Langhorne Gardens Health & Rehabilitation Center
Strong Medicare quality ratings; families often praise effective physical and occupational therapy programs. Still worth an in-person visit.
based on 131 Google reviews
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What this means for your family
While some patients report successful rehabilitation, the facility has a high volume of serious reports regarding hygiene and neglect. If you choose this facility, perform frequent, unannounced visits to monitor your loved one's care and ensure call bells are answered promptly.
Google Reviews
Google Reviews
131 reviews on Google“Langhorne Gardens Health & Rehabilitation Center receives highly polarized feedback, with some families praising the facility for successful rehab outcomes and a welcoming environment, while others report severe neglect and unsanitary conditions. Recurring complaints focus on poor communication, slow response times to call bells, and hygiene issues, particularly regarding patients being left in soiled clothing. Families considering this facility should be aware of these significant inconsistencies in care quality.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy programs
- Welcoming and professional admissions staff
- Clean, well-maintained facility grounds
- Diverse staff capable of communicating in multiple languages
Concerns
- Hygiene and sanitation issues (soiled clothing/bedding, urine smells) (mentioned by 14 reviewers)
- Slow or non-existent response to call bells and patient needs (mentioned by 9 reviewers)
- Poor communication and difficulty reaching staff/patients by phone (mentioned by 6 reviewers)
- Inadequate staffing levels, especially on weekends (mentioned by 5 reviewers)
- Poor quality or inappropriate food/dietary management (mentioned by 6 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 136 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
- 2With the facility having a 3-star staffing rating, could you walk me through how you ensure consistent care and timely responses to call bells, especially during weekend shifts?
- 3I’ve read positive things about your physical and occupational therapy programs; how are these integrated into a resident's daily routine to keep them active and engaged?
- 4Maintaining a fresh and clean environment is a priority for our family; what is your current protocol for housekeeping and laundry to ensure rooms and linens are always kept in top condition?
- 5Regarding your dining services, how do you handle specific dietary requirements and ensure that meals are both nutritious and appetizing for residents?
- 6If we have questions about our loved one’s care, what is the best way to maintain open communication with the nursing staff and administration to ensure we stay updated?
Personalized based on this facility's data
Key Review Excerpts
“My father was in there and is now in PCU after this place wanted him to stay another day and wait 24 hours for more blood work”
“The nurses and aids are nice and show respect. They have multiple activities for the residents almost every day. They have a library and a room where people can and do socialize.”
“My mom just came home from there after a 2 week stay due to a fall. . That place should be shut down. Not checking her blood and she’s a diabetic , not answering when she rang the bell to use the bathroom,horrible food, dirty room, And crazy people in The halls at night screaming and trying to choke people.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
16
measures
1
measures
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring problems with fire safety systems and electrical maintenance across all three surveys, with sprinkler systems, smoke barriers, and emergency lighting repeatedly cited. One family filed a complaint about accident prevention and supervision. While all deficiencies show correction dates, the persistent pattern of fire safety and infrastructure issues suggests potential ongoing maintenance challenges families should inquire about during visits.
Nov 6, 2024Routine9
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Construction Deficiencies
Meet other general requirements.
Nov 30, 2023Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nov 30, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 6, 2022Routine12
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Ownership & Operations
Who Operates This Facility
Langhorne Gardens Health & Rehabilitation Center
for profit
Chain Affiliation
Saber Healthcare Group
126 facilities nationwide
Chain avg rating: 3.0/5 · Rank 21 of 125 (Best)
Ownership & Management
Owners
Shg Rez LLC
Owner · Organization
Saber Pa Holdings, LLC
Owner (parent company) · Organization
Wwbv Holdings LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
131 reviews from families & visitors
Official Website
Visit saberhealth.com
Medicare data downloads
Original nursing home datasets
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