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Edison Manor Nursing & Rehabilitation Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

222 West Edison Avenue, New Castle, PA 16101118 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
2.9/5

based on 66 Google reviews

5
4
3
2
1
Edison Manor Nursing & Rehabilitation Center Nursing Home in New Castle, PA — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • High staff turnover (62%)
  • High RN turnover (80%)

Bottom 25% in PA · Below recommended RN staffing · Significantly below average staffing · Worst in SABER HEALTHCARE GROUP chain · No penalties on record

Source: Medicare data

What this means for your family

While the facility's therapy team is frequently praised, the recurring reports of severe neglect and understaffing are deeply concerning. If you consider this facility, we strongly recommend conducting an unannounced visit during a weekend or evening shift to verify current staffing levels and cleanliness standards for yourself.

Google Reviews

Google Reviews

66 reviews on Google
Edison Manor Nursing & Rehabilitation Center receives highly polarized feedback, with recent reviews showing a sharp divide between praise for new management and severe reports of neglect. While some families and patients highlight a strong therapy department and recent improvements, many others report alarming issues including unsanitary conditions, unresponsive staff, and poor medical care.

Quality Themes

Tap a score for details
Food5.0Staff3.0Clean2.0Activities5.0Meds2.0MemoryN/AComms4.0ValueN/A

Strengths

  • Highly effective and compassionate therapy department
  • Recent management changes showing positive impact
  • Professional and friendly staff (noted by some reviewers)

Concerns

  • Chronic understaffing leading to long wait times for basic needs (mentioned by 8 reviewers)
  • Unsanitary facility conditions (urine smells, dirty floors, lack of supplies) (mentioned by 9 reviewers)
  • Rude, unprofessional, or abusive staff behavior (mentioned by 7 reviewers)
  • Poor medical management and neglect of patient safety (falls, bedsores, medication delays) (mentioned by 6 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'18(4)'20(1)'22(8)'24(4)'26(9)

Distribution · 73 analyzed

5
30
4
5
3
2
2
0
1
36
12 reviews posted between Oct 21, 2025Oct 24, 2025 · 12 were 5-star

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed there have been recent management changes; could you share what specific improvements or new protocols you have implemented as a result?
  • 2The therapy department here is highly regarded; how do you integrate those therapy services into the daily routine for residents who need extra support?
  • 3With the current staffing levels, what is your process for ensuring that residents receive timely assistance when they press their call lights for basic needs?
  • 4I understand that maintaining a clean environment is a top priority; what is your current daily schedule for housekeeping and sanitation in resident rooms and common areas?
  • 5Could you walk me through your facility's specific protocol for monitoring and preventing skin integrity issues, such as bedsores, for residents with limited mobility?
  • 6I appreciate that you are active in responding to feedback; how do you ensure that concerns raised by families are communicated effectively to the nursing staff and resolved quickly?

Personalized based on this facility's data


Key Review Excerpts

The physical therapist, occupational therapist, were great. The nurses, and aides were very short staffed while I was there. I had to wait a hour several times to either get help getting to the bathroom or getting out of the bathroom.

Rehab patient · 2022☆☆☆☆

My dad stayed for several weeks while he recuperated from a fall. Many workers were kind and caring but stretched too thin--extremely short-staffed and short-supplied.

Long-term resident's family · 2025☆☆☆☆

The care my mother received, or I should say DID NOT RECEIVE, was appalling. Waiting hours for a bed pan, waiting hours to be cleaned up, not receiving the medical care needed until I threatened to call 911.

Long-term resident's family · 2025☆☆☆☆
Source: 66 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.62hrs
82%
Registered nurses for medical care
Total Nursing
3.16hrs
77%
All nurses + aides combined
Staff Turnover
58%
Lower is better (< 30% = good)
RN Turnover
67%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

8

measures

Worse Than Avg

6

measures

Mixed Results

3

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility15.2%
Better than Avg
Here
15.2%
US
19.4%
PA
26.0%
Lawrence
22.7%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility13.6%
Worse than Avg
Here
13.6%
US
5.3%
PA
6.4%
Lawrence
6.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility94.8%
Better than Avg
Here
94.8%
US
93.4%
PA
87.1%
Lawrence
94.0%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility12.2%
Worse than Avg
Here
12.2%
US
4.9%
PA
5.1%
Lawrence
5.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility10.6%
Better than Avg
Here
10.6%
US
14.4%
PA
17.5%
Lawrence
13.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility11.9%
Better than Avg
Here
11.9%
US
15.5%
PA
17.7%
Lawrence
17.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility27.5%
Worse than Avg
Here
27.5%
US
79.8%
PA
68.7%
Lawrence
77.3%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility35.9%
Worse than Avg
Here
35.9%
US
81.8%
PA
69.2%
Lawrence
81.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
PA
1.4%
Lawrence
2.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
1penalties
Near state avg (10.1)
26 complaint-triggered

This facility has a concerning pattern with 23 of 38 deficiencies triggered by family complaints, indicating ongoing issues that prompted reports to authorities. The most recurring problems involve food service and nutrition, resident rights including safe living conditions, and care quality. While most violations have been corrected, several recent deficiencies from January 2026 remain uncorrected, suggesting persistent operational challenges that may affect resident wellbeing and safety.

Apr 17, 2026Complaint
3
0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0835Potential for harm · IsolatedCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Mar 19, 2026Complaint
1
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Jan 13, 2026Routine
5
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

Jun 27, 2025Complaint
1
0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Mar 27, 2025Complaint
1
0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jan 9, 2025Routine
5
0565Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0039Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

Federal Penalties

Fine

Apr 17, 2026

$12,740

Ownership & Operations

Who Operates This Facility

Owner / Operator

Edison Manor Nursing & Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Saber Healthcare Group

Chain Size

127 facilities nationwide

Chain avg rating: 3.0/5 · Rank 106 of 125 (Worst)

Ownership & Management

Key personnel

Ohio Pennsyslvania Property LLC5% or Greater Mortgage InterestVolpe, BenjaminOfficer / DirectorWeisberg, WilliamOfficer / DirectorNicoluzakis, GregoryOfficer / DirectorVolpe, BenjaminOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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