguishers obstructed in kitchen (observed 3/19/2024); corrected during initial inspection.
Manual fire alarm boxes obstructed in kitchen and dining room (observed 3/19/2024); corrected during initial inspection.
Storage maintained less than required clearance in rooms 135 and 118 closets (observed 3/19/2024); marked corrected 4/25/2024.
Open junction box in break room (observed 3/19/2024); marked corrected 4/25/2024.
Unfused multiplug adapter plugged into another in Activities Office (observed 3/19/2024); marked corrected 4/25/2024.
Exposed wiring/damaged covers on exterior lights at north exit/patio (observed 3/19/2024); marked corrected 4/25/2024.
Unable to provide documentation of rated door annual inspection (observed 3/19/2024); marked corrected 4/25/2024.
Missing documentation for backflow test, quick response head testing, and excessive particulate on kitchen heads (observed 3/19/2024); marked corrected 4/25/2024 (service scheduled).
Missing documentation for monthly testing; resident room smoke alarms exceeding 10 years (observed 3/19/2024); marked corrected 4/25/2024.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
32 reviews from families & visitors
Official Website
Visit avistaseniorliving.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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