Juniper Village at Lebanon I
Families consistently rate this highly — reviewers highlight compassionate and professional administrative staff. Schedule a visit to confirm the fit.
based on 48 Google reviews
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What this means for your family
This facility excels at the administrative side of moving, with staff like Missy being frequently praised for helping families navigate the transition. However, families should closely monitor clinical communication and nursing responsiveness, as some reviewers have experienced significant lapses in care during medical crises.
Google Reviews
Google Reviews
48 reviews on Google“Juniper Village is highly regarded by many families for its compassionate administrative staff and its ability to facilitate smooth transitions for new residents. While many praise the friendly caregivers and engaging activities, some families have reported serious concerns regarding communication during medical emergencies and the quality of nursing care for hospice patients.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional administrative staff
- Engaging and varied resident activities
- Smooth transition and move-in process
- Friendly and attentive caregivers
Concerns
- Communication failures regarding medical emergencies and transfers (mentioned by 2 reviewers)
- Inconsistent nursing care and hygiene standards (mentioned by 2 reviewers)
- Disrespectful or unprofessional behavior from specific staff members
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how much the management team values feedback and engages with the community; how does the administrative staff typically communicate important updates to families?
- 2We are looking for a place with a vibrant social life—could you tell us more about the specific types of resident activities and outings organized here?
- 3What is the protocol for notifying family members immediately if a medical emergency occurs or if there is a change in a resident's health status?
- 4How do the caregivers ensure that personalized hygiene and daily care standards are consistently met for every resident?
- 5Since the move-in process is known to be very smooth here, what kind of support do you provide to help a new resident settle into their new room and meet their neighbors?
- 6How does the nursing staff coordinate with the caregiving team to ensure there are no gaps in care during shift changes or transfers?
Personalized based on this facility's data
Key Review Excerpts
“Missy and Jaron went above and beyond in trying to help me. Even working with me financially to make a move here possible, offering to speak with relatives, etc.”
“I moved to Juniper Village at a Lebanon a few days after my husband passed away. I was home alone & not doing well as my husband was my caregiver. In a wheelchair & lacked strength getting around. Thanks to therapy at Juniper I am now walking on a walker & no longer need the wheelchair.”
“The RN came once daily, and I’m not even sure the title of the woman giving the medication. I myself didn’t mind stepping in to help, as it’s my grandmother but I was told I could not aid in them turning her not so affectionately.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2019 and 2024, Juniper Village at Lebanon I underwent 25 inspections, 15 of which were found to be clean. The remaining inspections identified various violations related to documentation, medication labeling, and safety protocols, such as fire drill frequency and exit accessibility.
Nov 6, 2024Routine
An unattended medication cart in the hallway had an unlocked computer screen displaying resident medication records and confidential hospice information.
A staff member took a picture of a resident on a personal cell phone following a fall.
Multiple residents had bedside mobility devices that were not rigidly attached to bedframes, creating entrapment risks.
Emergency procedures were not posted in a conspicuous and public place within the home.
The home failed to provide required documentation of notification to the local fire department regarding address and evacuation assistance needs.
Apr 2, 2024Routine
Multiple residents were not administered prescribed medications as directed by the prescriber.
Dec 20, 2023Routine
A resident did not receive medication as prescribed by the physician, and the home failed to report this incident to the Department within the required timeframe.
A newly hired staff member did not have a required State Police Criminal Background Check or FBI fingerprint-based criminal history record.
Poisonous materials were not stored in their original, labeled containers, specifically involving spray bottles containing unidentified liquids.
The facility failed to conduct a fire drill during sleeping hours within the required six-month interval.
May 2, 2023Routine
Resident #1's nebulizer mouthpiece and tubing were observed to be unclean and appeared to contain a mold or mildew-type substance.
Aug 23, 2022Routine
Carbon monoxide alarm batteries in the entrance and dining area were outdated, dated 10/2019.
A resident was admitted without a resident-home contract completed coinciding with the admission date.
On multiple dates in August 2022, no staff members present in the home were certified in CPR and first aid.
Dec 16, 2020OtherCleanReport
No deficiencies found during this inspection.
Oct 19, 2020RoutineCleanReport
No deficiencies found during this inspection.
Dec 26, 2019RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Juniper Village at Lebanon LLC
for profit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
48 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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