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Assisted Living

Juniper Village at Bucks County Senior Living

Families consistently rate this highly — reviewers highlight welcoming and personable administrative staff. Schedule a visit to confirm the fit.

3200 Bensalem Boulevard, Bensalem · Bensalem, PA 1902060 bedsLicensed & Active
Google rating
4.4/5

based on 160 Google reviews

5
4
3
2
1

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What this means for your family

This facility is an excellent choice for families seeking a social, high-engagement environment with a very supportive administrative team. However, if your loved one has complex medical needs, you should specifically investigate the current quality of the physician services and inquire about recent pest control maintenance records.

Google Reviews

Google Reviews

160 reviews analyzed
Juniper Village is highly regarded by many residents and families for its warm, welcoming atmosphere and exceptional marketing and administrative staff, particularly Janine D'Ambrosio. While many praise the beautiful facility and engaging activities, some serious concerns have been raised regarding the quality of medical care from specific doctors and issues with pest control in the rehab and dementia wings.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean8.0Activities9.0MedsN/AMemoryN/AComms9.0Value3.0

Strengths

  • Welcoming and personable administrative staff
  • Engaging social activities and events
  • Beautiful and well-maintained community
  • Delicious dining options
  • Warm and social resident community

Concerns

  • Issues with physician bedside manner and professionalism
  • Pest control issues in rehab and dementia wings
  • High cost of care/affordability

Rating Trends

Tap a year to see what changed

2345.02025(17)4.32026(13)

Distribution

5
27
4
1
3
0
2
0
1
2

How They Respond to Reviews

90%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It’s wonderful to see how well-maintained and beautiful the grounds are; how often is the community updated to keep it looking this lovely?
  • 2We’ve heard such great things about the social atmosphere here; could you tell us more about the specific types of engaging activities and events planned for the residents each week?
  • 3The dining options look delicious; how much input do the residents have in the daily menus and meal planning?
  • 4Since we want to ensure the highest level of care, how do you manage communication and professionalism between the nursing staff and visiting physicians?
  • 5Could you walk us through the protocols for handling medical emergencies or urgent care needs during the overnight hours?
  • 6We noticed how responsive the management team is to feedback; how does the administration typically involve families in addressing any maintenance or facility concerns?

Personalized based on this facility's data


Key Review Excerpts

Janine D’Ambrosio at Juniper is absolutely amazing. She assisted me in looking for a place for my elderly father to even live. He is extremely stubborn so this is not an easy transition but Janine has made the process as smooth and seamless as it could possibly be.

Family member of a new resident · 2026★★★★★

The staff has been spectacular at Juniper. My dad has been very well taken care of and I feel like every single staff member really cares.

Family member of a rehab patient · 2025☆☆☆☆

The REHAB unit downstairs + dementia wing is covered in mouse traps and clearly is not being professionally dealt with.

Family member of a resident · 2026☆☆☆☆
Source: 160 Google reviews

State Inspection History

State Inspections

Source: PA State Licensing Agency

22total
46deficiencies

Key Findings

Between 2021 and 2025, Juniper Village at Bucks County underwent 23 inspections, resulting in 7 clean reports and 46 violations. Recorded findings include issues related to medication administration, equipment maintenance, and adherence to safety and dignity protocols.

Mar 3, 2025Routine
severe2600.42.b

A resident requiring extensive supervision eloped from the memory care unit and was found outside in freezing temperatures; the facility lacks specific monitoring policies for high-risk residents.

minor2600.225.c

No additional assessment was conducted following a resident elopement incident to address the change in condition or implement further support measures.

Feb 20, 2025Routine
minor2600.17

Resident hourly checks were left unlocked, unattended, and accessible to others on the reception desk.

minor2600.81.a

A bedside mobility device lacked a proper cover, using a stocking-like material that left a large opening.

minor2600.183.e

Medication cards were observed with punctured blister foil, exposing medication to potential contamination.

minor2600.184.b

An unlabeled bottle of OTC medication was found in a medication cart without a resident name or room number.

Sep 30, 2024Routine
minor2600.132.h

During fire drills, not all residents evacuated to a designated meeting place away from the building or within the fire-safe area.

severe2600.161.d

A resident's prescribed mechanical soft diet was not followed, resulting in the resident choking on a piece of chicken.

minor2600.185.a

Staff failed to document the time when signing out morphine and failed to document Accu-Chek readings for a resident.

minor2600.187.d

The facility failed to follow prescriber orders, specifically missing a scheduled dose of medication and a scheduled Accu-Chek reading.

Jan 8, 2024Routine
minor2600.3c

The personal care home failed to post a copy of the chapter 2600 regulations in a conspicuous and public place.

Oct 16, 2023Routine
minor2600.51

A criminal background check could not be provided for staff member A, PY.

minor2600.53a

Staff person A, PF could not provide required proof of nursing license, degree, or required work experience.

minor2600.56

The administrator was not present in the home for an average of 20 hours or more per week during several weeks in 2023.

minor2600.64a

Staff member A, PY did not provide documentation of completion of the 100-hour standardized Department-approved administrator training course.

Apr 20, 2023Routine
minor2600.25a

Resident #1 and resident #2 did not have a resident-home contract in place upon admission.

minor2600.25b

The resident-home contract for resident #3 was not signed by the resident.

minor2600.41e

Records for residents #1, #2, and #3 lacked signed statements acknowledging receipt of resident rights and complaint procedures.

minor2600.85a

Sanitation issues were identified in the kitchen, including dirty floor drains, floor under steam line, and trash cans.

minor2600.85b

Evidence of infestation was found, specifically bedbugs in room 206 and mice in the kitchen.

Mar 29, 2023Routine
minor2600.54.a

A direct care staff person lacked a high school diploma, GED, or active status on the Pennsylvania nurse aide registry.

minor2600.65.a

A staff person did not receive required fire safety and emergency preparedness orientation on their first day of work.

minor2600.65.b

A staff person failed to complete required training regarding resident rights, emergency medical plans, and mandatory abuse reporting within 40 working hours.

Sep 15, 2022Routine
minor2600.5.a

The facility failed to provide the requested staff list to the Department agent in a timely manner.

minor2600.18

The home's boiler certificate had expired on 1/18/21, violating health and safety laws.

minor2600.19.e

The home failed to post a copy of a previously approved waiver request and the Department's decision in a conspicuous place.

minor2600.25.a

A resident was admitted to the home without a completed resident-home contract.

minor2600.25.b

A resident-home contract for resident #2 was not signed by the resident.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Juniper Village at Bensalem Operations LLC

Organization Type

for profit

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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