Keller Landing
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 67 Google reviews

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What this means for your family
Keller Landing is highly regarded for its specialized memory care and clean environment, making it a strong candidate for families seeking dementia support. While the vast majority of feedback is glowing, families should always schedule a personal tour to observe the staff-to-resident interaction firsthand.
Google Reviews
Google Reviews
67 reviews on Google“Keller Landing is frequently praised for its clean, well-maintained facility and a compassionate, attentive staff that treats residents like family. Many reviewers specifically highlight the facility as a top choice for Alzheimer's and dementia care, noting the staff's patience and professional approach to complex needs.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Specialized Alzheimer's and dementia care
- Welcoming atmosphere for families
Concerns
- Lack of specific detail in negative feedback (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 68 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how much care you put into responding to family feedback; how do you typically involve families in the care planning process?
- 2Since you have such a high rating for your specialized Alzheimer's and dementia care, could you show us some of the specific sensory or cognitive activities used in that unit?
- 3We noticed how clean and well-maintained the facility is; what is your daily routine for ensuring the resident living areas stay so pristine?
- 4With your impressive 5-star health inspection rating, how does your nursing team approach monitoring changes in a resident's medical condition?
- 5What does a typical day of social engagement and dining look like for a resident here at Keller Landing?
- 6How does the nursing staff coordinate with physicians during late-night hours or unexpected medical emergencies?
Personalized based on this facility's data
Key Review Excerpts
“Keller Landing is the best facility in the area for Alzheimers and dementia care!”
“The staff truly goes above and beyond to make residents feel cared for, respected, and supported. The facility is clean, welcoming, and well-organized, and you can tell everyone there genuinely loves what they do.”
“My uncle was there for rehab therapy and received excellent care! I recommend this facility to anyone needing physical therapy.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
Short-stay residents vaccinated for the flu
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Keller Landing has 14 deficiencies across 3 surveys, primarily related to building safety systems including emergency exits, fire safety equipment, and heating/ventilation systems. The facility also had recurring issues with infection control programs and one instance involving resident privacy. All deficiencies have been corrected by the provider, with no complaint-triggered violations, suggesting the facility addresses identified problems appropriately.
Feb 24, 2022Routine2
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Jun 20, 2019Routine4
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Meet other general requirements that are deficient.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Sep 13, 2018Routine8
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Ownership & Operations
Who Operates This Facility
Keller Landing
for profit
Chain Affiliation
Genesis Healthcare
187 facilities nationwide
Chain avg rating: 2.4/5 · Rank 7 of 188 (Best)
Ownership & Management
Owners
Genesis Holdings LLC
Owner · Organization
Gen Operations I LLC
Owner (parent company) · Organization
Gen Operations II LLC
Owner (parent company) · Organization
Genesis Healthcare INC
Owner (parent company) · Organization
Genesis Healthcare LLC
Owner (parent company) · Organization
Sun Healthcare Group INC
Owner (parent company) · Organization
Whitman, Arnold
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
67 reviews from families & visitors
Official Website
Visit genesishcc.com
Medicare data downloads
Original nursing home datasets
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