Jackson Memorial Perdue Medical Center
Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.
based on 96 Google reviews
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What this means for your family
The facility has shown a strong trend of positive reviews recently, particularly regarding cleanliness and rehabilitation outcomes. However, because some families have reported inconsistent care and slow response times, we strongly advise you to maintain active, regular involvement in your loved one's care and to establish a clear line of communication with the administration.
Google Reviews
Google Reviews
96 reviews on Google“Jackson Memorial Perdue Medical Center receives high praise for its cleanliness, professional rehabilitation therapy, and attentive nursing staff. While many families report excellent experiences, a recurring concern involves inconsistent care quality, with some reviewers noting instances of neglect or rude behavior from specific staff members.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Effective and dedicated rehabilitation therapy team
- Courteous and professional nursing staff
- Welcoming environment for visitors
Concerns
- Inconsistent quality of care and staff attitude (mentioned by 5 reviewers)
- Slow response times or lack of attention to patient needs (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 88 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the high staffing rating, how do you ensure that staff members remain consistently attentive to individual resident needs throughout all shifts?
- 2I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily care experience for residents?
- 3With your rehabilitation therapy team being so highly regarded, how do you integrate their work into the daily routine of residents who aren't in active therapy?
- 4Regarding the recent health inspection findings, what specific steps has the facility taken to address those areas and ensure a higher standard of care moving forward?
- 5How do you balance the need for a professional, clinical environment with the goal of keeping the atmosphere warm and welcoming for visiting families?
- 6In the event of a medical concern, what is your standard protocol for communicating updates and care changes to family members in a timely manner?
Personalized based on this facility's data
Key Review Excerpts
“I was in the care of Jackson memorial Perdue for 26 months. I was given the most amazing care and healing. I was treated like family and helped and encouraged by every member of the staff.”
“My uncle has been there only 2 week and the nurses dont care to change him leave him in the room for hours this place needs to be shut down”
“The only thing like everything the family need to be in top and please don't forget your relatives when you leave them there. They do meeting every 3 months with the patients and the family and they are excellent!!!!!!!!”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
5
measures
7
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of complaints from families, with 5 complaint-triggered deficiencies across multiple surveys. The main recurring issues involve accident prevention and safety supervision, care planning assessments, and medication management. While all deficiencies show correction dates, problems with safety supervision have persisted across three separate surveys from 2022-2024, suggesting ongoing challenges in maintaining consistent care standards.
Apr 30, 2026Routine5
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Oct 24, 2024Routine7
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Sep 10, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 13, 2023Complaint4
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Federal Penalties
Fine
Sep 10, 2024
$8,018
Fine
Sep 10, 2024
$20,027
Payment Denial
Sep 10, 2024
30-day denial
Ownership & Operations
Who Operates This Facility
Jackson Memorial Perdue Medical Center
government
Ownership & Management
Owners
Public Health Trust of Miami Dade County Florida
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
96 reviews from families & visitors
Official Website
Visit jacksonhealth.org
Medicare data downloads
Original nursing home datasets
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