Kadima Rehabilitation & Nursing at New Castle
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 33 Google reviews
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What this means for your family
This facility offers highly compassionate individual caregivers and excellent social work support for transitions. However, you must be vigilant about the physical environment, as multiple families have reported issues with cleanliness, odors, and food shortages. We recommend visiting during a mealtime to personally verify the quality of the dining experience and facility upkeep.
Google Reviews
Google Reviews
33 reviews on Google“Families seeking rehabilitation may find comfort in the compassionate individual caregivers and the attentive social work staff. However, there are significant and recurring reports regarding poor facility maintenance, unpleasant odors, and inconsistent food supplies. While some patients experience excellent recovery, others have reported serious concerns regarding cleanliness and responsiveness to call lights.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring individual caregivers
- Helpful and informative social work/management staff
- Engaging family-oriented community events
- Effective physical therapy for post-surgery recovery
Concerns
- Poor facility cleanliness and unpleasant odors (mentioned by 4 reviewers)
- Inconsistent food supply and dietary management (mentioned by 2 reviewers)
- Slow response times to call lights (mentioned by 2 reviewers)
- Dilapidated or outdated building condition (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 34 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your physical therapy team; could you tell us more about how they support residents recovering from surgery?
- 2What specific steps is the facility taking to ensure the dining experience and food variety meet the needs of all residents?
- 3How does the nursing staff manage call light response times to ensure residents feel supported throughout the night?
- 4Could you walk us through your current protocols for facility maintenance and deep cleaning to ensure a fresh environment for residents?
- 5What kind of family-oriented community events or social activities do you have planned for the upcoming month?
- 6How is the communication process structured between the social work staff and families regarding a resident's daily progress?
Personalized based on this facility's data
Key Review Excerpts
“My mother spent about 10 weeks there after a fall, although from the outside it doesn't look how I would expect a nursing home to look what I found inside was an amazing staff of loving and caring people, my mother had an issue with medicine she was taking which caused delusions and the staff were so patient and gentle with her during that time which I'm eternally grateful for.”
“I just got here today after having surgery on my spinal cord and I just wanted to acknowledge Mr. Waddell who works there. Mr Waddell helped me get settled into my room, he’s really a great guy and being very nervous because I never had to go to a nursing home before, he made me feel welcome and really helped me with everything because of my medical condition from surgery.”
“The Social Worker, Kim is awesome as well as the rest of the management. They will provide you with any information you might need. When there is a change in status and a patient needs to be moved or is released to home-bound, Kim is fabulous at making certain ever detail and referrals are taken care of to make the transition easy for families.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
7
measures
4
measures
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints leading to 6 deficiencies, raising concerns about this facility's responsiveness to resident needs. The most recurring issues involve fire safety and building maintenance, emergency preparedness, and food service problems. While most deficiencies show correction dates, several fire safety violations from the most recent survey in May 2025 still have only correction plans rather than completed fixes, indicating ongoing safety concerns that families should discuss during visits.
Jan 8, 2026Complaint1
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Aug 29, 2025Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
May 30, 2025Complaint2
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
May 30, 2025Routine12
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Establish policies and procedures for sheltering.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Mar 19, 2025Complaint1
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Jun 7, 2024Routine3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Federal Penalties
Fine
Jun 7, 2024
$8,018
Ownership & Operations
Who Operates This Facility
Kadima Rehabilitation & Nursing at New Castle
for profit
Chain Affiliation
Kadima Healthcare Group
15 facilities nationwide
Chain avg rating: 1.8/5 · Rank 4 of 14
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
33 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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