Beechwood Center 5

Staff failed to treat a resident with dignity and respect by complying with an inappropriate request to observe the resident instead of providing redirection.

Staff failed to use positive interventions and redirection to manage a resident's behavior, failing to maintain professional boundaries.

The administrator or designee failed to provide immediate access to staff and resident records to Department agents upon request.

The home failed to report incidents where residents did not receive medications due to lack of supply to the Department within 24 hours.

The home failed to post required influenza information and had an expired boiler operation certificate.

Carbon monoxide alarms could not be located by the Department agent or staff members.

A black binder containing resident assessment and support plans was found on a bookshelf in the living room, accessible to others.

Many cash disbursements made to a resident in February 2022 did not have the required written receipts signed by the resident or staff.

A resident did not receive a quarterly itemized account of financial transactions, as the information was only sent to the responsible party.

The resident-home contract for a resident was not signed by the resident's payor.

The home's financial transaction record calculation for resident #1 was incorrect.

A direct care staff person did not have a valid high school diploma, GED, or active registry status on file.

A detached baseboard heater cover near bedroom #2 was causing a tripping hazard.

Resident rooms #3 and #7 lacked an operable lamp or light source at the bedside.

An unlabeled and undated container of leftover food was found.

Resident #1 did not have a completed resident-home contract.

The hot water temperature in the common bathroom measured 125.6 degrees Fahrenheit, exceeding the 120°F limit.

An unlabeled used bar of soap was found in common bathroom #1.