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Nursing Home · Lebanon, PA
590 South Fifth Avenue, Lebanon, PA 17042
Map location from our source data
Medicare overall rating
1 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 324 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Ask about these reported findings and check the latest official record.
Your next step
You don't need to know everything. Start with these questions.
Medicare shows an abuse citation on record. Read the linked source details, ask the administrator what corrective action was taken, and independently verify the facility’s current status before deciding.
Cedar Haven Healthcare Center receives a high volume of positive feedback, particularly regarding their community engagement, facility aesthetics, and the compassion of individual staff members. However, a recurring pattern of negative reviews highlights significant concerns regarding chronic understaffing, slow response times, and inconsistent quality of care, particularly during off-hours or in specific units.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Many praise individual staff for kindness, but others report neglect due to staffing shortages.
Experiences are polarized between those who find staff helpful and those who report a total lack of communication.
Most reviewers describe the facility as clean and well-maintained, though one report of unsanitary conditions exists.
Reviewers noted issues with meal timing and tray availability.
The facility is frequently praised for its vibrant events, wellness fairs, and community engagement.
Reports of poor communication regarding medical needs and lack of awareness of patient conditions.
Families generally report satisfaction with the dementia unit, though staffing concerns remain a factor.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 146 analyzed
This facility rarely responds to reviews.
Key Review Excerpts
“The staff at Cedar Haven are not only highly skilled and knowledgeable, but they also go above and beyond to ensure the comfort and well-being of each resident. They truly treat everyone as family.”
“The care my mother gets is NOT the best and it is not the aid’s fault. They try there best but are very short handed and there is NO reason for that.”
“My grandmother was a resident at Cedar Haven for one week, admitted for rehabilitation. During that time we witnessed repeated neglect. Staff only came to her room when family would push the call button.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
9
measures
4
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints triggering four inspections, including a recent serious abuse/neglect issue in November 2024. The facility has ongoing problems with resident rights (failure to notify families of incidents), daily care, medication management, and safety hazards. While all deficiencies show correction dates, the pattern of repeated issues across multiple surveys and family complaints raises concerns about care quality.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
Feb 2, 2026
$10,553
Fine
Nov 21, 2024
$51,277
Cedar Haven Healthcare Center
for profit
Owners
Blalack, Charles
Owner
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with the state licensing agency. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
141 reviews from families & visitors
Official Website
Visit cedarhaven.healthcare
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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