Juniper Village at Bucks County Rehab and Skd Care
Strong Medicare quality ratings; families often praise warm, welcoming community atmosphere. Still worth an in-person visit.
based on 160 Google reviews

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What this means for your family
Juniper Village has a very active and welcoming environment for independent living, but families should exercise extreme caution if considering the facility for memory care or skilled nursing. We strongly recommend asking for a detailed plan on how they handle pest control and requesting to speak directly with the nursing director to address concerns about medical responsiveness and communication.
Google Reviews
Google Reviews
160 reviews on Google“Juniper Village at Bucks County is generally praised for its welcoming atmosphere, vibrant social activities, and friendly staff, with many residents and families feeling it provides a high quality of life. However, there are recurring, serious concerns regarding the management of the memory care unit, specifically regarding staffing, communication, and hygiene issues like bed bugs. Families should carefully vet the specific level of care required, as experiences appear to vary significantly between independent living and higher-acuity care.”
Quality Themes
Tap a score for detailsStrengths
- Warm, welcoming community atmosphere
- Engaging social activities and events
- Helpful and friendly staff
- Well-maintained, clean facility
Concerns
- Bed bug infestations in resident rooms (mentioned by 3 reviewers)
- Poor management and care in memory care/skilled nursing (mentioned by 4 reviewers)
- Unilateral contract changes and billing issues (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 128 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the community's focus on social engagement, what are some of the most popular activities that residents participate in during the week?
- 2Could you walk me through the specific protocols and preventative measures you have in place to maintain room hygiene and pest control?
- 3I noticed that memory care is a specialized area of focus; what specific training or staffing ratios are in place to ensure residents in that unit receive consistent, high-quality attention?
- 4How does your administrative team handle billing transparency and communication to ensure families are kept fully informed of any changes to their contracts?
- 5With your strong staffing rating, how do you ensure that medication management is handled consistently and accurately for residents throughout the day and night?
- 6I see that you are very active in responding to feedback online; how do you use that family input to make tangible improvements to the daily care experience?
Personalized based on this facility's data
Key Review Excerpts
“The staff has been spectacular at Juniper. My dad has been very well taken care of and I feel like every single staff member really cares.”
“The facility is beautiful, well kept and tidy. What set Juniper apart from the other places that we toured was the homey feel, various dining options, and exceptional staff.”
“My relative who is in assisted living is dealing with bedbugs. He’s been removed from his room 4 times because of bedbugs. Juniper will not treat the situation as they should.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 8 measures
2
measures
6
measures
Residents vaccinated for pneumonia
Residents who got a urinary tract infection
Residents who fell and were seriously hurt
Residents with pressure sores (bedsores)
Residents who were physically restrained
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows persistent maintenance and safety issues across all three surveys, with recurring problems in fire safety systems, heating and ventilation, and emergency power systems appearing in every inspection. The facility also has ongoing challenges with care planning, resident rights notifications, and infection control protocols. While all deficiencies were reportedly corrected with dates provided, the pattern of repeated safety violations in critical areas like fire protection and emergency preparedness suggests systemic maintenance challenges that families should discuss during visits.
Jun 18, 2025Routine8
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Meet other general requirements.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Sep 19, 2024Routine12
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Nov 3, 2023Routine19
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Construction Deficiencies
Meet other general requirements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Federal Penalties
Fine
Jun 26, 2023
$4,587
Fine
Jun 20, 2023
$4,587
Fine
Jun 12, 2023
$4,545
Fine
Jun 5, 2023
$4,587
Fine
May 30, 2023
$4,545
Fine
May 23, 2023
$4,545
Ownership & Operations
Who Operates This Facility
Juniper Village at Bucks County Rehab and Skd Care
for profit
Chain Affiliation
Juniper Communities
3 facilities nationwide
Chain avg rating: 4.0/5 · Rank 1 of 2 (Best)
Ownership & Management
Owners
Copperhill Associates LLC
Owner · Organization
Poitras, James
Owner
Poitras, Patricia
Owner
Falcon Capital LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
160 reviews from families & visitors
Official Website
Visit juniperbuckscounty.com
Medicare data downloads
Original nursing home datasets
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