Ellensburg Senior Living
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 65 Google reviews
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What this means for your family
The facility has seen significant improvements in physical environment and staff sentiment over the last few years, making it a strong contender for memory care. However, because some older reviews raised concerns about hygiene and food, we recommend visiting during a mealtime to verify current standards for yourself.
Google Reviews
Google Reviews
65 reviews on Google“Ellensburg Senior Living receives high praise for its recent renovations, which have created a bright and clean environment, and for a staff described as compassionate and attentive. While many families express deep satisfaction with the care provided, there are historical concerns regarding facility odors and food quality that date back several years. Prospective families should note the high volume of recent, brief positive reviews and conduct an in-person tour to assess current standards.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Clean, recently renovated facility
- Engaging activities and community events
- Supportive transition and move-in process
Concerns
- Unpleasant odors in hallways (mentioned by 2 reviewers)
- Poor food quality (mentioned by 2 reviewers)
- Management and professionalism issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 68 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see how much care you put into responding to everyone's feedback; how does that culture of communication extend to how you interact with families?
- 2Since the facility has been recently renovated, what specific upgrades have been made to ensure the resident rooms and common areas stay comfortable and fresh?
- 3We'd love to hear more about the monthly calendar—what are some of the most popular community events or group activities that residents look forward to?
- 4Could you tell us a bit about the dining experience, specifically how the menu is planned and how you ensure the meals are both nutritious and flavorful?
- 5What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
- 6How does the team support a new resident during those first few weeks to ensure their transition into the community is as smooth and supportive as possible?
Personalized based on this facility's data
Key Review Excerpts
“My sisters and I greatly appreciated the responsiveness, flexibility, and compassion of Pacifica staff in accommodating our mom's long distance move into the facility and her subsequent care.”
“Mom has lived at Pacifica memory care for nearly two years. She is happy and well cared for and we as her family know mom is safe.”
“Great facility! Fresh remodel, nice & bright! ... Very clean and great food! They also go above & beyond when it comes to activities for the residents and community.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
May 1, 2026Investigation
The cover letter notes that the deficiency was corrected as of the 06/05/2026 follow-up inspection. The document also references complaint number 215952.
The facility's memory care unit doors (specifically Door 1) were not functioning properly, creating a safety risk during potential emergencies. Interviews confirmed frequent malfunctions over several months.
Mar 19, 2026Investigation
The facility was found to have corrected the deficiency cited in determination 73494, and a follow-up inspection on 03/19/2026 found no deficiencies.
The facility failed to maintain compliance with the Washington State Patrol Fire Protection Bureau regarding fire alarm system repairs and retesting.
Mar 19, 2026Investigation
The March 19, 2026 letter serves as a follow-up indicating that the previously identified deficiency was corrected and no new deficiencies were found.
The facility failed to update a resident's Negotiated Service Agreement (NSA) to reflect significant and ongoing behavioral changes, placing other residents at risk of harm.
Mar 17, 2026Fire
There are two versions of the document provided; one marked 'Approved' and one marked 'Disapproved'. The 'Disapproved' document (last 6 pages) contains the same deficiency findings but is the later status. Inspection report is in response to a complaint regarding malfunctioning memory care egress doors. No fire or injuries occurred.
Multiple interior emergency egress doors in Memory Care Units 1 and 2 were equipped with electronic keypad locks without posted instructional signs on the inside to unlock the door.
Memory Care Unit 2 South Exit Door had a delayed egress sign on the interior despite no delayed egress system being installed or in use.
Feb 25, 2026Fire
The violation regarding lack of semi-annual documentation was noted as '(Corrected)'. The facility was advised on fire watch procedures for the active trouble status in Room #131.
Fire alarm system was in trouble status for '1st Floor Room #131 Smoke'. Facility failed to provide documentation of semi-annual fire alarm inspection, testing, and maintenance within the past twelve months.
Feb 10, 2026Fire
Approval Status: Disapproved. Next inspection scheduled on or after 2026-03-12.
Two fire sprinkler heads in the Kitchen (above the prep island) were loaded with debris.
Fire alarm system in trouble status (Room #131 smoke detector issue); facility failed to provide documentation of semi-annual inspection for the past 12 months.
Four unsecured oxygen cylinders in Room 213.
Penetration below the monitor mounted on the wall in the Med Room.
Fire extinguisher near the PDR room was undercharged.
Missing code signage at MC1 exit door, exterior gate, and southwest MC exit door.
Aug 7, 2025Investigation
The document is a collection of reports including a follow-up inspection dated 08/07/2025, a Statement of Deficiencies dated 06/26/2025, and an Investigation Summary Report dated 04/16/2025. The follow-up inspection confirms that the previously cited deficiency regarding WAC 388-78A-2150 has been corrected.
The facility failed to ensure that negotiated service agreements were agreed to and signed at least annually by the resident or their representative.
Aug 7, 2025Investigation
A follow-up inspection on 09/29/2025 confirmed that the deficiencies were corrected.
Facility failed to investigate and document investigative actions for incidents involving two residents, including an injury from bed rail entrapment and an unexpected death.
Facility failed to assess and evaluate the need for bed rails for a resident, contributing to injury from entrapment.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
65 reviews from families & visitors
Official Website
Visit ellensburgseniorliving.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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